Vue aérienne

Avis sur Angsana Lang Co

5 out of 5
Angsana Lang Co
Cu Du Village 1, Loc Vinh Commune, Phu Loc District, Phu Loc, Thua Thien-Hue

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 598 avis sur 882." "
Note des voyageurs de 8 (Bien), d’après 216 avis sur 882." "
Note des voyageurs de 6 (Satisfaisant), d’après 47 avis sur 882." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 882." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 882." "

9,2/10

Propreté

9,2/10

Personnel et service

9,2/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent établissement bien localisé
Hôtel de premier ordre pour les vacanciers appréciant la tranquilité et la variété des activités. Petits déjeuners exotiques appelant aux découvertes. Malgré l'éloignement de Hué et Hoi An, un service de navette facilite les transports. Personnel gentil et attentif.
Réponse de NH le 3 mai 2017
Chers clients, Nous vous remercions vivement d'avoir partagé votre expérience suite à votre dernier séjour dans notre établissement. Nous sommes ravis de lire que vous avez grandement apprécié celui-ci et espérons avoir le plaisir de vous recevoir à nouveau prochainement. Dans cette agréable attente, Cordialement, Hicham Najdi Hôtel Manager

10/10 Excellent

Alexandre, Magique mais isolé

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique hôtel mais un peu excentré par rapport aux sites touristiques environnants (Hue, Hoi An...). Minimum 1h30 de trajets pour s'y rendre.

10/10 Excellent

stephan, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réussite niveau design et sur l'emplacement!
Les +: design et beauté de l'hôtel et des d'installations: immense piscine, gros lit autour de la piscine, très beaux restaurants et bar. Hotel au calme entre mer et montagnes.Chambre magnifique et spacieuse, sdb avec très belle baignoire donnant sur la terasse. Le personnel des restaurants et piscine sont agréable et réactifs. Les -: les grands couloirs résonnent beaucoup et donc sont bruyant, on entend des chambres la musique du lobby qui commence dès 6h. Prix élevés des restaurants et bars pour le pays. Il n'y a rien autour de l'hôtel (à part un autre hotel similaire), mais cela lui vaut d'être tres tranquille.

10/10 Excellent

Bruce

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en mai 2024
Réponse de Franck Rodriguez le 27 mai 2024
Dear Bruce,Thank you for choosing Angsana Lang Co and sharing with us this incredible feedback. We are delighted that you had an amazing stay and we hope to welcome you back soon to our little paradise.Best regards,Franck RodriguezArea General Manager

8/10 Bien

PIK YEE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel & environment. Have shuttle to airport pick up.
Séjour de 1 nuit en mai 2024
Réponse de Franck Rodriguez le 22 mai 2024
Dear PIK YEE,Thank you for choosing Angsana Lang Co and sharing with us this incredible feedback. We are delighted that you had an amazing stay and we hope to welcome you back soon to our little paradise.Best regards,Franck RodriguezArea General Manager

8/10 Bien

Ron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Franck Rodriguez le 10 mai 2024
Dear Ron,Thank you for choosing Angsana Lang Co and sharing with us this incredible feedback. We are delighted that you had an amazing stay and we hope to welcome you back soon to our little paradise.Best regards,Franck RodriguezArea General Manager

8/10 Bien

Thi

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Staff and services offered were great, especially the pool staff and water sports staff as we went for SUP during our stay. The location of the resort and lack of dining options outside of the resort is a negative in our opinion. Onsite dining options were ok in terms of taste, nothing to crave or rave about; though staff were friendly and courteous. Overall, we enjoyed the pools and water sports options the most.
Séjour de 2 nuits en avril 2024
Réponse de Franck Rodriguez le 8 avr. 2024
Dear Thi, Thank you for taking your time to share your experiences on your recent stay. We are happy to learn that you enjoyed the stay with us. Besides, your constructive feedback about dining options is taken to heart and please be assured that I will work directly with our Executive Chef for further improvement.We hope to welcome you back to Angsana Lang Co again, for some more lifetime experiences!Best regards,Franck RodriguezArea General Manager

10/10 Excellent

Bruce

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 3 nuits en avril 2024
Réponse de Franck Rodriguez le 14 avr. 2024
Dear Bruce,Thank you for choosing Angsana Lang Co and sharing with us this incredible feedback. We hope to welcome you back soon to our little paradise.Best regards,Franck RodriguezArea General Manager

10/10 Excellent

Graham

Séjour de 3 nuits en avril 2024
Réponse de Franck Rodriguez le 2 mai 2024
Dear Graham, Thank you for sharing with us this awesome review. We do look forward to welcoming to back at Angsana Lang Co in the near future should your travels ever bring you back to Central Vietnam. Best regards,Franck RodriguezArea General Manager

10/10 Excellent

CHRISTINE, Praha

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is ok! Just a little anoying when hotel allowed guesses to put trash-on floorS (breakfast area, poolareas...). Need to control this situationbetter to minimize insectgoing to next door guesses.
Séjour de 1 nuit en mars 2024
Réponse de Franck Rodriguez le 2 avr. 2024
Dear CHRISTINE,Thank you for sharing us your experiences during the last stay. Your feedback is so valuable to us and we have well taken note your constructive feedback about the trashes placed on floors by in-house guest and are take necessary steps to improve this unexpected incident.Wish you all the best and hope to welcome you back to our resort on a future occasion for a more pleasurable experience. Best regards, Franck RodriguezArea General Manager.

10/10 Excellent

Remco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2024
Réponse de Franck Rodriguez le 2 avr. 2024
Dear Remco,Thank you for taking the time to write us this awesome review. Hope to welcome you back to have another memorable stay. Best regards, Franck RodriguezArea General Manager

10/10 Excellent

NOZOMI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Franck Rodriguez le 26 mars 2024
Dear NOZOMI , Thank you for taking your time to share your experiences on your recent stay. We hope to welcome you back to Angsana Lang Co soon, for some more lifetime experiences! Best regards, Franck Rodriguez Area General Manager

10/10 Excellent

Phillip

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location. Staff performed very well.
Séjour de 2 nuits en mars 2024
Réponse de Franck Rodriguez le 20 mars 2024
Dear Phillip, Thank you for taking your time to share your experiences on your recent stay. We are happy to learn that you experienced such remarkable stay with us. We hope to welcome you back to Angsana Lang Co soon, for some more experiences of lifetime! Best regards, Franck Rodriguez Area General Manager

10/10 Excellent

I-HONG

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
適合闔家度假
適合闔家度假的飯店,很多設施在裡面不無聊,人員服務也都很熱情
Séjour de 4 nuits en février 2024
Réponse de Franck Rodriguez le 21 févr. 2024
Dear I-HONG, Thank you for sparing your valuable time to share with us this awesome review. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We do look forward to welcoming to back at Angsana Lang Co in the near future should your travels ever bring you back to Central Vietnam. Best regards Franck Rodriguez Area General Manager

10/10 Excellent

Lindsey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Franck Rodriguez le 15 févr. 2024
Dear Lindsey,Thank you for choosing Angsana Lang Co for your holiday. We are delighted that you had an amazing stay and hope to welcome you back soon to our little paradise.Best regards,Franck RodriguezArea General Manager.

10/10 Excellent

jepyo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Franck Rodriguez le 30 janv. 2024
Dear jepyo,Thank you for sharing such amazing rating on Angsana Lăng Cô. We hope to welcome you back to Angsana Lang Co soon, for some more lifetime experiences!Best regards,Franck RodriguezArea General Manager

10/10 Excellent

James

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If you like Golf, Rest and Relaxation and superior food and service this place is for you, but if you want to experience Vietnam this remote location might not offer what you’re looking for. With that said, there are activities and tours 7 days a week, I just didn’t partake.
Séjour de 11 nuits en janvier 2024
Réponse de Franck Rodriguez le 23 janv. 2024
Dear James, Thank you for letting us know about your experience and we are delighted to learn that you enjoyed your stay with us. We do look forward to welcoming to back at Banyan Tree Lang Co soon should your travels ever bring you back to Central Vietnam. Best regards,Franck RodriguezArea General Manager.

10/10 Excellent

Yeo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful resort, friendly and efficient staff, rooms spacious, clean and tidy Quite far off the main towns (Hue is 1h away and Hoi An is 2h away) but pretty much self contained and enough activities to spend 3-4 days without getting bored. Food was good generally and the Angsana pool and landscaping was beautiful - wonderful afternoons spent poolside just enjoying the breeze and the sun
Séjour de 4 nuits en janvier 2024
Réponse de Franck Rodriguez le 10 janv. 2024
Dear Yeo,Thank you for staying with us and sharing with us your stay experience. We are delighted to learn that you an amazing stay with us. We do look forward to welcoming to back at Angsana Lang Co in the near future should your travels ever bring you back to Central Vietnam. Thank you and best regards,Franck RodriguezArea General Manager

10/10 Excellent

Hanh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pleasant stay despite initial check-in issue where front desk staff was not trained to recognize Expedia VIP Access guests or the existence of such program at all; we asked if there's complimentary upgrade available, understanding it's the weekend but was met with a blank stare. We eventually settled in our upgrade unit which was beautiful and very comfortable. Breakfast restaurant staff also stopped us at entry because "each guest can only have breakfast once" after we come back from outside. For a second I thought I'm staying at some military camp :) not a 5 star hotel.
Réponse de Franck Rodriguez le 10 janv. 2024
Dear Hanh, Thank you for letting us know your experience and taking the time to comment on your observations in such a detailed and constructive manner. We apologize for not delivering you a perfect vacation on the recent stay. It is with your reviews that we can continue to evaluate our services and will definitely focus on staff training to make our beloved guests' stay memorable. Once again, it was a great pleasure to have you with us and we do hope to have an opportunity of welcoming you back for a more pleasant stay. Best regards, Franck Rodriguez Area General Manager.

10/10 Excellent

Sunny

Séjour de 4 nuits en décembre 2023
Réponse de Franck Rodriguez le 23 janv. 2024
Dear Sunny, Thank you for sparing your valuable time to share with us this awesome review. We do look forward to welcoming to back at Angsana Lang Co in the near future should your travels ever bring you back to Central Vietnam. Best regards,Franck RodriguezArea General Manager

10/10 Excellent

Mou Cheng

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Franck Rodriguez le 21 déc. 2023
Dear Mou Cheng,Thank you for sharing such amazing feedback on Angsana Lăng Cô. We hope to welcome you back to Angsana Lang Co soon, for some more lifetime experiences!Best regards,Franck RodriguezArea General Manager

8/10 Bien

Viral

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
We stayed in the 2 bedroom beach front suite which was nice and spacious. Nice view of the ocean from room and the plunge pool. The food at all the restaurants in the hotel as well as the adjacent Banyan tree was excellent. Downside was the place is very far from civilisation. Takes minimum 1-1.5 hour to get anywhere in Da Nang. Also the evenings were extremely dead. Felt like a ghost town post 5 pm. The rooms were a bit run down and showed signs of wear an tear.
Séjour de 3 nuits en novembre 2023
Réponse de Franck Rodriguez le 22 nov. 2023
Dear Viral,Thank you for your valuable feedback on your stay with us. Whilst we are delighted to receive lots of compliments on room view and hotel design, we do appreciate your comments on various issues regarding night activities and facilities. If your travel plan brings you back to Angsana Lang Co, you will surely see much improvement. We look forward to welcoming you back to Angsana Lang Co.Kind regards,Franck RodriguezArea General Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Franck Rodriguez le 7 nov. 2023
Dear Valued Guest,Thank you for sharing such amazing feedback on Angsana Lăng Cô. We hope to welcome you back soon, for some more lifetime experiences!Best regards,Franck RodriguezArea General Manager

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2023
Réponse de Franck Rodriguez le 12 oct. 2023
Dear Michael,Thank you so much for taking the time to share with us your wonderful comments on your recent stay at Angsana Lăng Cô. We hope to welcome you back in the near future, for another memorable stay. Best regards, Franck Rodriguez Area General Manager

10/10 Excellent

HAN-CHING

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Franck Rodriguez le 12 oct. 2023
Dear HAN-CHING,Thank you so much for taking the time to share with us your wonderful comments on your recent stay at Angsana Lăng Cô. We hope to welcome you back in the near future, for another memorable stay. Best regards, Franck Rodriguez Area General Manager

10/10 Excellent

SOO HYEONG

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Franck Rodriguez le 4 oct. 2023
Dear SOO HYEONG,Thank you for sharing such amazing rating on Angsana Lăng Cô. We hope to welcome you back to Angsana Lang Co soon, for some more lifetime experiences!Best regards,Franck RodriguezArea General Manager

10/10 Excellent

Anh Ngoc

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful resort with helpful and friendly staffs
Séjour de 2 nuits en septembre 2023
Réponse de Franck Rodriguez le 26 sept. 2023
Dear Anh Ngoc,We are delighted that you stayed at Angsana Lang Co recently and had some remarkable experiences for your first visit to Vietnam. Thank you for sharing your experiences of your holidays, and hope to welcome you back soon. Best wishes,Franck RodriguezArea General Manager

10/10 Excellent

OHEUNJU

Séjour de 2 nuits en septembre 2023
Réponse de Franck Rodriguez le 25 sept. 2023
Dear OHEUNJU,Thank you for sparing your valuable time to share with us this awesome rating. We do look forward to welcoming to back at Angsana Lang Co in the near future should your travels ever bring you back to Central Vietnam. Best regards,Franck RodriguezArea General Manager.

10/10 Excellent

Woong Ho

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
최고의 선택이었어요~ 또 다시 가고 싶어요
Séjour de 1 nuit en août 2023
Réponse de Franck Rodriguez le 5 sept. 2023
Dear Woong Ho ,Thank you for sharing such amazing review on Angsana Lang Co. We hope to welcome you back soon, for some more lifetime experiences!Best regards,Franck RodriguezArea General Manager.

10/10 Excellent

hideki

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great except for the bad weather. It would have been nice to have a few more options on the restaurant menu.
Séjour de 2 nuits en août 2023
Réponse de Franck Rodriguez le 5 sept. 2023
Dear hideki,Thank you for your review from which we are delighted to know you enjoyed your stay although the weather during your stay was unfortunately not as expected. Your comments about restaurant menu are very much appreciated and we will look into for further improvements.We are looking forward to welcoming you back soon.Best regards,Franck RodriguezArea General Manager

10/10 Excellent

Mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay for a quiet get away. How ever it’s in a remote location so be prepared to travel some distance if you want to experience the local towns.
Séjour de 5 nuits en août 2023
Réponse de Franck Rodriguez le 5 sept. 2023
Dear Mark,Thank you for sparing your valuable time to share with us this awesome review. We do look forward to welcoming to back at Angsana Lang Co in the near future should your travels ever bring you back to Central Vietnam. Best regards,Franck RodriguezArea General Manager

10/10 Excellent

DAISAKU

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
〇フエからもダナンからも車で1時間程度かかる。ダナン空港からは2時間に1本程度の無料シャトルバスがでている。以前に読んだ口コミでフエからもシャトルバスがでていると思いお願いしたが、でていなかった。フエからタクシーで800,000ドン。 〇スイート1ベッドルームプライベートプールシービューを予約。部屋に通されるとメゾネットタイプでリビングの窓からは玄関が見え、ベッドルームからはプール付きのバルコニーがありこちらはシービュー。どちらの階にもバスルームがあり広々としているけれど・・・階段もやたらと長く・・・フロントにお願いして、メゾネットタイプではない部屋がないか聞いてみたら、コートヤードタイプに変更してくれた。シービューではないけど、こちらの方はキッチン(電子レンジ付)があり、バスルームも広くて使いやすかった。 〇プールの面積は広い。通路が多くてそれを行き来して楽しかった。ジャグジーや滝のような設備もある。 〇バンヤンツリーまでの船が楽しかった。 〇カヤックなど無料のアクティビティもあり、たのしめる。 〇朝からシャンパン、ホットチョコレート、ベトナムコヒーなどなんでもリクエストに応えてくれる。 〇3泊したが、朝食はすこしずつメニューも変わり、飽きることなくおいしくいただけた。 〇レストランはどこもおいしいが、日本のホテルの食事と同じくらいか高いくらい。 〇ホテルのエントランスがとてもきれい! 〇お部屋の内装やレストランはどこもおしゃれでセンスよくまとめられている。 〇スタッフはいつも笑顔でやさしく親切。
Séjour de 3 nuits en août 2023
Réponse de Franck Rodriguez le 31 août 2023
Dear DAISAKU ,Thank you for sparing your valuable time to share with us this excellent review. We are so happy to know that you are impressed by hotel facilities and services. We do look forward to welcoming to back at Angsana Lang Co in the near future should your travels ever bring you back to Central Vietnam. Best regards,Franck RodriguezArea General Manager.

8/10 Bien

RUI

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The sea nearby the hotel is very beautiful and we can relax.
Séjour de 4 nuits en août 2023
Réponse de Franck Rodriguez le 10 août 2023
Dear RUI,Thank you so much for letting us know how much you enjoyed your time with us. It was a pleasure to have you with us and we look forward to welcoming you back to Angsana Lang Co in the future. Best Wishes,Franck RodriguezArea General Manager.

10/10 Excellent

ICHIRO

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean facilities, friendly staff.
Séjour de 3 nuits en août 2023
Réponse de Franck Rodriguez le 9 août 2023
Dear ICHIRO,Thank you for sparing your valuable time to share with us this awesome review. It is great to learn that you had a great stay with us.We do look forward to welcoming to back at Angsana Lang Co in the near future should your travels ever bring you back to Central Vietnam. Best regards,Frank RodriguezArea General Manager.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Imponerande
Fantastiskt hotell. Har bott på många hotell. Detta är ett av de bästa. Den enda jag kan klaga på är att poolen möjligen var lite för lång (200 meter kanske?) och för varm. Och en sak till. Pga avståndet till andra ställen blir man hänvisad att äta på hotellet. Dyrt jämfört med andra vietnamesiska rest. Ungefär 150 kronor för en lite billigare rätt. Men å andra sidan väldigt bra, innovativ och säker mat. Men sammantaget 10 av 10
Séjour de 4 nuits en juillet 2023
Réponse de Franck Rodriguez le 2 août 2023
Dear valued guest, We are delighted to read your utopia which was sharing your marvelous experience and review.At Angsana Lăng Cô, we always endeavor for guest satisfaction and I am glad to hear that were successful in achieving this with you. We wish to have another opportunity to welcome you back once again at Angsana Lăng Cô, for another memorable stay.With best regards, Franck RodriguezArea General Manager.

8/10 Bien

HIROYUKI

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is located in very natural area and it means "nothing but hotel." Most activity is probably related something available at the hotel. Beautiful room and pool are good for people in short term. But other things are not provided there. If people want to simply take a rest, it must be the best place.
Séjour de 3 nuits en juillet 2023
Réponse de Franck Rodriguez le 2 août 2023
Dear HIROYUKI,Thank you for sparing your valuable time to share with us this kind review. It is great to learn that you had a good rest at Angsana Lăng Cô. We do look forward to welcoming to back in the near future should your travels ever bring you back to Central Vietnam. Best regards,Franck RodriguezArea General Manager.

6/10 Satisfaisant

Tanuj

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff, property etc are very good however the management seems to have focussed more on south East Asian customers. Dining is quite limited specially in room dining and late night. Can really improve there. A little far but really beautiful.
Séjour de 3 nuits en juillet 2023
Réponse de Franck Rodriguez le 25 juil. 2023
Dear Tanuj,Thank you for your review!Please accept our most sincere apology for making you felt like our management team have focused more on South East Asian customers. I had worked with all related departments to identify where was the missing link which led to this unexpected situation and taken immediate actions to rectify from hotel service to food choice.Once again, we are thankful that you brought these concerns to our attention and do hope to have an opportunity to welcome you back again, for a more pleasant stay.Warm Regards,Franck RodriguezArea General Manager

8/10 Bien

Gary

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Beautiful with sub standard service
The hotel setting is great and it is very high quality for comfort. There is no atmosphere at night as all guests keep to their rooms/suites. Service in the restaurants is variable - breakfast staff were marvellous but in the evening restaurants it was poor on more than one occasion. these restaurants are very expensive and the food poor to average. Poor English from several reception staff. Don't book for longer than 3 days.
Séjour de 6 nuits en juin 2023
Réponse de Franck Rodriguez le 17 juil. 2023
Dear Gary,Thank you for sparing time to share your experience with us.We are sorry for the issues that you suffered during your stay with us. We will definitely look into all the feedbacks that you have shared for further improvement and to ensure we learn from our mistake and continuously maintain service standards.Once again, thank you for bringing these to our attention and we truly hope to have an opportunity to welcome you back to our resort in the future, for a more pleasant stay.Warm Regards,Franck RodriguezArea General Manager.

10/10 Excellent

MIKI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ゆったりなビッグホテル。
2時間前にも関わらずチェックインさせてくれました。スタッフの皆さん親切でした。 長ーいプールもゆったりと楽しめました。 ダナンいき無料シャトルバスもあり 快適でした。 次回また2泊以上泊まりたいです。
Séjour de 1 nuit en juillet 2023
Réponse de Glen Cook le 11 juil. 2023
Dear Miki,Thank you for sharing such lovely comments attached with nice photos to show your satisfaction with the stay. We are delighted that you experienced such remarkable moments here at Banyan Tree Lang Co.We are looking forward to welcoming you back soon, for some more lifetime experiences!Best regards,Glen CookArea General Manager.

10/10 Excellent

HYOSANG

Séjour de 2 nuits en juillet 2023
Réponse de Glen Cook le 11 juil. 2023
Dear HYOSANG,Thank you for letting us know your experience during your stay. We are happy to see your 5-star review and hope to welcome you back to Angsana Lang Co in the near future should your travels ever bring you back to Central Vietnam. Best regards,Glen CookArea General Manager.

8/10 Bien

Eugenio, Chicago

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property with a lot of potential. However, while we were there many of the daily kids activities were cancelled. The dining options are also limited, including the ones at the Banyan Tree next door (and the room service has the smallest menu ever), probably ok for a 2-3 day stay (we stayed five nights)
Séjour de 5 nuits en juillet 2023
Réponse de Glen Cook le 8 juil. 2023
Dear Eugenio, Thank you for sharing your experience on the recent stay at Angsana Lăng Cô .Whilst we are happy to learn that you found us a great property and enjoyed the stay in general, we will definitely take note of the feedback you have shared on the less than satisfactory service you experienced for further improvement.Once again, thank you for staying with us, and we hope to welcome you back to Angsana Lang Co soon, for some more lifetime experiences!Best regards, Glen Cook Area General Manager.

10/10 Excellent

Vellathurai SO

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The service was outstanding. This was our second stay at this property, the previous occasion being pre-Covid. While other resorts are working their way back to pre-Covid service standards, the Angsana outdid itself. The staff at the front desk, restaurants and housekeeping were very responsive in helping with our various needs including planning sightseeing, transport arrangements and meal requests. The option to access the restaurants at the neighbouring Banyan Tree resort was a plus.
Séjour de 6 nuits en juin 2023
Réponse de Glen Cook le 16 juin 2023
Dear Vellathurai SO,Thank you for trusting and having confidence in us. We are very grateful to have you as our returning guest. We are exceptionally delighted to know you overjoyed our hospitality and had a wonderful stay with us.All the team and I do look forward to welcoming to back at Angsana Lang Co soon, for another memorable stay.Best regards,Glen CookArea General Manager.

10/10 Excellent

Claudia

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful family holiday. It is away from everything so you are encouraged to slow down and enjoy the resort.
Séjour de 8 nuits en avril 2023
Réponse de Glen Cook le 20 avr. 2023
Dear Claudia,Thank you for taking your time to share your experiences on your recent stay. We are excited to learn that you enjoyed the stay with us.We hope to welcome you back to Angsana Lang Co soon, for some more lifetime experiences!Best regards,Glen CookArea General Manager

10/10 Excellent

Kylie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was amazing, but a bit too far from everything to be able to walk anywhere
Séjour de 8 nuits en avril 2023
Réponse de Glen Cook le 20 avr. 2023
Dear Kylie,Thank you for taking your time to share your experiences on your recent stay. We are excited to learn that you enjoyed the stay with us.We hope to welcome you back to Angsana Lang Co soon, for some more lifetime experiences!Best regards,Glen CookArea General Manager

10/10 Excellent

Nariyama

Séjour de 3 nuits en avril 2023
Réponse de Glen Cook le 2 mai 2023
Dear Nariyama,Thank you for sparing your valuable time to share with us this nice review.We do look forward to welcoming to back at Angsana Lang Co in the near future should your travels ever bring you back to Central Vietnam.Best regards,Glen CookArea General Manager.

8/10 Bien

Andy

Séjour de 1 nuit en mars 2023
Réponse de Glen Cook le 2 mai 2023
Dear Andy,Thank you for sparing your valuable time to share with us this nice review.We do look forward to welcoming to back at Angsana Lang Co in the near future should your travels ever bring you back to Central Vietnam.Best regards,Glen CookArea General Manager.

10/10 Excellent

chang

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, kind employees Restaurants are too expensive.
Séjour de 2 nuits en mars 2023
Réponse de Glen Cook le 3 avr. 2023
Dear Chang, Thank you so much for your excellent ratings and comments following your stay with us. Your feedback is very important to us and we take well note the feedback of restaurants' price for further improvement.We do hope to have the opportunity to welcome you once more at Angsana Lang Co if your travels ever bring you back to Central Vietnam.Best regards, Glen Cook Area General Manager

10/10 Excellent

Malin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mars 2023
Réponse de Glen Cook le 29 mars 2023
Dear Malin,We are happy that you enjoyed your stay and thank you for 5-star rating for us.We do hope to have an opportunity to welcome you back to Angsana Lang Co in the near future.Best Regards,Glen CookArea General Manager

10/10 Excellent

Wai Lam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good service and environment
The bedroom is nicely kept and very spacious. They give us a loft suite with swimming pool on the rooftop. The staff is very friendly and nice. Some staff even remember our names and our breakfast preferences. They also could arrange shuttle to and fro Banyan tree hotel (their sister hotel), where we try the spa and restaurants, which are highly above our expectations.
Séjour de 4 nuits en mars 2023
Réponse de Glen Cook le 13 mars 2023
Dear Wai Lam,Thank you for choosing Angsana Lang Co for your holiday. It is our sincere pleasure to have you with us.We are exceptionally thankful for your feedbacks and delighted to know you overjoyed our environment and hotel service. We look forward to welcoming you back at Angsana Lang Co in the future. Best regards,Glen CookArea General Manager.

10/10 Excellent

keunho

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
모든것이 완벽했습니다. 주변 환경도 아름다웠고, 직원들도 모두 친절했습니다. 꿈같은 기간 이었습니다. 직원모두에게 감사를 드립니다.
Séjour de 3 nuits en mars 2023
Réponse de Glen Cook le 7 mars 2023
Dear keunho,Thank you for taking your time to share your experiences on your recent stay. We are excited to learn that you enjoyed the stay with us.We hope to welcome you back to Angsana Lang Co soon, for some more lifetime experiences!Best regards,Glen CookArea General Manager