Caldera Blanca

4 sterren omdat het allemaal net iets schoner kan in de badkamer vooral. Park word echt goed bijgehouden! Veel zwembaden die wel “maar’ open zijn van 10-18. Personeel is erg vriendelijk en meedenkend. Bedden waren prima! Geen stenen heel fijn. We hebben een fijn verblijf gehad.

This place had rude staff, refused to follow up on a single request, had paltry amenities, and was unpleasant overall. They have the phone lines broken in so you have to go to reception for any concern, and then they say they'll do something and never do. I asked TWO times about broken air conditioning, I asked TWICE for them TO CLEAN MY BED SHEETS and they NEVER DID, and I asked FIVE TIMES to have help with wifi NOT WORKING and they never showed up. Further, the water is NOT drinkable but they don't even give water on checkin to have anything. If you are charging over 100/night and can't even provide wifi or cleaning services, and are regularly rude to guests, you deserve poor reviews. No food or activities nearby, the car rental people are never there except an hour a day (and overcharge more than anywhere nearby), and the excursion options are horrible. Go into other hotels and work with them instead.