Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Cet hébergement dispose d'un parking sans voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement HB Guest Home ?

Heure de début de l'enregistrement : 16 h 00 ; heure de fin de l'enregistrement : 11 h 00. L'arrivée tardive est disponible de 11 h 00 à 01 h 00 moyennant un supplément de 10 CAD.

Quelle est l'heure de départ de l'hébergement HB Guest Home ?

Le départ a lieu à 11 h 00. Un service de départ tardif est proposé pour un montant de 10 CAD.

L'hébergement HB Guest Home propose-t-il un service de navette à destination de l'aéroport ?

Oui, une navette vers et depuis l'aéroport est disponible à la demande. Vous devrez vous acquitter d'un montant de 50 CAD par personne.

Où se situe l'hébergement ?

Votre séjour à Waterloo commence dans cette maison d'hôtes qui se situe à moins de 2 km des sites suivants : Campus de Conestoga College Waterloo, Centre commercial Conestoga Mall et Musée de la ville de Waterloo. Université Wilfrid-Laurier et Parc de Recherche et de Technologie David Johnston se trouvent également à moins de 3 km de distance.

HB Guest Home Avis, Prix & Photos 2026

2/10 Horrible

Jihua

5 sept. 2022

Les points faibles : Personnel et service

I waited for about 2hrs in front of the property without anyone to take care the check-in. I made phone calls and texted, no response

Séjour de 1 nuit en septembre 2022

2/10 Horrible

NGALA

Voyage en famille

5 sept. 2022

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Criminal, fraudulent, and not deserving of anyone's business. Should be put out of business. No one should risk or go through the experience we had!

Séjour de 1 nuit en septembre 2022

6/10 Satisfaisant

Cory

25 nov. 2021

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

It was clean and friendly staff

Séjour de 1 nuit en novembre 2021

2/10 Horrible

Fred

29 août 2021

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Our room was cancelled 5 min. before we left.

Séjour de 1 nuit en août 2021

8/10 Bien

Voyageur vérifié

20 nov. 2019

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Séjour de 1 nuit en novembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en groupe, Voyage d’affaires

22 oct. 2019

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Was a pleasant stay had a nice room nice bed nice house all together

Séjour de 3 nuits en octobre 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple

23 août 2019

Les points forts : Propreté, personnel et service, équipements

It was nice to have the comfort of a home, but we felt like we could not go anywhere but in our room - there was a pathway of carpets with a "welcome" mat at the entrance of each room The room on the picture was encumbered with mattresses and linen for other guests, I suppose... I did not see the TV.

Séjour de 1 nuit en août 2019

2/10 Horrible

Voyageur vérifié

Voyage en couple

21 mai 2019

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement

Very unfriendly staff. Bad communication due yo heavy accent. The room was not a available. No one there to check in even 20 min. after che k in time. Had to all many times, no call back. Left to find somewhere else to stay and got charged 1/2 price. Thief.

Séjour de 1 nuit en mai 2019

10/10 Excellent

Voyageur vérifié

25 févr. 2019

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Helen is very nice. Room is super clean. I will be back if I visit Waterloo next time. Strongly recommend !

Séjour de 1 nuit en février 2019

2/10 Horrible

Canadalover

3 sept. 2018

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Do not make booking of this place!

I booked this place for my husband as there was no other places to book. When my husband arrived with two super larger suitcases, he were informed that there was no rooms left and our room was canceled even though I confirmed my booking through Expedia and still got the confirmation number with him. you can imagine such tragic situation my husband had. He flight 15 hours from the other side of earth and but when he was arrived, he has no room nor nowhere else to go as most hotels are fully booked due to weekend. he asked the owner to pay taxi charge as he had to relocate to other hotel.but the owner said she has no responsible on that and told us to talk to Expedia. this is completely unacceptable and this guest house and Expedia completely ruined our first impression of Canada. My recommendation: Do not make booking of this place if you don't want to be in trouble when you visit in Waterloo.

Séjour de 2 nuits en août 2018

6/10 Satisfaisant

Sam, Peterborough

24 août 2018

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

Les points faibles : Personnel et service

If you are advertising a living room space it should be available not cluttered with items and rooed off from use. Checking in needs to be smoother as i needed to ho get cash from bank to pay. I assumed i had paid through expedia. Return of ny deposit was a nightmare yoo

Séjour de 1 nuit en août 2018

10/10 Excellent

Bill, Waterloo Ont

19 août 2018

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Close to Hwy 85 and Waterloo University. You will need to drive a little bit to get to the restaurants downtown but it is only an easy 10 minute drive. Farmer’s Market at St Jacobs is only a 10 minute drive to the north

Séjour de 1 nuit en août 2018

4/10 Médiocre

Mitsu, Kentucky

8 août 2018

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

予約したのに部屋が用意されていなく、プライベートルームに宿泊する事になった。 23時近くにチェックインしたのでシャワーも使えず、最悪でした。

Séjour de 1 nuit en août 2018

2/10 Horrible

Christine, Lindsay, ON

23 juil. 2018

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Very disappointing Guest House

This is not a hotel. It is a house. I smelled terrible. The basement has a tenant with same entrance to house as "guests". There is no access to any seating area as the living room had furniture piled up with blankets on the pile with signs that read "off limits" and " do not use" There was a TV in a box in the living room as well but no TV for guest use. The kitchen had piles on the table and countertop that read. " Do not use" . It seemed like the owners were away for a while and just renting out rooms to unsuspecting guests as if it were a "hotel" but you couldn't use any furniture except the bed in the guest room. There were 3 bedrooms upstairs in the house and the guest room was small with a queen sized bed. The bathroom was dirty and was shared with the other rooms so no privacy. The owner had to meet us there as no one lived on the premises for us to pay. She looked at the toilet as she was showing us the room and facilities and flushed it as she said " Oh, it clean... no one use it" Then proceeded to take tissue and wipe off stains under the toilet seat . I could see the black mould in the toilet rim from the hall way.. we did not stay...

Séjour de 2 nuits en juillet 2018

6/10 Satisfaisant

Voyageur vérifié

20 avr. 2018

Les points forts : Personnel et service et confort de la chambre

Les points faibles : Propreté

Guest room with en suite in large house.

The bed was large and comfortable but the bathroom was not clean. The sink and shower had not been sprayed and wiped. Thankfully we had brought our own soap for the soaps provided were used. However the towels were clean and new.

Séjour de 3 nuits en avril 2018

10/10 Excellent

Voyageur vérifié

9 avr. 2018

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Nice place . Good people

Everything were good. Clean and good place to stay.

Séjour de 1 nuit en avril 2018

10/10 Excellent

Yavuz, Waterloo

8 mars 2018

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Nice, quiet and cozy..

Helen was a great host. She took care of everything in a good manner. Highly recommended.. Would love to stay again. Y

Séjour de 1 nuit en mars 2018

2/10 Horrible

College Kid, USA

19 févr. 2018

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement

Turned away at the door

Me and my friend are two young female college students and we’ve never been to the area and we’re from the US so practically no cell service. I messaged the owner and told her we’d be arriving a bit later and she said that was fine. The traffic became crazy and we got there about half an hour later than expected. The owner was not there and the person that was told us we weren’t allowed in and barely made an effort to reach out to the owner. He told us just to cancel as we stood freezing on their doorstep. THE PRICE IS CHEAP BUT ITS NOT WORTH IT!!!

Séjour de 2 nuits en février 2018

4/10 Médiocre

Voyageur vérifié

5 oct. 2017

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Frustration itself

Pros: -Clean room Cons: -Owner lied about my credit card not working and notified me of it the evening prior to my arrival date -Owner and family were quite loud upstairs from my basement guest room until 11pm during first night of stay -Caught three spiders during first night of stay -Had to purchase my own bar of soap -Bed was not made upon arrival -Washing machine's been on all night during second night of stay, that I needed music from my earbuds to fall asleep -Only one Rewards point was given when I stayed for three nights because there was a discrepancy in amount paid, for I had to pay a surcharge for having paid by a credit card. Currently under investigation to rectify such situation, during which Brian, one of the managers or hotels.com, spoke to me with an angry tone of voice as if I was the culprit for paying a different amount than listed on the booking

Séjour de 3 nuits en septembre 2017

2/10 Horrible

Voyageur vérifié

29 sept. 2017

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

We won't recommend this hotel to anyone, the host is not friendly.

Séjour de 3 nuits en septembre 2017

10/10 Excellent

Kalpin

9 sept. 2017

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Enjoy at HB

I enjoy stay at HB. They have very good relationship with customers. I fill like home. This place we meet lot of people.

Séjour de 7 nuits en août 2017

6/10 Satisfaisant

Voyageur vérifié

20 sept. 2016

Les points faibles : Infrastructures et conditions de l’hébergement

In Waterloo for 3 days

I arrived very late in the evening, the check-in was fine, as well as the welcome from the owner. There are three bedrooms sharing the same bath, The room and the bath were clean upon the arrival, but they have been never cleaned during my stay. There was only one soap and one shampoo in the bathroom, while the shower gel was diluted with water, thus completely inappropriate. Breakfast was not available before 10.30 am, and thus was not required. Unforeseen surcharge was applied ( 2.65% of the total amount) for payment by credit card.

2/10 Horrible

Voyageur vérifié

19 juil. 2016

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Do not stay Here!! go to a hotel! Helen is crazy

The kitchen was dirty. Grease all over stove, no room to prep food on counter , the compost was very stinky, no tea towels or dish clothes. no hand towels, no lights in the living room. A tenant lives there and asked us to move our car from driveway so he could park in garage, so we parked on the street, and got a ticket. When we approached Helen, the land lady, she told us she would pay if we lied to hotel.com and say we cancelled the reservation so she would not have to pay fee and keep our cash. We refused to lie, and she would not pay for ticket

8/10 Bien

Nathalie, Timmins Ontario

29 avr. 2016

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Comfort and value

Picking up our kids at the university and this was close, quiet, clean and owner was friendly and accommodating! I recommend especially if you need a place to get a good night sleep without all the extras!

10/10 Excellent

Not Provided

20 avr. 2016

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

HB Guest Home

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Foire aux questions

Avis

Avis sur l’hébergement HB Guest Home

6,4

7,6

6,0

2,0

6,0

Avis

2/10 Horrible

Jihua

Jihua

2/10 Horrible

NGALA

NGALA

6/10 Satisfaisant

Cory

Cory

2/10 Horrible

Fred

Our room was cancelled 5 min. before we left.

Fred

8/10 Bien

Voyageur vérifié

Voyageur vérifié

10/10 Excellent