Hôtel près de The Village Shops (Gatlinburg)

« Wonderful check in, room was nice and clean, absolutely beautiful large shower with multiple heads, restaurant had exceptional bartender who made phenomenal drinks and was very attentive. We loved our stay here. »

« Excellent location, upkeep and comfortable »

« Petit motel très sympa et proche du centre-ville! Parfait »

« I had a fantastic experience at this hotel. The staff were welcoming, the room was spotless and comfortable, and the amenities were well‑maintained. Breakfast was fresh and far better than expected. Every interaction felt genuine, and I left feeling relaxed and well cared for. I’d gladly stay again. »

« Excellent customer service, I recommend it 100%. »

« Room was very nice and comfortable the bed slept so good »

« Front desk staff was very welcoming and friendly. »

« Probably my best stay in a hotel in the Smokies! The customer service was outstanding, the room was clean and cozy with the roaring creek off the balcony with 2 nice rocking chairs. The property is well maintained. The REAL breakfast at the Heirloom House was included each day and a real sit down, order from the menu, upscaled restaurant. They serve dinner and drinks as well. Excellent customer service there too. If you need anything like ice or water or towels, it's only a text message away and...

« We had an amazing experience at this hotel and will definitely be back. The room was gorgeous, cozy, and surprisingly spacious, with excellent temperature control that made cold nights incredibly comfortable. It was wonderfully quiet, and the espresso machine in the room was a standout touch. Check-in was completely no-fuss and seamless. Breakfast included fresh baked goods, which felt thoughtful and indulgent. The hotel sits on a hilltop by a creek with beautiful views of the Smoky...

« Très bon hôtel avec toutes les chambres avec la vue sur la rivière. Hôtel calme avec le personnel très disponible et accueillant. Dommage que la salle du petit déjeuner soit toute petite avec l'obligation de manger dans le hall. »

« Jacuzzi hors d usage, dommage, mais cela peut arriver »

« The staff was courteous and helpful, the facility was nice and conveniently located, a very positive experience. »

« Nice and clean . Highly recommend »

« This hotel was amazing. A must stay!! You will not be disappointed. I will definitely be back. »

« Clean room, close to town, friendly staff »

« Staff throughout the hotel were very nice and accommodating. Breakfast staff were rude and not helpful. Would have been nice if healthy food would have been offered (i.e fruit or yogurt). Parking is always a little rough when you have large trucks. It would have been nice to know about the $15 per night packing fee. That was new to us. Overall a good place to stay very convenient to the strip and walking distance to everything in Gatlinburg. »

« Very helpful »

« The clean room was top notch. The staff was friendly. »

« We had a clean newly renovated room with a comfortable king bed. The staff was friendly and were available 24 hours. This location is within easy walking distance to all that Gatlinburg has to offer. They no longer offer a free breakfast, but there are so many wonderful breakfast restaurants in Gatlinburg why would you want a motel meal. We would stay here again. »

« Pleasant staff and comfortable room. »