« Great parking. Small ski rental shop on premises. Employees easy to deal with when around.
Wifi was terrible.
Pool spa area and locker room smelled and seemed unclean. Gym has very old equipment »
« The hotel/resort is much bigger than it seems from the description.
The room was in fact an apartment, was quite small - but not too uncomfortable.
The hotel was very big and quite crowded (lots of children) - not great for a couple's stay. I guess it can be good for a family stay with children (given the pool/aquapark, etc.).
The location is quite far from the center, but convenient to access the mountain (and good for skying I guess).
The breakfast buffet was not great. »
« Nice hotel, got a free upgrade on arrival. They donât offer couples massage but managed to find another masseuse to accommodate our request. Spa facilities were good. Good value for money, would stay again if we went back for the skiing. »
« This was not my first choice for a hotel in Bansko, but I'm so glad that I chose this. It had everything. You can see mountains everywhere, it has plenty of space where to park, staff are friendly, service is amazing, food was good, fair price. All in all, pretty good experience. »
« A very good stay! Definitely recommend it. Close to the gondola and the shops. Staff is very helpful. Very spacious room. Food is very good for half board option.
The hotel falicities are pristine.
»
