Hôtel près de Exbury Gardens and Steam Railway (Southampton)

« Location is the best asset. Bedroom was fine but very little character and located on the ground floor we could hear some AC noise right outside our window with no view. Breakfast was gorgeous with plenty of choice and service was mainly done by youngsters on training trying their very best. Worst experience was dinner especially puddings. We complained and after talking to manager and cook, it was taken off our bill. »

« Clean and comfortable room. Friendly staff »

« No air conditioning but there was a dyson fan and a heater. Room had a coffee machine, mini fridge, hairdryer and a handheld steamer. We stayed in a room overlooking the harbour and it was very quiet. You couldn't hear any noise from the pub next door. Room was modern and very clean. The bed was huge (king) and very comfortable. There were places nearby to get breakfast and is very close to a Sainsbury and M&S food (Apr26). »

« Such a great experience - Thank you to all the team for taking care of us »

« Au calme à 15.mn de Southampton, prix très correct et jolie chambre. Lit confortable et salle de bain spacieuse. Bon petit déjeuner. »

« Unfortunately the room requested was not available as we had our small dog with us so were allocated a dog friendly room which was fine but it only had a 4’6 bed which really is not expected these days. Following the downgrading of the room by the hotel and being advised that the room requested would be cheaper. The new price unfortunately was not honoured despite numerous requests for a refund so overall not the best experience. »

« A very friendly team. A lovely room and a great breakfast! »

« Great stay as always, friendly staff and great breakfast too! »

« Lovely hotel , restaurant service was very slow , we waited nearly 30 minutes for our drinks . It also annoys me how they now try and automatically add service charge to the room charge , I politely challenged this and was told that this has been introduced as the staff all earn a minimum wage .Note to hotel owners, pay your staff a decent wage ! »

« The room was lovely, it was spotless & had everything that you needed. The bed was the most comfortable bed I have ever slept in. Wendy was lovely & very welcoming. I can't recommend highly enough. I wil definitely be going back when I'm there again. »