Terrein van de accommodatie

Beoordelingen van Tropical Ponce Home: Private Pool & Outdoor Oasis!


Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 4 van 9 beoordelingen" "
Gastenscore: 8 - Goed. 2 van 9 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 9 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 9 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 9 beoordelingen" "

6,0/10

Netheid

8,0/10

Personeel en service

8,0/10

Voorzieningen

4,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Michelle S.

Positief: Netheid
Ponce
Last house at the top of the hill ! Great view. the layout of the house was different from anywhere we have stayed but it really grew on all of us. We enjoyed the pool and outside dining.
5 nachten verbleven in april 2022

4/10 – Matig

Jose M.

Negatief: Netheid
Great Location
The location, the view was awesome, but the property need better cleaning; checks sheets, towels, utensils and kitchen cleanliness. You should do a restoration and better maintenance of the surroundings ... including patio and pond. If you make those details it is the perfect place to return.
4 nachten verbleven in november 2020
Reactie van VrboOwner op 17 dec 2020
Hi Jose, thanks for your review. This homeowner has asked us to pass along the following response: "We're so sorry you had a less than stellar experience, and we appreciate your letting us know. With COVID 19, we have not been able to oversee the house and do the ongoing work that we usually do. However, we have purchased new sheets for all the beds, hired someone to pressure wash the patio, and will look into the other issues and address those as well."

10/10 – Uitstekend

Wai-Li Q.

Positief: Netheid
Buena
El lugar tiene una vista hermosa, es cálido y tranquilo, cuartos grandes y cocina frente a la piscina.... de noche uno que otro insecto pero es normal por la localización. Fredi es bien amable y te guía hasta el lugar.... Check out es flexible y uno muy cómodo.

6/10 – Redelijk

Geverifieerde reiziger

Property need some improvement 😏, cabinets falling a part in the house, noise
Over all the only impressive element of this property is Fredie , the maintenance person. He is ready to lend you a hand for anything you need not matter the time, location is in need of many improvements ,cabinets falling apart in the house,closets are very old and need new AC in house. Kitchen is full of mosquitoes every morning and dogs out fit all night, terrible.
Reactie van VrboOwner op 2 apr 2020
While we're glad to hear you enjoyed some aspects of this property, we're sorry that you didn't fully enjoy your stay. Hurricane Maria caused some damage to the property, but the homeowner would like to communicate they are working diligently to make repairs. They were unaware of any broken cabinets and problems with the A/C, but they will have these inspected by Fredi and repaired if necessary. Mosquitos are a part of life in the tropics, but the owner will be taking measures to try and mitigate this for future guests. While dogs in the neighborhood are outside of the owner's control, we apologize if they negatively impacted your trip. Thank you for making us aware of these concerns, and we're confident that this home will continue to host many satisfied guests! Best, the Evolve Team

4/10 – Matig

Christopher, New Hampshire

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
What you see in the pictures of the outdoor area of this house is beyond perfect. The house itself is anothe matter. The property is crumbling, smelly and over run with rodents and lizards. We found mouse droppings under our pillows. All the of the furniture was covered in lizzard poop. Anytime we went into the kitchen we had to fight an army of ants and had to wipe lizzard poop off the counter or the dish drainer. It was so bad we had to put food items in the microwave to protect them. There were many places in the outdoor area that was crumbling and falling apart. There were even sections of the yard that was roped off as unsafe. The property manager was a jewel. Even with a language barrier he was more than accommodating. When called he would show up in 10 minutes. It is a shame that a lovely property has been allowed to fall into disrepair.
2 nachten verbleven in november 2018

10/10 – Uitstekend

kelly s.

Beautiful and relaxing
We stayed 4nights everything was wonderful
4 nachten verbleven in september 2018

8/10 – Goed

elizabeth p.

Good but not great
The service was great from the reservation through checkout The house and views beautiful If I would make a suggestion it would be to add ceiling fans Location is not as nice as it is located next to abandoned hotel with vagrants
2 nachten verbleven in april 2018