Phoenix Centrum: Kindvriendelijke vakanties

The lack of cleanliness was evident throughout our entire experience. Towels, that we had to wait overnight to arrive, arrived with stains. Stains on the walls from food(?), a shower with gunk in every corner, and other mildew residue, and mold in the sink. Staff was very unprofessional, seemed to not care (perhaps it reflects the cleanliness of the property?). We paid almost $600 for our room and the furniture was torn and ragged. Parking for non valet was only 2 rows of 44 spots, all the rest is valet, so carpool if needed.

This hotel was so great and the staff was amazing! We stayed for a concert and brought our dog and staff was so accommodating and delivered treats and a bed to our room. They were so friendly and went above and beyond to make sure we felt welcomed.