Hôtel près de Buckler's Hard (Brockenhurst)

« We booked 2 sea view rooms for 3 nights. Only one room had a sea view and the bathroom in that room had black mould around the ceiling. The other room had a very old mattress and the bedding was old and thin. The pillows in that room were flat. We checked out after 1 night and will not be back. Whilst the staff were friendly, this hotel needs refurbishment, new mattresses, new duvets, pillows, blankets and linen. Mould is injurious to health and no hotel of the calibre that this hotel...

« The room was clean, with modern/quirky tech features. The staff were very friendly and accommodating to our needs, providing a place to store our luggage after the check out time. The hotel is in a good location for the Redjet passenger ferry and the high street with bars and restaurants. It is also located a few mins walk from the taxi rank and bus stop that has connections to Newport. »

« Good place to stay »

« Bon emplacement près de la vielle ville et d’un grand centre d’achat »

« Séjour parfai »

« Unfortunately the room requested was not available as we had our small dog with us so were allocated a dog friendly room which was fine but it only had a 4’6 bed which really is not expected these days. Following the downgrading of the room by the hotel and being advised that the room requested would be cheaper. The new price unfortunately was not honoured despite numerous requests for a refund so overall not the best experience. »

« Such a great experience - Thank you to all the team for taking care of us »

« Oui tout était parfait »

« Très bon hôtel excellent rapport qualité prix. Chambre spacieuse, personnel agréable. Très bien placé »

« Bon déjeuner »

« Friendly staff, clean rooms and quite comfortable. I would have scored it higher if the thermostat on the radiator was working. The room became uncomfortably warm during the night, and I had to open the window because I couldn’t adjust the radiator »