Hôtel près de Pleasure Point Marina (Big Bear Lake)

« Même pas à la hauteur d’un Motel, pour le prix exigé! Le lit était très inconfortable, la chambre ne dispose pas de TV, ils mettent du café à disposition, celui ci était déjà ouvert et aucun gobelet pour le faire coulé. Impossible de joindre la réception au téléphone le matin.Le jacuzzi n’est pas en service l’hiver.Le canapé était recouvert de taches… bref je vous déconseille fortement! De plus il on commencé à déneiger à 8h15… on a donc du patienter avant de pouvoir quitter ce lieux. »

« I booked a stay just for 1 night and confirmed everything. Got the receipt, cabin number, door code. Etc, early the day of the check in. Drove up there to find out that they double booked our stay and could not accommodate us. We drove 2 hours with 2 babies with us to find out that we can’t stay to a cabin that we wanted. I still appreciated the offers of atleast getting us alternative stay to their property or other properties, but it’s just really inconvenient and waste of time not having what...

« In general, we really enjoyed our stay and would stay again. The trip was in the beginning of April so really it was between seasons. The staff was very friendly and attentive. There were issues of noise after hours. However, they were responsive to the noise complaints. The cabin (Cabin 7) was clean and comfortable. The toilet did have a small leak but not bad enough to ruin the stay. The pans may need to be replaced. The skillet in the kitchen had a small bulge on the bottom which created a...

« Clean room »

« Bien situé et agréable séjour »

« La chambre était incroyable Fausse cheminée qui faisait son effet Literie incroyable, la meilleure de notre séjour (et je pense la meilleure que j’ai testé dans toute ma vie lol) Salle de bain fonctionnelle Une vue à couper de la souffle On recommande +++ »

« hotel bien situé au coeur de big bear a cote de la rue pietonne »

« Great location! Very clean room! Great staff. »

« Chambre super propre, vue incroyable ... un tres bon souvenir. »

« Same-day booking with same-day check-in. When we arrived, there was no office or property manager on site. We had to call to check in, which was easy enough, but their advertised 24-hour service was not accurate. There were no clean towels provided, so we couldn’t shower the first night. I didn’t get towels until the next day after driving to another property they manage to find someone in person. The WiFi password was also not provided, and no one answered calls or messages for hours. There...

« Great location ! »

« Rafraichir les chambres »

« Hôtel très bien situé. Excellent accueil du personnel. Le petit plus : les jeux dans le hall d'accueil, surtout le basket »

« The property was clean and the staff are super healthy in finding your room numbers and passwords. Theres no mini fridge or microwave but honestly there’s everything you would need for a stay for a day or two. »

« Nice clean setup. location is great. »

« All expectations were met. Very Happy with our stay. »

« Decent cabin . Carpets need cleaning so dusty. Stay out of the closets. »