2/10 – Ontzettend slecht
Mike
Zakenreiziger, Reisde met familie
29 mei 2024
Negatief: Personeel en service, voorzieningen
Horrible stay… Had room paid for in advance, upon arriving the girl at desk couldn’t get the digital system working to process my card for incidentals! So we stood there for about 1 hour while she talked with someone about not having good enough wifi to do anything. So if you need wifi don’t stay here because there’s none! Then we got up to room and there was NO towels, no blankets on beds, no trash bags! Immediately called desk… NO answer went down to lobby the strange staff member was hiding in back room. You could see her reflection and as you called her she would stop and hold still trying to hide… then move as you called her she once again held still… managed to get ahold of the bell that she moved back away from counter and rang it loudly then she came out all upset! Told her and she reluctantly gave me towels!!! Staff can’t communicate and poorly managed! Horrible service from any view point.
Mike
1 nacht verbleven in mei 2024