Blokhutten in Pepinster

'The staff was phenomenal. When our room wasn’t ready (we were early) the staff allowed us to drink our own wine in their lobby while we waited. They even opened it for us and brought us glasses. The hotel is luxury mixed with a phenomenal location. Their hotel parking is very reasonable and the access to the spa is very accommodating to those staying in their hotel.'

'The building itself is amazing, and the spa facilities are absolutely top-tier. However, the restaurant service falls short of a 5-star standard, despite the 5-star pricing. Service was incredibly slow, and we faced a language barrier as not all staff spoke English. For example, our pre-lunch cocktails were served with absolutely nothing on the side; when we asked for nuts, we were told they had none. We also had to explicitly ask for basic items like napkins. To top it off, the wine pours by...

'First of all it was not mentioned anywhere that it will be shared bathroom, even with shared bathroom I was ok but first time in my life I saw one bathroom accessible from two rooms, we had the key to lock our door from inside and outside but other room didn’t, so there was a risk of other occupants entering when we using it unless requested beforehand. Also it was very warm weather and there was no fan in the room, so first night was horrible and next day a fan was provided but that worked only...

'Goed verblijf gehad, eenvoudig hotel, lekker ontbijt en heel vriendelijk en gastvrij personeel. Een klein nadeel is dat werd geadviseerd het raam niet open te doen vanwege de insecten en ik slaap graag met frisse lucht.'