Vind je ideale hotel in Western Massachusetts

'Vriendelijk en behulpzaam personeel. Alles werkend en aanwezig op de kamer. Ontbijt prima ,schoon. Voorzieningen in de buurt aanwezig. Aanrader!'

'Good location near the Academy of Music and Smith College. Everything was nice except for a slight sour smell in the room.'

'Clean room. Arrived late.'

'First rate'

'Heel goed hotel. Management was heel goed. Eerste hotel waar ze het fooi probleem voor de kamermeisjes goed hebben opgelost; er ligt een envelop waar je geld in kan doen voor het kamermeisje op naam dat je kamer heeft schoongemaakt; je geeft het envelopje vervolgens aan de receptie af die er voor zorgt dat het geld bij het betreffende kamermeisje terecht komt. Zeer uitgebreid en goed verzorgd ontbijt. Jammer dat de kamers wat gehorig waren; wij konden het telefoongesprek van de man in de kamer...

'Breakfast was good, good location, friendly staff.'

'It is a pleasure to stay in a place where the proprietors take pride in the property and are genuinely kind and gracious hosts. This is rare.'

'Fantastic amenities, solid continental breakfast, gorgeous outdoor spaces, incredible value. Wish we had time to use the pool and hot tub. Looking for an excuse to return. Top 5 hotel experiences of my life!'

'Great room. Staff was friendly. Very updated, newer construction. No complaints really'

'Older hot has character.'

'We thoroughly enjoyed all aspects of our stay. The Inn was incredibly charming and comfortable. We will definitely be back.'

'The place was fine--I don't demand much of a hotel. It is basically a place to sleep. However, more discerning travelers might have been upset by the fact that the supplemental door lock didn't work, one of the shelves in the closed was broken and the one day out of four that we had maid service, they seemed to only half finish the job. They may be very short of staff.'

'AC didn’t work and told the staff who really did not care'

'Vriendelijke concierge, kamer was ouderwets ingericht en er hing een vreemde geur. Was nochtans proper.'

'.'

'My grampa/mom/dad had to leave their trip a weeks early and because no one told me I had to call within 24 hours I lost thousands of dollars. I will be posting all about it-very disappointed!!'

'Excellent staff. Clean. Beds and towels excellent.'

'We have stayed at the BML numerous times over a span of four years. We originally found the BML through Expedia and have been returning every time we are in the Berkshires. We keep returning for two simple reasons: #1- the pristine condition of the property and our individual room (and we’ve stayed in many different rooms) #2- the value - the cost to stay at the BML is very good considering for excellent condition of the property and its proximity to all that the Berkshires have to offfer'

'Was never able to check in. No staff available'

'Overall a great stay. Staff very accommodating.'