Flats in Waterloo

'2 travelers. Lots of plates utensils . Only 1 coffee cup. No other glasses . Empty paper towels. Dirty linen that smelled of mold in washer/dryer. 1 clean towel. No clean wash cloths to wash with. They said the drive was 2 mins to pick up keys, it was 10 mins. And no response on the last message sent . No way to confirm check out. Def 3/5 stars. Although very convenient to family, and reasonable price . Bed had a hard edge and soft center , uncomfortable to sit on. Couch stiff as a board . We...

'This property is quite "spartan" and the photos are deceiving - there is a love seat in the living room with a very short chaise that is the only seating; checking in was very difficult as the Concierge was nowhere to be found for at least 20 minutes then you are handed a "fob" but no instructions how to use it and this is required for all doors and elevators if it had not been for the kindness of other Residents we would still be standing in the lobby! The underground parkade is a nightmare -...

'Great location a few too many stairs.'

'a happy surprise was the fact that there was an ice-cream shop so close to the property. It was super easy to access the village and the Inn.'