6/10 – Redelijk
Rina
5 dec 2025
Positief: Netheid, voorzieningen
The first night I struggled with the temperature dropping in late November/ cold air and my asthma kicked in, I actually thought I may have an asthma attack. I called front desk and someone came and pretty much laughed “We don’t have heating in Florida” and confirmed there is NO heating, NO climate controlled system.
Note: The hotel description days ‘climate controlled’ while other websites clearly say the Riviera has heating when it does not ( false advertising on all counts).
The person said they will let the manager know and someone will come see me etc the next day- not one manager has been seen since, and neither did anyone come to check on me to see if I was still alive after I mentioned a possible Asthma attack coming on.
Fortunately the maintainence-concierge guy was kinder, empathetic and more understanding than anyone else at the hotel.
While the Riviera hotel was clean and cosy ( King suite) I think that by being called 4 stars it should be able to hold your luggage, have climate controlled- or at least not falsly advertise this and heating on other sites as its very misleading. Brighter reasonably modern decor would be nice to brighten the rooms.
Rina
1 nacht verbleven in november 2025
