Exterieur

Beoordelingen van Leonardo Hotel Vienna Schönbrunn

3 out of 5
Leonardo Hotel Vienna Schönbrunn
Linke Wienzeile 224, Vienna, Vienna

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 534 van 1008 beoordelingen" "
Gastenscore: 8 - Goed. 383 van 1008 beoordelingen" "
Gastenscore: 6 - Redelijk. 66 van 1008 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 1008 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 1008 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Denny

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Net hotel met uitgebreid lekker ontbijtbuffet. Gelegen nabij metrolijn U4 en U6, Längenfeldgasse, met directe verbinding centrum en Schönbrunn. Voorzijde wel aan drukkere weg. Supermarkt om de hoek. Ook relatief dichtbij station Wien West.
2 nachten verbleven in maart 2024
Reactie van Leonardo Team op 20 mrt 2024
Dear Denny,thank you for your positive review. We are delighted to hear that you enjoyed our extensive breakfast buffet and found our location convenient, with easy access to public transport and local amenities.We hope to have the opportunity to welcome you back to Leonardo Hotel Vienna Schoenbrunn in the future. With warm regards,Milica KrojsGuest Relation Agent

6/10 – Redelijk

Peter Magdalena Joseph

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
Schoonmaken kamer drama Een dag kamer helemaal niet schoongemaakt
4 nachten verbleven in september 2023
Reactie van Leonardo Team op 6 okt 2023
Dear Peter Magdalena Joseph,thank you for taking the time to share your feedback.We take your comments regarding the room service very seriously. We always strive to provide our guests with the best possible comfort and service. Your feedback helps us to further improve our services.We hope to welcome you back to our hotel very soon!Sincerely,Milica KrojsGuest Relation Agent

6/10 – Redelijk

Joery

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Inchecken ging zeer lastig, arrogante houding van de mevrouw. Ze was ook brutaal tegenover ons! ZEER ONVRIENDELIJK!! Verder was ons verblijf relaxt en fijn. Propere kamers, elke dag house keeping.
5 nachten verbleven in september 2023
Reactie van Leonardo Team op 19 sep 2023
Dear Joery,thank you for taking the time to share your feedback. We are glad that you enjoyed your stay, especially our clean rooms. In our hotel also, we strive to offer the best hospitality and welcoming atmosphere to all of our guests. We are very sorry if the receptionist's demeanor did not meet our usual standards. We are always looking for ways to better serve our customers and will certainly look into this matter further. We hope to see you soon in our hotel. Best regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Johnny

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Proper maar douches hebben nieuwe afdichtingen nodig. Zeer luidruchtige straatzijde, niet slapen met open raam
4 nachten verbleven in augustus 2023
Reactie van Star Inn Team op 29 aug 2023
Dear Johnny,thank you for your good review. We are pleased to hear that you enjoyed your stay with us.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Conny

Positief: Netheid, voorzieningen
What I liked was the cleanness of the room, the comfortable beds, the airconditioning and the distance to the underground. What I didn't like was the unfriendly reactions at my arrival when she couldn't find my name in the reservations, the fact that I had not booked breakfast and never a goodmorning or goodevening when I walked in the receptionroom while she was working. What I also would have liked is the option to have your towels changed; I do not need clean towels every day.
6 nachten verbleven in augustus 2023
Reactie van Star Inn Team op 16 aug 2023
Dear Conny,thank you for your good review. We are pleased to hear that you enjoyed our clean rooms and comfortable beds.In our hotel, we strive to offer the best hospitality and welcoming atmosphere to all of our guests. We are very sorry if the receptionist's demeanor did not meet our usual standards; we are always looking for ways to better serve our customers and will certainly look into this matter further. We hope to see you soon in our hotel. Best regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Sinan Enes

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff, nice hotel
1 nacht verbleven in juni 2023
Reactie van Guest Relations Agent op 4 jul 2023
Dear Sinan Enes,thank you very much for your excellent feedback and for taking the time to tell us about your stay. We are very pleased that you enjoyed your stay in our house. Thank you for the positive comments about our helpful employees.We look forward to welcoming you back to our house soon.Best regards,Milica Krojs

10/10 – Uitstekend

Alexander Gerdinand

5 nachten verbleven in juni 2023
Reactie van Star Inn Team op 8 aug 2023
Dear Alexander Gerdinand,thank you very much for your excellent feedback and for taking the time to tell us about your stay. We are very pleased that you enjoyed your stay in our house. We look forward to welcoming you back to our house soon.Best regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Ka Kit

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Near metrostation
3 nachten verbleven in mei 2023
Reactie van Star Inn Team op 23 aug 2023
Dear Ka Kit,thank you for taking the time to share your feedback.We hope to welcome you back to our hotel very soon!Sincerely,Your Star Inn team

2/10 – Ontzettend slecht

Miguel

3 nachten verbleven in mei 2023
Reactie van Star Inn Team op 23 aug 2023
Dear Miguel,thank you for taking the time to share your feedback.We hope to welcome you back to our hotel very soon!Sincerely,Your Star Inn team

8/10 – Goed

Ingmar

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly
2 nachten verbleven in november 2021
Reactie van Antwort vom Hotelmanagement op 21 nov 2021
Dear guest, Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Wien Schönbrunn. We are very pleased that you felt comfortable with us during your stay and of course we would be pleased to pass on your praise to our team. It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback. We look forward to seeing you soon at the Star Inn Hotel Wien Schönbrunn With kind regards Your host team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2019
Reactie van your Star Inn host team op 13 nov 2019
Dear Star Inn Guest, thank you for your nice valuation. The whole team was very happy that we have prepared a nice stay for you. We always strive to offer our guests the best service and your feed back shows us that we are on the right way. We hope you had a nice trip home and keep Vienna and the Star Inn Hotel Wien Schönbrunn, by Comfort in good memory. Sincerely, your Star Inn host team

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ze zijn wat zuinig met de handoeken, bijvoorbeeld geen handoek pm handen te wassen.
3 nachten verbleven in augustus 2019
Reactie van Your star inn host team op 20 aug 2019
Dear Star Inn Guest, thank you very much for your visit and your value to the hotel! It's great to know, that everything was right for you and you had a nice time with us. Remember us for your next trip to Vienna and visit us again, it would be a pleasure to welcome you in our hotel. Your star inn host team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great, clean hotel with modern interior
As the title suggests we had a great stay. The room was clean and modern and the staff was very friendly.
1 nacht verbleven in augustus 2018
Reactie van Natalie Tot op 4 aug 2018
Dear Star Inn Guest, thank you very much for taking the time to describe your impressions regarding your stay at Star Inn Hotel Wien Schönbrunn, by Comfort. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your Star Inn host team

10/10 – Uitstekend

Shua

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prime location being right across the street to the metro and a 15 minute walk to the Schönbrunn Palace and Zoo. Lots of restaurant near the hotel as well. Wonderfully classy hotel with a bar, self service shoppete, breakfast, and a clean and cozy room. I absolutely recommend you to stay here!
3 nachten verbleven in mei 2024

8/10 – Goed

Heike

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Wenn man die Fenster gekippt hat, hlrt man den Straßenlärm
3 nachten verbleven in mei 2024

10/10 – Uitstekend

gerald

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like 🔥🔥
3 nachten verbleven in mei 2024

8/10 – Goed

Jana, Surrey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to a grocery store . property is nice hotel. Clean and easy to find.
3 nachten verbleven in mei 2024
Reactie van Leonardo Team op 23 mei 2024
Dear Jana,Thank you for your good review!We are delighted to hear that you enjoyed the convenient location of our hotel as well as the room to be clean.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Johann

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schön
3 nachten verbleven in mei 2024
Reactie van Leonardo Team op 21 mei 2024
Lieber Johann,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Es freut uns sehr zu hören, dass Sie der Aufenthalt in unserem Haus begeistert hat.Es ist immer unser Ziel, dass unsere Gäste einen angenehmen Aufenthalt bei uns haben und es ist schön zu sehen, dass dieses Ziel bei Ihrem Besuch erreicht wurde.Wir hoffen, Sie bald wieder im Leonardo Hotel Vienna Schoenbrunn begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Samar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Leonardo Team op 21 mei 2024
Dear Samar,Thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Fatima

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and helpful staff. The breakfast was great, with many varieties and lots of good things to choose.
2 nachten verbleven in mei 2024
Reactie van Leonardo Team op 20 mei 2024
Dear Fatima,Thank you for your great review.It is our ultimate goal to provide our guests with a pleasant stay and we are glad that our staff was able to contribute to this.Your positive comments regarding our breakfast are also appreciated. We strive to provide a variety of options to cater to the diverse tastes of our guests. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Carol

2 nachten verbleven in mei 2024
Reactie van Leonardo Team op 21 mei 2024
Dear Carol,Thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Usha

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice location, close to metro which gives easy access to tourist attractions, Vienna central. All of the about 15-20 min by metro. Staff were very friendly, breakfast was good with decent vegetarian options. There’s a supermarket also just outside the hotel. Definitely recommend!
4 nachten verbleven in mei 2024
Reactie van Leonardo Team op 16 mei 2024
Dear Usha,Thank you for your good review!We are pleased that you had an enjoyable stay at Leonardo Hotel Vienna Schoenbrunn. The convenience of our location, close to the metro, is something that our guests truly appreciate, and we are glad that you did too.We are also delighted to hear that our friendly staff, breakfast offerings, and nearby amenities contributed to a positive experience for you. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Vienna.With warm regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Tobias

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Hotel hat eine super Lage direkt an der U-Bahn. Mit der Bahn ist man innerhalb von 15 Minuten mitten im Zentrum! Die Zimmer sind geräumig und sauber. Wir waren sehr zufrieden!
3 nachten verbleven in mei 2024
Reactie van Leonardo Team op 15 mei 2024
Lieber Tobias,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Es freut uns sehr zu hören, dass Sie unsere zentrale Lage und die Sauberkeit unserer Zimmer schätzen. Es ist immer unser Ziel, dass unsere Gäste einen angenehmen Aufenthalt bei uns haben und es ist schön zu sehen, dass dieses Ziel bei Ihrem Besuch erreicht wurde.Wir hoffen, Sie bald wieder im Leonardo Hotel Vienna Schoenbrunn begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

John

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very friendly & helpful. Breakfast buffet excellent. Room quiet, clean,good facilities.
3 nachten verbleven in mei 2024
Reactie van Leonardo Team op 15 mei 2024
Dear John,Thank you for your great review!Your kind words about our staff and facilities are greatly appreciated. It's wonderful to hear that you found our team to be friendly and helpful. We are also elated that you enjoyed our breakfast buffet and found your room quiet and clean. We can assure you that we strive to maintain these high standards to ensure the comfort and satisfaction of our valued guests. Your positive feedback is what motivates us to continue providing the best possible service.We truly enjoyed having you as our guest and we hope to welcome you back on your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Garen

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel, recently renovated. We enjoyed our time there, the front desk staff are very kind. I would recommend that they have somebody working later from housekeeping as any request made after their hours is not fulfilled until the next day.
2 nachten verbleven in mei 2024
Reactie van Leonardo Team op 14 mei 2024
Dear Garen,Your feedback regarding your recent stay at Leonardo Hotel Vienna Schoenbrunn is greatly appreciated. It's delightful to hear that you enjoyed your time with us and found our front desk staff to be accommodating. Your suggestion about extending housekeeping hours is certainly noted. While we cannot promise immediate changes, we always strive to improve and create an ideal experience for our guests. Your comments help us in that pursuit.Looking forward to welcoming you back in the future.Best regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Markus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Leonardo Team op 15 mei 2024
Lieber Markus,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat.. Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Kento

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice!
3 nachten verbleven in mei 2024
Reactie van Leonardo Team op 13 mei 2024
Dear Kento,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Michaela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Netter Aufenthalt in diesem Hotel, nur der Frühstücksraum ist etwas zu klein für die Anzahl der Gäste ( laut, schwierig Platz zu finden)
1 nacht verbleven in mei 2024
Reactie van Leonardo Team op 13 mei 2024
Liebe Michaela,vielen Dank für die positive Bewertung unseres Hotels! Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben. Wir nehmen Ihre Bemerkung bezüglich der Größe des Frühstücksraums zur Kenntnis. Obwohl wir uns bemühen, ausreichend Platz für alle unsere Gäste zu schaffen, verstehen wir, dass es zu Stoßzeiten vorkommen kann, dass der Raum ein wenig überfüllt ist. Ihr Feedback ist für uns sehr wertvoll, da es uns hilft, unsere Dienstleistungen ständig zu verbessern.Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Fevzi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super schönes Hotel sehr zufrieden
4 nachten verbleven in mei 2024
Reactie van Leonardo Team op 13 mei 2024
Liebe Fevzi,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir sind sehr erfreut, dass Sie der Aufenthalt in unserem Haus begeistert hat.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Lloyd

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location, wonderful staff. Would recommend!
10 nachten verbleven in april 2024
Reactie van Leonardo Team op 8 mei 2024
Dear Lloyd,Thank you for your great review!It is our goal to provide our guests with a pleasant atmosphere and we are very glad to hear that our excellent location and helpful staff contributed to your positive experience.Your words strengthen us in our intention and we are grateful that you recommend usWe look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Janet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy buen hotel, cómodo, limpio, buen buffet y el personal muy amable
2 nachten verbleven in mei 2024
Reactie van Leonardo Team op 6 mei 2024
Dear Janet,thank you for the excellent review of our hotel! It fills us with pride to learn that our clean and comfortable rooms, as well as our friendly staff met your expectations and contributed to a great experience. Your positive comments regarding our breakfast are also appreciated. We strive to provide a variety of options to cater to the diverse tastes of our guests. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Christian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Alle gut
1 nacht verbleven in mei 2024
Reactie van Leonardo Team op 3 mei 2024
Lieber Christian,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir sind sehr erfreut, dass Sie der Aufenthalt in unserem Haus begeistert hat.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Milos

Positief: Staat van de accommodatie en faciliteiten
No
2 nachten verbleven in april 2024
Reactie van Leonardo Team op 3 mei 2024
Dear Milos, thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Andreas

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles Top.
2 nachten verbleven in april 2024
Reactie van Leonardo Team op 30 apr 2024
Lieber Andreas,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

8/10 – Goed

Emma

Reisde met familie
Positief: Voorzieningen
Hôtel very well located, about 2min by walk to the subway line who drives you to the center in 10min. The room is more than correct for the price, large and modern! Do not hesitate ! Emma
2 nachten verbleven in april 2024
Reactie van Leonardo Team op 26 apr 2024
Dear Emma,thank you for your good review. We are pleased to hear that you enjoyed your stay, especially the convenient location of our hotel.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Alisha

3 nachten verbleven in april 2024
Reactie van Leonardo Team op 15 mei 2024
Dear Alisha,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Me

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Leonardo Team op 23 apr 2024
Dear Me,thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Philip

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good hotel for the price. Proximity to the Ubahn station gave good access to the city and to Schonbrunn. Ok breakfast for the price but I wish they would offer real orange juice rather than squash. Nice to have a fridge, bottle of water and a coffee machine. I had to ask for more pods but these were provided. I had an issue with the door lock and this was attended to very promptly. Useful Spar supermarket next door but closes at 8 and not open on Sunday. A reasonable choice if you can get it at a good price. Only two stops on U6 from Westbahnhof. Need to change to get to Hauptbahnhof. Direct train from Mitte if arriving at the airport. Limited options for food nearby but I got the 72 hour travel ticket and it was easy enough to reach other options.
4 nachten verbleven in april 2024
Reactie van Leonardo Team op 23 apr 2024
Dear Philip,your detailed review is greatly appreciated. We are pleased to know that you found our hotel to be a good value choice with its convenient location and amenities. Our team always strives to provide a comfortable stay and we're glad to hear that your issue with the door lock was promptly attended to. Your comments regarding breakfast have been noted. We constantly aim to enhance our guests' experiences and your feedback is invaluable in this regard.We hope you enjoyed exploring the city and found the nearby transport links useful. It's our goal to offer a base from which our guests can easily explore all that Vienna has to offer.We look forward to welcoming you back to Leonardo Hotel Vienna Schoenbrunn in the future.Sincerely,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Veronica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Leonardo Team op 23 apr 2024
Dear Veronica,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Shunichi

Positief: Personeel en service, staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van Leonardo Team op 23 apr 2024
Dear Shunichi,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Manuela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kühlschrank hat nicht funktioniert.
4 nachten verbleven in april 2024
Reactie van Leonardo Team op 22 apr 2024
Liebe Manuela,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat Es tut uns sehr leid, dass der Kühlschrank während Ihres Aufenthaltes nicht funktioniert hat und wir bedauern alle Unannehmlichkeiten, die Ihnen dadurch entstanden sind.Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Tarana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a wonderful stay. The hotel was right near the underground station and it was easy to get around. The staff were amazingly helpful with everything
3 nachten verbleven in april 2024
Reactie van Leonardo Team op 23 mei 2024
Dear Tarana,Thank you for your great review!It is our goal to provide our guests with a pleasant atmosphere and we are very pleased to hear that our excellent location and helpful staff contributed to your positive experience.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Angel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo bien
3 nachten verbleven in april 2024
Reactie van Leonardo Team op 8 apr 2024
Dear Angel,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Yesilyayla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ich habe 2 Nächte verbracht war schon alles in Ordnung
2 nachten verbleven in maart 2024
Reactie van Leonardo Team op 3 apr 2024
Lieber Yesilyayla,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Mari

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super easy to get into city centre through the train station right across the street. Very clean, breakfast was good. Was an easy stay!
1 nacht verbleven in maart 2024
Reactie van Leonardo Team op 2 apr 2024
Dear Mari,thank you for the excellent review of our hotel! We are delighted to hear that you enjoyed the convenient location of our hotel as well as the room to be clean. Your positive comments regarding our breakfast are also appreciated. We strive to provide a variety of options to cater to the diverse tastes of our guests. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Brian

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good place to stay.
2 nachten verbleven in maart 2024
Reactie van Leonardo Team op 2 apr 2024
Dear Brian,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Polona

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We could check-in already in the morning, this was amazing gesture that we really appreciate.
3 nachten verbleven in maart 2024
Reactie van Leonardo Team op 2 apr 2024
Dear Polona,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We are also particularly pleased that we were able to check you in earlier.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Lourdes, Oslo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bra
3 nachten verbleven in maart 2024
Reactie van Leonardo Team op 2 apr 2024
Dear Lourdes,thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Gerald, High Bentham

Positief: Netheid
7 nachten verbleven in maart 2024
Reactie van Leonardo Team op 29 mrt 2024
Dear Gerald,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Melanie

1 nacht verbleven in maart 2024
Reactie van Leonardo Team op 11 apr 2024
Liebe Melanie,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent