Rechercher des hôtels - District de Scarborough

« In spite of some very lovely staff, this hotel is in an appalling state and desperately need of a facelift. Water damage on the walls, peeling paint, leaking toilets, a broken shower and windows that haven’t been cleaned in years. The owners need to spend a lot of money on this establishment that must have been spectacular in the past, as neither it or the staff deserve it being left in this state. »

« The room look like a building site. Plasterwork cracked paint work flacky. Bathroom there was little room betwheen the toilet and shower.yesterday morning after the toilet l found thè mess coming up the shower drain.l will not be staying there again. »

« Put in beach view got a roof »

« Rooms need to be modernised »

« We stayed over for the concert at the open air. The hotel was clean and well maintained- all the staff were polite and friendly. Our room was clean. The bar was lovely and the restaurant and breakfast was perfect. The en-suite was very small but clean. The only thing that would have meant full star rating would have been a better parking arrangement, - a quality mattress and blackout curtains. That being said we would definitely stay here again. »

« Great place to stay »

« Chambre exiguë, à se demander si ce n'était pas une chambre de bonne reconvertie (3 m de large sur 4 m de long), eau bouillante pour la douche à 2 reprises (2 matinées de suite) : merci pour les migraines de la journée ! Pas de wifi dans les chambres : nécessité de se rendre dans les salons et à l'accueil situés au rez de chaussée pour se connecter à internet avec smartphone et pc portable. »

« Room was clean although some area in bathroom need touching up. It was satisfactory for our short stay & reasonably priced. Staff welcoming on arrival. Great to have pub next door to get breakfast & dinner when needed. »

« Very helpful lady at reception, she advised us about places to eat and visit. »

« Staff were helpful however the room was awful. No toilet roll upon check in and also no toilet roll holder. The bathroom was very dusty, the shower took about 20 attempts to switch off. The room was uninviting, stains on the carpet and the chair. The TV seemed like an after thought and was on the windowsil. There were patches on the wall where they appeared to have repaired something but it was a very poor job. The room door did not lock and we had to put the chair againat the door overnight....

« Staff very helpful, amazing location so easy to get around various beauty spots. Park& Ride across the road. Access to Whitby so easy. Disabled visitors catered for. Staff decorated our room ( which was amazing) for my birthday. Lovely surprise. »

« Très bon séjour, personnel très accueillant petit bémol la taille du lit double très petit sinon tout était parfait »

« Fridge in property not working resulting in food being thrown away. A replacement was given but food had already become a risk to eat. On closer inspection maintenance person said seal had corroded. »

« Upstairs balcony was booked out Shame cos that was the hook to get us there But was ok in the end »

« Furniture and fittings very antiquated. Bedding very old and worn, bed linen did not look clean and fresh. Bathroom shower looks as if mould growing around base, not hot water to the basin, towels very worn and ruff. Breakfast very poor, left on landing to help yourself, cereal and fruit only not worth the payment charged. Parking not easy and very limited particularly for the larger car. Expedia stated only one room left that clearly was not the situation. Definitely not value for money. »

« Very friendly staff, warmly welcomed. »

« Shower was not working. No fridge available, no comb for hair dressing, no laundry facilities, no fan for warm weather. Not recommended »

« Pleasant guest house with a homely feel. Beautiful and interesting gardens and very friendly and helpful staff. »