Landhuizen in Genval

'De accommodatie is een mooie verschijning, helaas valt de service tegen. Personeel wat afstandelijk en niet service gericht. Bij melden van klacht wordt er geen aandacht aan geschonken. Ontbijt eerste ochtend prima, tweede alles bijna op. Zwembad tegen betaling (10 euro per persoon) en moet je reserveren. Kamer, wat schimmel bij de douche en vlekken in de vloerbedekking. Hier en daar wat achterstallig onderhoud.'

'Professionalisme des employés'

'The rooms were perfect and comfortable, the staff are really helpful and nice they make my breakfast as take away what's really pleasure. Shuttle service are good but sometimes overfull'

'I have been going to this hotel for the past 8 years. It is sad to see that it has not been maintained at all. The carpets need upgrading, the rooms need new paint, the washrooms have rusted mirrors, and the cabinets are all chipped. This is no longer a 5-star hotel. Also, the lovely breakfast buffet now has these horrible machines that do coffee and sludge water for tea, forcing the client to get their coffee/tea but delivering badly tasting water and coffee. Why would you place two of those...