Hôtel près de Palace House (Brockenhurst)

« Très bien »

« Great location - walking distance to town centre for shops and restaurants and cafes - short drive to beach. Had a takeaway from the Thai restaurant - very good Accommodation was very comfortable and hosts very friendly. Breakfast was put out for us to help ourselves in the pottery shop each morning and was a good start to the day with fresh fruit and croissants. Reliable WiFi we were able to watch Wimbledon with no problems. All in all a delightful stay and would definitely stay again. »

« We stayed at Passford for two nights and really enjoyed our visit. The grounds and gardens were beautiful, such a tranquil environment and a fitting setting for such an interesting and attractive property. The hotel is steeped in history, Super amenities. Comfortable room with cosy beds. The staff were friendly and welcoming; very helpful and accommodating of additional requests. An open buffet of both cooked and continental breakfast; everything was fresh and tasted yummy. Perfect way to start...

« Attractive old house close to seafront. I had to share a bathroom, but as the house wasn't full this didn't present a problem. »

« Comfortable stay, lovely room. »

« Pleasant indoor and outdoor spaces, room 3 in attic ,not suitable for above average height (low beams) not mentioned when booking. no biscuits, water or remote for TV and no fan provided during heatwave.Food purchased was of a poor standard and overpriced. Found staff to be very inexperienced. »

« No door key as all digital, had to use phone which is ok but only gives access to 1 person. Shower temperature was luke warm at it's hottest, shower gel dispenser didn't work. Also the air-conditioning didn't work, had to use the fan instead. Room was noisy due to the adjacent pub. »

« Splendide »

« Lovely Garden room. Rather bijou and a particularly small bathroom. I was concerned about noise from the restaurant but it was fine (we were on 1st floor). Luxury bedsheets and duvet and decent aircon. Staff all lovely. Breakfast was fine. I had salmon and scrambled eggs on the first morning. The salmon was pretty tasteless and the eggs were dry - very disappointing and not expected from this establishment. Next morning I had smashed avocado and poached eggs which were nicer, but not...

« Lors de notre arrivée, on a eu l’impression d’être des clients de deuxième ordre lorsque la préposée à la réception s’est aperçu que nous avions réservé avec Expédia. Elle nous a fait attendre dans le lobby, c’est nous qui avons dû aller s’informer si notre chambre était prête après 15h00. La préposée avait vraiment une attitude désintéressée à notre égard. Il y a des toiles d’araignées au plafond et de la poussières sur les étagères. »