Hôtel près de Cenote Verde Lucero (Puerto Morelos)

« From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

« Un très bon accueil de la sympathie et un environnement paisible je recommande à 100% si vous chercher du calme et de l’authenticité »

« We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

« Cetait correcte, la chambre etait semblable a un 3.5* de cuba ... la nouriture etait pas mal la meme à tout les soir , les midis et les matins aussi. Cest un endroit parfait pour quelqu'un qui veut un pied a terre pour faire des activité libre dans quintana roo . Cest tres bien situé... le gros point négatif de l'hôtel cest le cercle one, un petit groupe de faux riche qui crois que tout leurs appartient. En gros, belle semaine car nous sommes aller visité beaucoup d'endroits. »

« Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall! »

« They clean the playa all the days »

« Staff was amazing and welcoming. We stayed one night to kick off our honeymoon and it was a blast. Cenote was beautiful in the morning, also got to see a little more wildlife. Only thing I caution is what I feel is the obvious; there are multiple units on the property and at night your glass house turns into an aquarium if your lights are on, meaning it’s easier for others to peer in. We could see the unit next to us from our bathroom, but quickly got over any shyness. We were able to Uber to...

« It is a new construction, the room was amazing, really clean, with ocean view, the pool really nice. The only thing that it was a big minus is that the Wi-Fi wasn't working in our room, we notified the front desk clerk and went to our room to try to fix it but couldn't be fixed and in that area my phone didn't have good reception there, other than that it was great. »

« Une tres belle semaine Merci a toute lequipe de la residence A la prochaine »

« Le plus beau site à Riviera Maya avec un service et nourriture impeccable. »

« Propre et tranquille personnel acceuillant »

« We loved our stay here. So relaxing. The staff was amazing. Food and drinks were excellent. Most relaxing vacation we have ever had in 25 years. »

« Super belle chambre lit très confortable, chambre petite, personnel gentil, le service très moyen . »

« C’était notre 2e séjour en famille à Etereo et nous y retournerons. C’est tranquille, magnifique et le service est exceptionnel. »

« Le discours changeant d’une personne à l’autre, la piscine de notre chambre n’était pas propre, il semble y avoir un réseau de prostituées dans l’hôtel. »

« Incredible hotel, well thought out with attention to detail. Our butler Jean-Luc was extremely helpful and reactive with all of our requests. Loved that it was smaller occupancy compared to other hotels in the area, with plenty of opportunities to see flora & fauna. We really enjoyed the meal at Woodend, breakfast was great, but found the lunch/dinner food at Casa Mayor to be a bit mediocre. Spa was wonderful, Claudia gave a great massage and the hydrotherapy pools are a nice touch. Also very...

« Tranquillité »

« Très bien et superbe emplacement. Une vue incroyable. »

« Nous sommes allés en voyage d'amoureux en novembre 2024, avons tellement aimé la place et l'expérience que le l'hôtel nous fait vivre que nous sommes retournés en famille en juillet 2025. Nous avons tout autant adoré notre expérience. Le personnel est très agréable et à l'écoute. Je recommande fortement! »