Kastelen in Yaiza

'The apartment was spic&span'

'Heerlijke week gehad in dit rustige complex met fijn verwarmd zwembad en vriendelijk personeel. Als ik één minpunt moet noemen is dat het appartement best gehorig was. '

'Overall excellent hotel.'

'Es war alles so wie ich es erwartet habe. Sehr ruhige Unterkunft '

'Great hotel, we booked the Prestige package, which was very much worth it, daily free spa access, unlimited bottled water and access to the restaurants (as a substitute for the buffet dinner). Two comments: 1. The tennis rackets are in very poor condition, so bring your own if you want to play 2. The late check out (which is included in the Prestige package depending availability) was a bit cumbersome to get arranged, we ended up having to talk to the hotel manager to use this benefit, but in...

'Super moment dans cet hôtel'

'This place had rude staff, refused to follow up on a single request, had paltry amenities, and was unpleasant overall. They have the phone lines broken in so you have to go to reception for any concern, and then they say they'll do something and never do. I asked TWO times about broken air conditioning, I asked TWICE for them TO CLEAN MY BED SHEETS and they NEVER DID, and I asked FIVE TIMES to have help with wifi NOT WORKING and they never showed up. Further, the water is NOT drinkable but they...

'Zeer goede en professionele kinderanimatie. Buffet eten was zeker uitgebreid en verrassend. Verwarmd zwembad in de winter is een absoluut pluplunt. Op 1 avond gaf het hotel een groot dansfeest voor het personeel in de hotel-bar met alle ramen open.we daverden in ons bed tot 2u snachts.zeer ongepast en mocht eigenl8jk wel gecompenseerd worden,vonden wij persoonlijk.op zich verdient het personeel zeker een feest maar liever niet op deze manier.'