Familiehotels in Punta Sam

'Older resort but absolutely beautiful, incredibly well maintained, staff was incredibly polite and profession'

'Pros: pools are nice, bartenders give good service, rooms are large and clean, easy for kids to eat whenever they want. The beach is actually very nice with cabanas for shade and good service from The bartenders. Long and difficult check in, food is not great at all, drinks never taste that good. Long waits for eating dinner bc you can’t make a reservation so be prepared to show up early and wait for very mediocre food. '

'Definitely family friendly and has many things to do. Staff were ready when needed and overall and enjoyable experience '

'We really had a great time superb foods services, top notch room food service , amenities are really good, roomy and cozy rooms , wish we could stay longer we will definitely will be back since we become a club member now. We will miss this Hotel so much thank you for making our Spring break a memorable one for our family 😊❤️'

'staff was verry nice '

'Traveling with kids 9 and 11- resort is lacking in organized activities for kids their age. Food is average, hard to get dinner reservations even though we were Enclave. Overall, resort was ok. We will not return here when we visit Cancun again.'

'Staff is perfect, service is great! Properly amazing. Amenities - more restaurants would be better. Otherwise, is perfect for couples and quiet relaxing stay. '

'Nunca habían toallas para secarse. Tenías que caminar mojado por todo el hotel hasta tu cuarto. Para los restaurantes, la lista de espera era de dos horas. La comida y cena del buffet no cumplieron nuestras expectativas. El baño se inundó dos veces y tardaron en ir a destaparlo y secarlo. Todo se veía viejo y sucio. '