Hôtel près de Billy's Seafood (Bon Secour)

« Front desk needs training with their customer service skills. Claimed they knew nothing and offered no assistance. Room very basic...nowhere near the cost of the room. »

« The staff was excellent considering they had no records of my already paid for reservation. Took extra time getting checked in due to this. Thankfully, they were able to get us another room. Our suite had miscellaneous tiny holes in the bathroom and one behind the door in the bedroom. Kind of strange, but it did not appear to having anything inside of the holes. Shower took a while to warm up on the fourth floor. The couch and chairs were hard as rocks, however the beds were comfortable. For...

« Everything was nice. Very clean and up to date amenities. Front desk staff was very helpful and down to earth. Will definitely recommend! »

« We a small issue that was resolved quickly. I would recommend this hotel to everyone. »

« The pool was smaller than the photos show online, it was also dirty. No one cleaned it at all. Other then that, it was good. »

« Every was clean , staff was very friendly and prompt. »

« Chambre propre et disposant du confort nécessaire. Excellent accueil lors du check in. Petit déjeuner copieux. »

« Très déçu de l'insonorisation un enfant courait au haut de nous et s'était l'enfer , belle piscine et bon déjeuner »

« STAY AWAY! Our room (121) was filthy…dirty bed spread with pet paws stains on it, dirty pillow case, dirty bath mat, dirty lampshades, filthy stained chair, half painted and broken bathroom door, unswept and very dirty floors…and the smell… Unfriendly staff I couldn’t wait to get out of there… »

« Staff was very professional and helpful. Had a nice breakfast. Breakfast area was nice and clean. Pillow cases was pretty worn with yellow ting to them. There was black smudges, looked to be mascara on the top of duvet. Air conditioner worked well. Quiet. »

« Friendly staff all around, well kept property and beautiful view. Great options for family activities all around. Cottage had everything we needed, and then some. »

« Very good continental breakfast and the included happy hour was a nice perk! »

« Confortable calme »

« Television did not work. Next day a two remote control work around was offered no roof change. Carpet had stains. Upholstery tattered. Dishwasher leaked. Freezer needed defrosting. 4 lounge chair for a 4 story hotel at pool. Breakfast poorly serviced, e.g. had to ask for plates and forks, dirty tables. Patio had dirty surfaces and broken bulbs in string lights. Nice facility but poor management. »

« All the above. »

« this is a super nice clean friendly local hotel, superb restaurant, free homecooked breakfast, rooms tiny but super, tv a bit iffy, great front balcony, do not hesitate to stay here , thanks again »

« Superbe hôtel à 2 pas de la plage. Moins cher que les hôtels à proximité un excellent gage de qualité prix. »

« Clean rooms, great showers, beautiful downstairs outdoor seating area »