Cruises in Medina

'Top'

'Excellent service it was my return to the hotel as I came in June and now again in October. Will be back again'

'Je suis très content de mon séjour à l’hôtel Rotana Al Manakha à Médine. L’accueil est extrêmement professionnel, les chambres sont d’une propreté impeccable et l’hôtel est idéalement situé à proximité de la Mosquée An-Nabawi. Mais le vrai point fort, la crème de la crème, c’est la qualité du petit-déjeuner et du dîner : un vrai 5 étoiles, avec une grande variété de plats et une qualité exceptionnelle. Nous avons eu la chance de rencontrer en personne la Cheffe Sabrine, une personne formidable,...

'Everything and everyone was amazing'

'I arrived early for check-in and the receptionist I forgot her name she told me my room is not ready yet. She told me she’ll let me know as soon as it gets ready and she made me sit in the lounge. Three minutes later she came to me she told me that I’ve been upgraded. to a bigger room with a king size bed it was great The was clean. Everything was spotless and the whole hotel looks fantastic. I would stay there again and again and again.'

'Hotel does not react to emails/whatsapp/phone calls. Tried at least 10 times, no reply at all ! Booked a Executive club room but the club was closed. At any point were we notified about this prior to our arrival but we did pay for it. To compensate we received a voucher for a free drink with very limited choice. Could not choose sparkling water for example. Rooms are outdated and need urgent refurbishing. Mold in the sink, sockets do not work, dirty carpet, noisy airco, windows do not open….we...

'Staff and proximity to the holy masjid'

'The girls in the reception are rude and condescending, especially the one that checked us in. Her attitude is horrible.'

'clean and respectful staff'

'Alles war gut!'

'Top hotel'

'Très bon hôtel à proximité'