6/10 – Redelijk
Lenora
6 mei 2024
Positief: Personeel en service
Negatief: Voorzieningen
Positives
The lobby area is beautiful, rooms are a decent size with a huge comfy bed.
The hotel grounds are lovely & tropical.
The swimming pool is a good size, clean and was never too busy during my stay.
The beach is nice but it’s not like the images you see online.
The hotel staff are nice & approachable, especially the ladies at the front desk.
Good variety of breakfast options.
Frequent free shuttle service to Cape Kantary (sister hotel) & its nearby amenities/ restaurants.
Negatives
It’s not a 5-star luxury resort (perhaps it was when it first opened).
The rooms (& bathrooms) are dated.
The rooms are somewhat clean/ could be cleaner.
Unwanted room guests; on two consecutive days I had a gecko/ lizard lurking in the fridge cupboard.
Hats off to housekeeping who managed to find and catch the gecko/ lizard on both occasions.
I understand that it’s a tropical destination, (& it’s not my first time in a tropical location), but it’s not great that this happened twice within my first 4 nights at Cape Panwa Hotel.
I reached out to Cape Panwa Hotel more formally on the above but I haven’t received a response (and I since checked out).
Unable to accommodate an earlier check-in (I wasn’t the only guest to experience this).
Activities lack authenticity; e.g batik painting.
What guests actually do is ‘colour in’ a pre-batik drawn design using the paints provided. That’s all there was to it.
Lenora
8 nachten verbleven in april 2024