Best Western-accommodaties in The Perimeter

'I had a terrible experience. When I checked in, they gave me a room that was already occupied with someone inside. After that, they moved me to another room where the toilet didn’t work. The hotel looks nothing like the photos on Expedia. I told the person at the front desk that I was leaving and contacted Expedia to cancel the reservation. I did not stay at the hotel and I did not use the room, yet I was still charged for the reservation even after explaining all the issues I...