Cruises in Hangzhou

'Very clean. Helpful staff. Lots of shops and restaurants. closeby. Public bus with 3 stops only to the West Lake coast right in front of hotel's door. Very convenient for West Lake visitors Price for the room is good.'

'It’s very convenient to the westlake and the room is big Services wonderful'

'Nice hotel with all the facilities you need. Good that they allow you to use the facilities of the J.W. Marriott, which is attached to it. On my room some of the pillows had an unpleasant smell, they should be renewed or washed. Overall i would certainly recommend this hotel.'

'The cleaners were diligent and helpful, always keeping our room clean and comfortable daily. The breakfast spread was delicious. However the male receptionist I met on 131126 morning was not so patient or friendly. Overall it was a good hotel to stay.'

'Overall, I had a very pleasant stay. The staff were extremely helpful and quick to arrange a room change when I noticed a cigarette smell upon arrival. The new room was perfect: spacious, comfortable and equipped with excellent amenities. My only complaints were occasional cigarette smells through ventilation, some noise from neighbouring rooms plumbing and quite heavy noise from the floor above, especially towards the end of the day. Despite these inconveniences, I appreciated the service and...

'Heerlijke bedden, dicht bij de metro en een prachtig uitzicht op het grote kanaal'

'All just fine! '

'Clean and comfort stay. Convenient location for transit at airport.'

'Great breakfast, nice rooms and very kind staff!'

'Fantastic hotel - modern, clean, helpful staff, and the best breakfast I had in a Chinese hotel so far. Loved the diversity of food'

'Prompt check in, large and modern room. Huge bathroom'

'Great location and staff. Hotel is old/run-down. Room on non-smoking floor smelt smokey. Swimming pool was not 5 star hotel worthy: old and looked as if it was a public place '

'Exactly how a 5 star hotel should be. From the room to service staff, everything was impeccable. The concierge are helpful and speaks good English.'

'love the trendy design of the hotel room, except bed abit soft'

'Mooi hotel vlakbij de Lake'