Vind je ideale hotel in West Henrietta

'Overall, our stay at the RIT inn had some positives, but was overshadowed by significant service and billing issues. On the positive side, the swimming pool was clean and enjoyable, and the on-site restaurant was good with a pleasant experience. Unfortunately, the check-in process was extremely frustrating. We booked through Expedia with a deposit already paid for one night and the remaining balance due at arrival. Despite providing our invoice, we were charged for the full stay again at...

'The light in the bathroom was both broken casting only a dark orange light. You could not see to shave or do makeup. Upon turning on the shower spray would be onto the floor owing to the fact that the shower head was not tightly attached to the pipe. We immediately advise the front desk of the light issue and the leak. They advised that no repair could be made until the next day. The next morning the person at the front desk was unaware of our complaint and filed a new complaint on our behalf...

'There was a clogged poop in the toilet when I arrived…sheets were stained…bugs on the wall…stains on the wall…holes filled with toilet paper all over the room. This was the worst hotel/inn I’ve ever seen. Do not stay here. I left almost immediately.'

'The establishment was very clean, what I liked the most was the hallways were bright. Breakfast was really good. Had options. My room was:clean, smelled clean, very spacious for 4 people. Didn't feel cramped. The outside area has stores, restaurants. One negative. My room the shade was broken. So bright! light day and night. I let front desk know. They were nice and said to give a complaint to headquarters. NO one to fix it. BUT otherwise I would stay again.'

'Extremely helpful with all of our needs. Room wa spacious and perfect for 4 people. Complimentary breakfast was outstanding with alot of options.'

'Wonderful property! Staff was extremely kind and even gave us a 'welcome' bag of treats because we were celebrating a graduation. The room was clean, comfortable, convenient. Right off the highway, but quite and peaceful. Amazing breakfast! My daughter couldn't stop eating :)'

'Owner is great. I’m from KY. So across from Dunkin Donuts is a pl'

'Room was great for the price. Bed was comfortable and room was clean. Staff was available as we arrived late and we were able to check in without issue.'

'Quiet comfortable room'

'Muy limpio y comodo'

'No wifi for 2 days and no compensation offered.'

'It had everything we needed'

'Very charming place. Nice owners. Good breakfast. Will visit again.'

'Very helpful staff. Room was clean and well maintained, I will come back when I’m in the area the next timr.'

'Pool was closed. Hot tub was not operational.'

'Breakfast was at an attached restaurant. The Breakfast was not included. The "shower pan" was very shallow so it was very difficult to avoid leaking water on the floor.'

'This was the worst hotel experience I have ever had in my life. We had to wait 4 hour for a room. No one knew what they were doing. And it was disgusting'

'Vriendelijke ontvangst (met informatie en aanbevelingen van restaurants in de buurt) - goed ontbijt en nette kamers - niets op aan te merken'

'Grote kamer, schoon, fijne bedden'