Een buitenzwembad

Beoordelingen van Quest Hotel Simpang Lima - Semarang by ASTON

3 out of 5
Quest Hotel Simpang Lima - Semarang by ASTON
Jl. Plampitan No.37-39, Semarang, Central Java

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 34 van 160 beoordelingen" "
Gastenscore: 8 - Goed. 81 van 160 beoordelingen" "
Gastenscore: 6 - Redelijk. 34 van 160 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 160 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 160 beoordelingen" "

7,8/10

Netheid

8,0/10

Personeel en service

5,8/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Karina

Reisde met partner
Swimmingpool I like most
2 nachten verbleven in januari 2024
Reactie van Yohanes Argowardono op 31 jan 2024
Dear Karina,Thank you for leaving us a great review. We're glad you liked your experience; our staff will definitely be happy to read what you write. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we do every day. So thank you for your kind words and we hope to see you again.Sincerely, Y. Argowardono, General ManagerQuest Hotel Simpang Lima - Semarang by ASTON

8/10 – Goed

Rob

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
personeel ontbijt ( vooral Indonesisch) - geen goede ontvangst tv kanalen in mijn kamer ( eigenlijk niet zo belangrijk als je de hele dag weg bent)
6 nachten verbleven in maart 2023

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
zachte stoelen maar
Please inform the hotel that both chairs at room 615 have bedbugs. Bed seems to be free.
5 nachten verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2019

8/10 – Goed

Guido

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goede locatie, degelijk hotel
Hotel was OK, schone kamer. Vriendelijk en behulpzaam personeel. Ruime keuze bij ontbijt. Avondeten in hotel zelf was niet bijzonder en in de buurt was niets te vinden.
2 nachten verbleven in februari 2019

10/10 – Uitstekend

peter, almkerk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Near to airport
All was ok just bathroom could be bigger, rest was great clean and staff was very nice
6 nachten verbleven in augustus 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Jason, Amsterdam

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Nice hotel, 15min walk from Poncor station. Room ok, staff a tat unpersonal, but professional We didn't take the option for breakfast, but the inhouse restaurant is good

4/10 – Matig

Jessica

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
The front desk and restaurant staff were wonderful! Breakfast buffet and restaurant food very good. Pool and deck nice. The room was somewhat run down. Mosque sounds loud at 4am. I tried to book a meeting room and catered lunch for 25 people for two full days, corresponding weeks in advance, and was told yes, but never given a chance to pay. Then my meeting room booking was cancelled the day before with no explanation. Very frustrating. I also booked nonsmoking double rooms for 17 people and some of the rooms offered were queen beds in smoking room. My colleague could not breathe in the smoking room and asked to be moved but was told the hotel was full. The staff "cleaned"the room again but the shell if she was still sickening. She called the desk again at midnight threatening to leave and they finally moved her to a non smoking room. I would recommend Quest before the game for money is really good, but be prepared for challenges.
1 nacht verbleven in oktober 2023
Reactie van Y.Argowardono op 27 okt 2023
Warm greetings from Quest Hotel Simpanglima Semarang, first of all we would like to thank you for your choice to stay at Quest Hotel Simpanglima, Semarang, as a place of accommodation while in the city of Semarang. We are very happy to hear a very constructive assessment of our performance, there were several things that were conveyed regarding meeting rooms that had changed and were not communicated, we apologize for the inconvenience experienced, hopefully the future will be better and we hope to be able to serve you and your family on future visits. coming. Best regards, Y. Argowardono, General Manager

2/10 – Ontzettend slecht

Selvarajoo

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Its a very dirty hotel
3 nachten verbleven in mei 2023
Reactie van Yohanes Argowardono op 29 mei 2023
Warm greetings from Quest Hotel Simpang Lima Semarang, thank you for choosing our hotel as an accommodation suggestion while in the city of Semarang. we apologize for the inconvenience because the hotel is old, we are already in the process of improving it gradually, hopefully in the future it will be even better, and we hope for you in the future Regards Y.Argowardono General Manager

8/10 – Goed

Giovanni Edmond

3 nachten verbleven in november 2020

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Strategic location. Near Chinatown, city center. Spacious room
1 nacht verbleven in december 2019
Reactie van Wahyu op 6 jan 2020
Dear Valued Guest, Thank you so much for taking time on sharing your valuable experience stay with us recently. We hope you had an enjoyable moment and wish to welcoming you back soonest. With my best regards, Wahyu Setyo Budiwan General Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Menjijikan dan memalukan untuk turis asing!!!
Handuk dan sprei sarung bantal tidak layak pakai, warna sudah kusam menjijikan. kebersihan tempat tidur sprei sarung tidak di ganti terdapat rambut2 dan cacat2 kotoran.
1 nacht verbleven in december 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant stay in Semarang
Location is excellent, as it is near chinatown.
3 nachten verbleven in november 2019

8/10 – Goed

Yosianawati

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Appreciate for the staff.
Very appreciate for the hotel staff, especially for the housekeeping team. In this vacation, my second daughter got sick and vomitted so many times. They are really helpful and kind.
2 nachten verbleven in oktober 2019

4/10 – Matig

Yosianawati

Positief: Personeel en service, comfort kamer
Lost my stay
Actually I don't know what happened with my booking but I'm not stay in this hotel for this booking number. The hotel's staff said my booking was cancelled by Hotel.com. When I checked actually the number booking was cancelled isn't same with my this number booking to stay. And I also not received cancelation email for this booking. I want to call Hotel.com but the number was busy. Lucky me, I choose to pay at the property so it isn't charge to my credit card number.
1 nacht verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2019

6/10 – Redelijk

Kristin

Positief: Personeel en service
Negatief: Netheid
2 nachten verbleven in juli 2019

6/10 – Redelijk

Dony

Positief: Personeel en service
Negatief: Netheid, comfort kamer
Sudah booking non smoking dan sdh disangupi tapi dapatnya kamar smooking Handuknya dikasih yg sdh tidak putih lagi
2 nachten verbleven in juni 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid
Kebersihan untuk kamar mandi nya kurang dan sprei nya ada yg kotor flek2
2 nachten verbleven in mei 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing that I like but the security guard who helped us with the parking. The room was far away from the picture and description in the web. When we entered the room, the phone was broken, curtain dirty with black stains, ants on the dressing table, blood stain on the bed sheet. The bathroom was dusty and the toilet bowl had yellow stain. The manager tried to help after I got mad at the reception desk. After several complains I was tired complaining. I dont recommend this hotel at all. It is a waste of money.
1 nacht verbleven in juni 2019
Reactie van Wahyu op 13 jun 2019
Dear Valued Guest, We thank you very much for staying with us and sharing your valuable experience and information, it is with deeply apologize hearing your comments that can be sure was not our standard service shall given to our valued guest. We had been further deeply discussion and put some necessary action on its improvement needed together with department concerned to avoid any sames cases rise. Again we do apologize and hope we could deliver some best services to you on another better opportunity. With my best regards, Wahyu Setyo Budiwan General Manager

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
特別な問題は無いと思。
1 nacht verbleven in mei 2019

8/10 – Goed

Rahul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trip to Semarang
Nice and comfortable hotel with cozy environment..Value for money and satisfactory stay.
3 nachten verbleven in april 2019

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in maart 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2019

8/10 – Goed

Elisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lokasi strategis dan pelayanan sgt baik
Bapaknya yg front line baik sekali, ramah dan helpful
1 nacht verbleven in februari 2019

8/10 – Goed

Ferdinand, Darwin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good reasonably priced hotel.
A good reasonably priced hotel. Fast and efficient check in and out with friendly and helpful staff. The room was clean and big enough for our needs. Our bedsheets could have done with better cleaning though but overall im happy with the room. Hotel has a nice near roof top pool and our room was facing the pool. Few places to eat outside hence we didn't bother with hotel food.
3 nachten verbleven in februari 2019
Reactie van Wahyu op 11 feb 2019
Dear Ferdinand, Thank you so very much for staying with us sharing your experience recently, glad hearing you were happy with us as we always look forward to welcoming you back on your next trip to Semarang. With my best regards, Wahyu Setyo Budiwan, General Manager

4/10 – Matig

Geverifieerde reiziger

1 nacht verbleven in december 2018
Reactie van Wahyu op 3 jan 2019
Dear Valued Guest, We thank you so much for putting the rate on your was last experience stay with us, We are looking forward to welcoming you back on your next trip plan to Semarang with the review from you on how you feel the services from us. With my best regards, Wahyu Setyo Budiwan, General Manager

2/10 – Ontzettend slecht

K

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Poor service started at the front desk. Request prior to arrival for a quiet and non smoking room was ignored upon check in. Was told there were no rooms left on the non smoking floor. I raised this as an issue and they very quickly found a room. The beddings were dirty and stained. The bath towels were more grey in colour than white. They also had extremely loud music playing at 7am on Saturday with some so called exercise class for their staff. No idea why it had to be done at 7am when you have paid guests staying. There are better hotels in Semarang for sure.
2 nachten verbleven in december 2018
Reactie van Wahyu op 28 dec 2018
Dear K, We thank you so much for staying with us and sharing your experience recently, we have resume all your note and will have a quick action internally to build the improvement progress on it, Again thank you and we hope still can to welcoming you back in a better opportunity and services that rise to your satisfactions. With my best regards, Wahyu Setyo Budiwan, General Manager

10/10 – Uitstekend

Dhamar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel in strategic location
You have to try to spend the night here; with a competitive price (I got around 300k), great location (walking distance to semawis night market fri-sun) and great services provided. Although I didn't get my non-smoking room, but it was still ok. Ask for room facing pool, you'll get a balcony facing the pool. The room was spacious (good price for value!)
3 nachten verbleven in december 2018

10/10 – Uitstekend

Bolar Abdul

Positief: Netheid, personeel en service en comfort kamer
Value for money
This is my second stay at this hotel . Theres no complaints. Just that the air conditioning should be better
1 nacht verbleven in december 2018

10/10 – Uitstekend

Rudi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2018

10/10 – Uitstekend

Rudi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2018

6/10 – Redelijk

iwan

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
tipe tempat tidur tidak sesuai dgn permintaan, compliment amenity tidak sesuai ekspektasi, pelayanan sangat ramah meskipun harus mengulang permintaan yg ditawarkan oleh receptionist.
1 nacht verbleven in november 2018

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It's a breeze stay!
Check in is a breeze. Breakfast is good. Clean room, can be better if they have more soap/shampoo but we asked the housekeeping and they were easy to talk with. Good place to stay!
3 nachten verbleven in november 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Kurang di breakfast
Breakfast anak dihitung sendiri
1 nacht verbleven in november 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Business Hotel
Good business hotel, located in the city centre with great Soto Ayam shop a few steps from the hotel. Cleanliness of the room, airconditioning maintenance, and sanitaires condition need to be improved. Overall, it's perfect for a short business trip
2 nachten verbleven in oktober 2018

6/10 – Redelijk

muklis, palembang

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Average hotel
Hotelnya cukup besar, lokasi bagus, kondisi bangunan tidak terlihat muda, sarapan ok, air panas ok, ada kolam renang yang enak meskipun kecil
1 nacht verbleven in september 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2018

6/10 – Redelijk

Sindhu, Jakarta & Bali

Negatief: Netheid
Nice
Quite pleasant and its centrally located. Near to Paragon Mall and Poncol Station.
1 nacht verbleven in augustus 2018

8/10 – Goed

Serene, Singapore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very near Chinatown. Not near to city centre
We have a pick up from the airport. You can take the Blue Bird taxi also and is cheaper than those touting outside the airport. Remember to buy the taxi ticket at the airport. Those people touting for passengers will cut throat you Staff friendly, room quite big and comfortable. Breakfast good with variety. For the price we pay not much complain. Only setback the shopping are Not so near and you need to take a cab or becak but not expensive. Outside hotel many make shift stalls selling their local delicacy and reasonable price. There is a small supermarket just opposite the hotel. Overall exceptable.
3 nachten verbleven in juli 2018

8/10 – Goed

Anthony, Surabaya

Positief: Netheid, personeel en service en comfort kamer
Decent hotel
Decent hotel
1 nacht verbleven in juli 2018

8/10 – Goed

Denny, Pekalongan

Positief: Personeel en service, comfort kamer
Nice breakfast .
This hotel hsve a good location because close to train station and the city. The water on swimingpool have the strong chemical so make our eyes become red easily , probably the cloride containments.
1 nacht verbleven in juli 2018

8/10 – Goed

Hary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
1 nacht verbleven in mei 2018

8/10 – Goed

Jocelyn, Surabaya, Ind

Positief: Netheid, personeel en service
Nice hotel & easy to find food
I go to Semarang with husband & 4 kids, I choose this hotel because the location is strategis nearby China townn also we can walk to MG sutos , easy to find food
1 nacht verbleven in maart 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
bisnistrip
hotel strategis.

10/10 – Uitstekend

Yossie, Surakarta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice place.. nice room.. perfect..
semua nya keren deh.. mulai dari datang aja sudh d sambut.. troli sudh d siapkan.. bisa early checkin.. dksh kamar yg ada connecting door nya.. jd kamar makin luas..
1 nacht verbleven in januari 2018