4/10 Médiocre
Nathaniel H.
18 juil. 2025
My friends and I stayed here for a long weekend and it was one of the most frustrating Vrbo experiences I've ever had. The condo itself was fine overall. But a day before we were supposed to check in, Vacasa (the management company) called me to move us to a different unit because the unit we had booked had mold. That wasn't a big issue, but hours after checking into the new unit, we found out the refrigerator and freezer weren't working at all. Over the course of the weekend, I called them three times to fix the fridge and despite being told it would be fixed that day, no one ever came and we never got any communication. Then, when I called Vacasa afterwards to get a partial refund for our spoiled food and hassle, I never received any response and it took me calling 5 times to get any refund (which was still less than I thought was fair.) I would avoid booking with any Vacasa location. If there are any issues with the property it is a nightmare to get anything addressed. Very frustrated with this property.
Nathaniel H.
Séjour de 3 nuits en juin 2025