Hôtel près de Palais présidentiel (Hanoï)

« The Five Suites Lilas Hanoi was an absolute standout. From the moment I arrived, everything felt calm, elegant, and thoughtfully designed. The suites are spacious, spotless, and beautifully styled with a perfect balance of modern comfort and boutique charm. The bed was incredibly comfortable, and the room felt like a quiet sanctuary after a busy day in Hanoi. What truly sets this place apart is the service. The staff are genuinely warm, attentive, and go out of their way to make you feel...

« The hotel has a beautiful and well-designed interior with a modern and elegant atmosphere. The front desk staff were very friendly, welcoming, and supportive throughout my stay. The room was fully equipped with all the necessary amenities, very clean, and offered a great view. I was truly satisfied with the quality of service provided by the hotel. The rooftop swimming pool was also very nice; however, due to the cold weather, I didn’t have a chance to experience it. The entire hotel, including...

« Bel accueil dans cet hôtel chaleureux. Le jeune homme a l'accueil parle même français ! Le personnel a vraiment été très sympathique et arrangeant. Jolie chambre au 8eme étage, de quoi admirer les lumières du soir. Il y a même quelques petits trucs à manger à disposition si vous arrivez tard (pas très chers). Et le bonus est clairement le petit déjeuner. Un plat chaud cuisiné sur demande et un beau buffet sucré, salé, chaud et froid. Merci beaucoup ! Nous avons vraiment passé un bon moment ! »

« Outstaning location and best hosts! »

« Very good communication and service. I recommend »

« Room was spotless, I’m a Head Chef in Australia and I found the food excellent. Staff were so friendly and professional . »

« Awesome staff, very understanding, very quiet building. Fair price. I recommend ! »

« Cool balcony with clear street view. New and attractive interior. Staff are friendly and quick. »

« Our stay was wonderful. Loved the hotel. Staff was great and very attentive to us. Rooms were clean and comfortable. Breakfast was great and included so many options. We would highly recommend this hotel. »

« Personnel au petit soins. Chambre spacieuse et grande. Hôtel bien placé »

« Cute and functional rooms at a great price »

« Very affordable, amenities and property feels new compared to a lot of other hotels in Hanoi. »

« Very good hotel. Staff is super and hotel clean and cosy. »

« The unit is lovely—comfortable bed, deep tub, rain shower, smart tv, kitchenette, balcony. I stayed here for a good while (2.5 weeks) and I had a cold for about a week of that so I spent a lot of time in the room. It was very pleasant. The housekeeping is pretty inconsistent. Sometimes they’d take the bathroom garbage out but leave the kitchen garbage. Sometimes they’ll change towels regularly but other times, they would go like a week without doing that. But honestly it wasn’t a big deal....

« Wir haben vier Nächte in den Bi Eco Suites verbracht. Das Zimmer war sehr sauber und entsprach den veröffentlichten Fotos. Die zentrale Lage in unmittelbarer Nähe der Train Street war für unseren Aufenthalt ideal. Das Personal war freundlich, und auf Anfragen wurde zügig reagiert. Täglich neue Handtücher zu erhalten war zwar nicht unbedingt nötig, dennoch wird an vielen anderen Stellen sichtbar Wert auf Nachhaltigkeit gelegt. Die Ausstattung eignet sich auch gut für längere Aufenthalte;...

« The rooms are much larger than average price point, great last-minute book. 24 Hr desk staff »

« Amazing »

« Everything about our stay—from start to finish—was truly remarkable. We stayed in the Tonkin Suite, and from the moment we walked in, the quality of the design, fixtures, and materials was immediately apparent. The suite is beautifully executed and absolutely worth booking if available. Ahead of our arrival, I mentioned we were celebrating my husband’s birthday, and the team went above and beyond. When we returned from dinner on our first night, we were welcomed with a thoughtful surprise—a...

« Super séjour. Chambre très agréable avec un petit balcon et un lave linge. Communication très fluide avec le gestionnaire, situation très bien calme et sécurité. Proche des peux de visites principaux. Juste un petit conseil il faudrait voir pour enlever le calcaire du pommeau de douche et une solution pour les remontes d’odeurs parfois. Sinon rien à dire je reviendrais sans problème. C’est très bien. Je recommande. »

« The staff and service were superb! »