Hôtel près de Parc municipal Lepe (Southampton)

« The room was clean, with modern/quirky tech features. The staff were very friendly and accommodating to our needs, providing a place to store our luggage after the check out time. The hotel is in a good location for the Redjet passenger ferry and the high street with bars and restaurants. It is also located a few mins walk from the taxi rank and bus stop that has connections to Newport. »

« We booked 2 sea view rooms for 3 nights. Only one room had a sea view and the bathroom in that room had black mould around the ceiling. The other room had a very old mattress and the bedding was old and thin. The pillows in that room were flat. We checked out after 1 night and will not be back. Whilst the staff were friendly, this hotel needs refurbishment, new mattresses, new duvets, pillows, blankets and linen. Mould is injurious to health and no hotel of the calibre that this hotel...

« Unfortunately the room requested was not available as we had our small dog with us so were allocated a dog friendly room which was fine but it only had a 4’6 bed which really is not expected these days. Following the downgrading of the room by the hotel and being advised that the room requested would be cheaper. The new price unfortunately was not honoured despite numerous requests for a refund so overall not the best experience. »

« Location is the best asset. Bedroom was fine but very little character and located on the ground floor we could hear some AC noise right outside our window with no view. Breakfast was gorgeous with plenty of choice and service was mainly done by youngsters on training trying their very best. Worst experience was dinner especially puddings. We complained and after talking to manager and cook, it was taken off our bill. »

« Friendly staff, clean rooms and quite comfortable. I would have scored it higher if the thermostat on the radiator was working. The room became uncomfortably warm during the night, and I had to open the window because I couldn’t adjust the radiator »

« Séjour parfai »

« Plus points , within walking distance of the ferry lots of shops, bars, restaurants et cetera. Food in the bar a bit hit and miss but some stuff very nice. Quite fairly priced, clean good quality towels, even though I would say any at level cleanliness is a must and a basic., missing at this property. Negative points, very tired and dirty decor, lots of narrow steep flights of stairs, no wardrobe, no offer of help to carry bags up the flights of stairs when shown to you're room ,even though it...

« Such a great experience - Thank you to all the team for taking care of us »

« Ja »