Paleizen in Norfolk

'The staff to serve breakfast on Sunday morning did not show up, so there was no breakfast served that morning and no coffee either. On my last nite staying, it was Sunday nite and the elevator was making some kind of really lous clanging noise when it moved and could be heard all nite long and very annoying to myself and im sure guest as well'

'The breakfast and breakfast attendants were nice.'

'Staf was very friendly, but the hotel is a bit past it’s prime'

'Near the beach, friendly staff. Problems were solved (sometimes after a reminder). Quality of the breakfast was good. Room was definitely dated. Although clean not in depth. Closer doors were very tired, safe was unresponsive (solved), roaches in the kitchenette (solved), bathroom door stuck and scraped. Staff at the front desk very friendly.'

's'

'very nice and spacious'

'Always like coming home! Great comfy room! I sleep better here than anywhere!'

'Room was clean however I was given a room with a broken stove and microwave. I booked from Friday to Monday and had my family. It was a huge inconvenience as I booked this hotel for the kitchen they had to avoid spending so much on outside food during my trip. We weren’t able to be accommodated and moved to another room until Sunday afternoon. They did refund me for the first two nights so I was appreciative for that. Just wish I had a room that worked throughout my entire stay. Otherwise...

'The room was nice, clean, and cozy! Breakfast could have been a little better but overall it was okay. Didnt realize they didnt have a pool untiol afterwards. But overall would definitely stay again'

'Staff wasn't help to bring baggage to the room They let a female loaded baggage in the cart and pushed it. Staff need more training and stop being lazy.'

'Staff was wonderful!!! '