Vakantie en citytrip naar Sherwood Island State Park

This was by far one of the worst hotel experiences I have ever had. I booked an extended stay at Stamford Suites through Orbitz and arrived to find accommodations that were filthy, deteriorating, and nothing like the advertised photos. The suite had visible mold-like growth in the bathroom, rusted fixtures, damaged cabinetry, poorly maintained surfaces, and a leaking window that left standing water on the floor. These were not minor cosmetic issues but serious sanitation and potential health hazards. After just one night, I developed numerous bites across my back, which I suspect were from bedbugs. I had to purchase medication and supplies to treat the irritation. I immediately contacted Orbitz and the property, documented the conditions with photographs, and requested assistance. Instead of meaningful intervention, I encountered delays, poor communication, and little accountability. I was forced to stay one night because I had nowhere else to go. Although Orbitz eventually issued a partial refund, I was still charged an inflated first-night rate, and my Orbitz rewards were not restored. Worst of all, I was in town following a tragic death in my family, helping prepare for a funeral. Instead of having a safe place to rest, I spent precious time dealing with unsanitary conditions, health concerns, customer service disputes, and finding alternative accommodations. I have photographic evidence of everything. The lack of cleanliness, compassion, and accountability was insane

No complaints great location and clean

Great property for what we needed. As a family of 4 we like room to spread out and have some privacy and this gave us that. Very clean and nice amenities on-site. Fun location too with great eateries within walking distance.

Exceptional communication. Great common area amenities. Room was good, beds were comfortable. Close to Target, Dunkin etc. First time check-in and parking needs to be simplified. E.g. picking up fobs from the front desk during check-in would make the experience even better. Overall excellent!

While we normally love Delamar properties, Westport is not up to the standards of the other Delamars. This was our second stay in Westport and it was particularly disappointing. It was very evident that, despite it being a new hotel, soundproofing is non-existent here. From the time we arrived in our room, there were running footsteps above us that were so loud it actually rattled the mirror in the bathroom. And this went on until the middle of the night. We found out the next day that there was a 17-year-old’s birthday party being hosted in the room above us. The second major flaw with this hotel is the parking. The parking lot is woefully inadequate for the number of guests on the weekend, which means that you must valet park. But even getting to the valet is difficult, as you have to wind your way through the parking lot past all the double-parked cars. It’s a nightmare, and completely inconvenient when you have to come and go several times throughout the day, as we had. This hotel might be fine mid-week, but if you want a nice relaxing weekend stay, don’t pick the Delamar Westport.