Hôtel près de Sozo Water Park (Lahore)

« During my recent stay at the hotel, I had an amazing experience. The welcome was outstanding, and I especially want to thank Ms. Naveria from Guest Relations. She made our stay unforgettable with her warm smile and exceptional service. Her professionalism and attention to detail ensured our comfort from the moment we arrived. I highly recommend this hotel for anyone seeking a personalized and memorable experience. Thank you, Ms. Naveria, for making our stay so special! »

« The stay was good recommended to everyone one👍 »

« Everything was so good »

« Seul hic: la machine de cartes de crédit qui a refusé mes 2 cartes Visa au moment de payer. Le manager de l'hôtel a pourtant accepté de me laisser rentrer à Paris et que je lui fasse un virement bancaire le lendemain ce que j'ai fait. Je connais peu d'hôtels occidentaux qui auraient été aussi conciliants. »

« Room furniture was old. Rooms need update »

« Un peu de surprise à l'arrivée car différence d'avec l'aspect du site internet mais la gentillesse de l'équipe rattrape tout. »

« excellent staff and service »

« Asked for non smoking room but they put me in smoking room with ashtray in it. Woke me up in middle of night at 4 am moving tables on first floor complained to receptionist, replied we are setting up tables for breakfast. Spider 🕷️ was running around on floor. Lots of noise coming from restaurant. Breakfast: left over from last night, stale bread, not covered. »

« What a mistake to stay there. Please stay away from this property...Horrible still having nightmares »

« Worst experience ever, the staff was very unprofessional, I booked my hotel room before I checked and they told me my booking has been cancelled. I I’ve waited for more than four hours and in the end they cancelled my booking which was already done two months prior. »

« The guest service was rude. They charge a deposit when you check in. The overall maintenance was not that great. Gym has only one compound machine. Swiming pool is okay. »

« Needs cleaning better in bathrooms »

« Nothing wrong with this hotel. Excellent buffet breakfasts, great staff, clean and good location. »

« Most rooms are in basement, mildew smell, window view are inside basement. Desk staff has no idea how to greet customer or represent property. Bathroom not in good condition, wire exposed. Door key wast not provided, had to ask for door key. »