Hôtel près de Alabama Gulf Coast Zoo (Gulf Shores)

« We had a good time. Our room was clean, but our sheets and covers felt damp both nights. there wasn’t blankets or pillows to keep us warm »

« The rooms was very nice and comfortable. The staff was awesome very professional. The complimentary breakfast was really good and it was a variety of food to choose from. My overall experience was excellent. My family enjoyed the whole experience. »

« There was nobody there to guide us to where we were supposed to go. Fortunately, there was a staff there, it is a plastic surgeons building, that was able to contact somebody with the villa who gave us phone instructions on how to open the door and where actually the room was. They apologize and said the manager is usually on top of things, but apparently at this time there was a glitch. Things happen. Other than no soap in the shower it was a beautiful day and we would stay again. PS I like to...

« The room was clean but small. No dresser and not a lot of space in bathroom for toiletries. Our shower faucet leaked at the wall so the bath mat was soaked every time we showered. Fresh towels were supplied daily. Air conditioner needed repairs. It cooled fine but fan was noisy. Pool was nice but very few towels were put out for guests to use daily, maybe 4 to 5 from what I could tell. An outdoor grill is by the pool. Management should consider putting a couple more in and fixing the pergola...

« Excellent location, walkable to the Wharf. Staff was friendly and the room was huge, I would recommend. »

« The rooms were not clean as well as common areas. They do not clean the rooms but every 2 days not counting the day you check in and when they cleaned our room they didn’t do a good job. I had to go down to the front desk to get more towels and wash clothes also a new bottle of shampoo because ours was empty. When the beds were not made after the second day I complained for the second time and was told that their green policy is that they don’t change the sheets until after 5 days. I had to put...

« Propre impeccable rien à dire »

« Chambre propre et disposant du confort nécessaire. Excellent accueil lors du check in. Petit déjeuner copieux. »

« Great location and friendly staff »

« Hotel was nice clean, staff was welcoming & they allowed us to check in early than the 4:00 time. It is in a great location for shopping, eating ,& water park. I definitely will book here again. »

« STAY AWAY! Our room (121) was filthy…dirty bed spread with pet paws stains on it, dirty pillow case, dirty bath mat, dirty lampshades, filthy stained chair, half painted and broken bathroom door, unswept and very dirty floors…and the smell… Unfriendly staff I couldn’t wait to get out of there… »

« Staff were helpful. Room was a good size. Love that there’s dishes, full size freezer & fridge, the restroom could’ve been a bit cleaner but overall the sty was good. Please be aware the breakfast is not a full breakfast. There’s oatmeal, waffle station, cereal, potato wedges, and items to make a breakfast sandwhich (bagel, round egg, cheese, sausage. »

« Confortable calme »

« When we arrive my room air was not working properly. My room was also full of mold »

« Upon checking in at the front desk it was good.but by the time we get to our room ,we had trouble getting in. The door handle was very loose and still couldn't get into our room. We had to back to front desk to let her know that we had a problem with the room jey and door handle.She suggested to pull in the door harder then tap the key to get in. Well we've tried it a few times and still couldn't get in. Went back down stairs to adk for another room ,she said that she was all booked up .so she...

« Half the umbrellas at the pool didn’t worked. Our room door did not lock. I was not impressed! »

« The hotel was nice but they tacked on a $10 per day parking fee. I have never paid that before. »

« Wonderful bed & breakfast. We always stay here on our way to Gulf Shores. The owners are top notch. Breakfast is the bomb & is included with your stay. And if you are looking for a steak they have one of the best. »