Luxe beddengoed, donsdekens, pillowtop-bedden, een kluis op de kamer

Beoordelingen van Sheraton New Orleans Hotel

4 out of 5
Sheraton New Orleans Hotel
500 Canal St, New Orleans, LA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 545 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 232 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 95 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 69 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 63 van 1004 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Mekhala

Reisde met een groep
Positief: Personeel en service, voorzieningen
It was great facing the busiest street but the shower was really weird anyone over 5’10 might be uncomfortable as I could almost touch the ceiling lol. No mini fridge but you can rent one for$50
4 nachten verbleven in april 2024
Reactie van General Manager op 24 mei 2024
Dear Mekhala, Thank you for choosing Sheraton New Orleans Hotel and for the nice rating. We hope you had a pleasant visit overall. However, we are sorry for the inconvenience you had with regard to the shower and will share your concerns appropriately. We have also taken note of your additional feedback. We hope you will come back to see us soon!Jim CookGeneral Manager

10/10 – Uitstekend

Mildred

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
2 nachten verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Dear Mildred, Thank you for choosing Sheraton New Orleans Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Jim Cook,General Manager

10/10 – Uitstekend

Demara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel was very nice and the walking distance was pretty idea. You are literally in the middle of everything. of
2 nachten verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Dear Demara, Thank you for your review with regard to your stay at the Sheraton New Orleans Hotel. It is delightful to know you loved our beautiful property and that our location was ideal for your travel plans. It was a pleasure hosting your visit, and we hope to see you again soon. Jim Cook,General Manager

4/10 – Matig

Rebecca

Reisde met partner
Positief: Personeel en service
4 nachten verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Dear Rebecca, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Jim Cook,General Manager

8/10 – Goed

Chalice

Positief: Netheid
4 nachten verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Chalice, We are happy you chose the Sheraton New Orleans Hotel for your recent visit to New Orleans. It was a pleasure having you as our guest, and we hope you will stay with us again the next time your travel brings you to our area.Jim CookGeneral Manager

10/10 – Uitstekend

Joshua

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only thing is no good at all is the parking . That building is really bad for parking and you have to pay a lot of money for that.
3 nachten verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Dear Joshua, Thank you for sharing your review of Sheraton New Orleans Hotel. We are glad to know you had an overall pleasant stay with us; however, we are sorry for the parking concerns you had. On your next visit, please know we will do our best to help you with this situation. We are grateful for your feedback as we are always looking for ways to improve our guest experience. We hope to see you again whenever your travels bring you our way. Jim Cook,General Manager

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Relaxing
2 nachten verbleven in mei 2024
Reactie van General Manager op 18 mei 2024
Dear John, Thank you for choosing Sheraton New Orleans Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Jim Cook,General Manager

10/10 – Uitstekend

Annah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great 4 night stay at the Sheraton! I’m pretty picky when it comes to hotels & I have no complaints. It was within walking distance of Bourbon Street which we spent just about every night on. Lots of great cafes near by. The staff were great & informative about suggestions around the area. The hotel was clean & we loved the location! Would definitely stay again!!
4 nachten verbleven in mei 2024
Reactie van General Manager op 16 mei 2024
Dear Annah, On behalf of our staff, thank you for the excellent review. We are pleased to know how much you loved our fantastic location, our proximity to the Canal Streetcar Line provides our guests with a great way to see the city. You can jump on and head to the City Park, one of the nation's oldest urban parks, or the New Orleans Museum of Art, which boasts an impressive collection of almost 40,000 objects! It is also nice to read you liked our well-maintained property and the thoughtful service provided by our associates. All of us at the Sheraton New Orleans Hotel look forward to your next visit.Jim Cook,General Manager

10/10 – Uitstekend

Tamika

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We love this Hotel!
3 nachten verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Dear Tamika, Thank you for choosing the Sheraton New Orleans Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we appreciate you mentioning our accomplishments. It was a pleasure hosting you, and we look forward to doing so again soon. Jim Cook,General Manager

6/10 – Redelijk

Sabalich

Positief: Netheid, personeel en service en voorzieningen
Good Location but the rooms need some renovation it is showing age and the showers look old and dirty
2 nachten verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Sabalich, Thank you for taking the time to evaluate our hotel. While we are happy to know you liked our convenient location, we deeply regret you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization of our hotel. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Jim CookGeneral Manager

10/10 – Uitstekend

Jake

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome, near everything you will need
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Jake, Thank you for the wonderful review of your recent stay at the Sheraton New Orleans Hotel. We are pleased you found our convenient location perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Jim CookGeneral Manager

10/10 – Uitstekend

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van General Manager op 11 mei 2024
Dear George, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Sheraton New Orleans Hotel; we hope to see you again soon. Jim CookGeneral Manager

8/10 – Goed

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in mei 2024
Reactie van General Manager op 9 mei 2024
Dear Michelle, Thank you for rating your stay at Sheraton New Orleans Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Jim CookGeneral Manager

10/10 – Uitstekend

Steven

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right in the heart of business district. Close to the convention center and bourbon st
5 nachten verbleven in mei 2024
Reactie van General Manager op 8 mei 2024
Dear Steven, Thank you for choosing the Sheraton New Orleans Hotel during your visit to our one-of-a-kind city! We are thrilled to read that our perfect location in the heart of downtown, within walking distance of Bourbon Street and easy access to the Ernest N. Morial Convention Center was perfect for your needs. We appreciate you sharing how much you enjoyed your stay, and we hope to see you again soon. Jim Cook, General Manager

8/10 – Goed

Richard

9 nachten verbleven in april 2024

4/10 – Matig

Luke

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Thin walls very average rooms and amenities quality location for French quarter. Decent spot not great value.
4 nachten verbleven in mei 2024
Reactie van General Manager op 7 mei 2024
Dear Luke, Thank you for sharing your feedback with us following your recent visit. We extend our sincerest apologies for the disappointment you encountered with your room as well as with the lack of in-room amenities. We are also sorry for any noise concerns you encountered while here. We regret the inconvenience this caused and will share your comments appropriately as we are always looking for ways to improve. Your feedback is valuable in our efforts to enhance our accommodations. Thank you again for the constructive review; we hope you will revisit whenever you return to the area. Jim Cook, General Manager

10/10 – Uitstekend

Jackie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk clerk was exceptionable.
2 nachten verbleven in april 2024
Reactie van General Manager op 7 mei 2024
Dear Jackie, Thank you for choosing the Sheraton New Orleans Hotel and for sharing your experience. We are glad that your stay with us was enjoyable and that you liked the service you received from one of our front desk associates. We will certainly share your compliment with the appropriate individual. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Jim Cook, General Manager

10/10 – Uitstekend

Maria

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfy beds, and nice size rooms
1 nacht verbleven in mei 2024
Reactie van General Manager op 2 mei 2024
Dear Maria, We are so pleased to read how happy you were with our spacious accommodations and relaxing beds. Providing an exceptional stay to every guest is what we strive for every day. Thank you for reviewing your time at the Sheraton New Orleans Hotel, and we hope to welcome you back soon for another enjoyable visit.Jim CookGeneral Manager

10/10 – Uitstekend

Jim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked location. Service has dropped off a bit in lounge
2 nachten verbleven in maart 2024
Reactie van General Manager op 1 mei 2024
Dear Jim, Thank you for choosing the Sheraton New Orleans Hotel and for letting us know how much you enjoyed our central location. However, we are sorry for any service issues that you had in our lounge. We want your experience to be perfect and we will share your feedback appropriately with our team. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Jim CookGeneral Manager

8/10 – Goed

Robin, CBS

6 nachten verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Robin, Thank you for choosing the Sheraton New Orleans Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Jim CookGeneral Manager

10/10 – Uitstekend

Warren

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. Prime spot. Terrific staff
3 nachten verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Hey Warren, Thank you for the generous rating of the Sheraton New Orleans Hotel. We are delighted you could immerse yourself in the excitement of New Orleans at our excellent downtown location. It is great to hear how much you enjoyed our fantastic property and exceptional hospitality We hope you will come back to see us soon!Jim CookGeneral Manager

10/10 – Uitstekend

David, Waldorf

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always stay here when in town for jazz fest. It’s the event hotel so you get what’s associated therewith. Dining options within join a few blocks are abundant. The high end mall is a few blocks away. And the gym is nice, although three of the machines were broken. Overall, all good.
4 nachten verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Dear David, On behalf of our entire staff, thank you for the excellent review! We are pleased to know how much you loved our convenient location and excellent amenities. We regret any inconvenience faced in our gym and we will take the necessary actions. All of us at the Sheraton New Orleans Hotel look forward to having you visit with us again.Jim CookGeneral Manager

8/10 – Goed

John

2 nachten verbleven in april 2024
Reactie van General Manager op 20 mei 2024
Dear John, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Sheraton New Orleans Hotel.Jim Cook,General Manager

8/10 – Goed

Flo

Reisde met een groep
Positief: Personeel en service
Very conveniently located.
2 nachten verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Dear Flo, On behalf of our staff, thank you for the excellent review. We are pleased to know how much you loved our fantastic location, our proximity to the Canal Streetcar Line provides our guests with a great way to see the city. You can jump on and head to the City Park, one of the nation's oldest urban parks, or the New Orleans Museum of Art, which boasts an impressive collection of almost 40,000 objects! All of us at Sheraton New Orleans Hotel look forward to your next visit.Jim CookGeneral Manager

4/10 – Matig

elizabeth

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
someone else's dirty linen was on the chair when we came in- the room was only cleaned 2x during a 5 day stay & when we asked house service ,we were told to go down to the front desk to request it- our account was made out incorrectly & front desk staff was unecessarily defensive when we asked for help & clarity - I was bitten by an ant on the 29th floor- worst hotel experience in years
1 nacht verbleven in april 2024
Reactie van General Manager op 28 apr 2024
Dear Elizabeth, Thank you for choosing us. We understand that you were disappointed with your stay at our hotel, and we would like to take this opportunity to apologize for any inconvenience caused. As a team, we are committed to providing our guests with the best possible experience, and it is clear that we fell short on this occasion. We want to assure you that we are taking the necessary steps to address the issues you raised, and we appreciate your candid feedback which will help us improve the experience for future guests. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.Jim CookGeneral Manager

10/10 – Uitstekend

Kathleen

3 nachten verbleven in april 2024
Reactie van General Manager op 12 mei 2024
Dear Kathleen, Thank you so much for the perfect rating of your time at Sheraton New Orleans Hotel. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Jim Cook,General Manager

10/10 – Uitstekend

Kimberly E

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Kimberly, We are thrilled you had an excellent stay at Sheraton New Orleans Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Jim CookGeneral Manager

10/10 – Uitstekend

Jarale

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place and time
2 nachten verbleven in april 2024

10/10 – Uitstekend

Armand

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walking distance to French quarter and amazing city views for the room. Top quality hotel as you’d expect. Just be sure to double check parking valet because Expedia doesn’t explain it properly when covering valet parking. We still owed some money for it as a result
1 nacht verbleven in april 2024
Reactie van General Manager op 19 apr 2024
Dear Armand, On behalf of our staff, thank you for the excellent review. We are pleased to know how much you loved our fantastic location, our proximity to the Canal Streetcar Line provides our guests with a great way to see the city. However, we regret any issues that you faced with our valet service. All of us at Sheraton New Orleans Hotel look forward to your next visit.Jim CookGeneral Manager

4/10 – Matig

Janice Rae, Chicago

4 nachten verbleven in april 2024
Reactie van General Manager op 6 mei 2024
Dear Ms. Rae, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Jim CookGeneral Manager

10/10 – Uitstekend

Rachel Ann Ferguson and Gordon, DUVALL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van General Manager op 17 apr 2024
Dear Valued Guest, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Sheraton New Orleans Hotel, and we look forward to welcoming you back soon.Jim CookGeneral Manager

10/10 – Uitstekend

Tammy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very helpful and kind..
2 nachten verbleven in april 2024
Reactie van General Manager op 9 apr 2024
Dear Tammy, It was a pleasure to read your fantastic review about the Sheraton New Orleans Hotel. We strive to provide every guest with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice every time you visit New Orleans.Jim CookGeneral Manager

10/10 – Uitstekend

Ashley

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay was amazing at the Sheraton and would recommend this brand of hotels to all my family and friends.
3 nachten verbleven in maart 2024
Reactie van General Manager op 8 apr 2024
Dear Ashley, It is great to read about your stay at the Sheraton New Orleans Hotel. We work hard to ensure every guest has a comfortable and enjoyable experience, and it will be a pleasure to share your flattering compliments with our team. Thank you for leaving your comments, and we look forward to hosting you again. On your next visit, be sure to take a walk towards the Mississippi River to enjoy all that the Audubon Aquarium of the Americas has to offer!Jim CookGeneral Manager

6/10 – Redelijk

MAURICE

Negatief: Staat van de accommodatie en faciliteiten
My room wasn’t cleaned properly. There was dust everywhere. And there was hair in the bathroom sink.
1 nacht verbleven in april 2024
Reactie van General Manager op 6 apr 2024
Dear Maurice, Thanks for reviewing our hotel. Fresh, clean, and comfortable accommodations are essential for every guest; therefore, we apologize for the oversight in your room. This has been addressed with our team, and we hope you will give us another chance to provide you with a better stay.Jim CookGeneral Manager

10/10 – Uitstekend

TAMMY

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
For $300/night, room amenties could be much better. Very small ice bucket, no bags for trash cans, unremarkable shower, very few and limited vending machines, very small counter space in bathroom and have to pay additional for WIFI. On the good side, best elevator sytem ever and location.
1 nacht verbleven in maart 2024
Reactie van General Manager op 31 mrt 2024
Dear Tammy, Thank you for choosing the Sheraton New Orleans Hotel and for your positive rating. While we are glad your overall stay was pleasant, we regret not meeting your expectations. We are extremely sorry for the inconvenience you had with your room, and we will share your feedback with the appropriate departments. We also regret your disappointment with the internet fee. These fees are listed on our website, and we will address them appropriately. We hope to have another chance to accommodate you in the future. We also encourage our guests to participate in our reward program to enjoy exclusive perks which include member-only rates and free internet. Signing up is free and simple, and this will allow you to begin earning points and taking advantage of these many benefits, including free Wi-Fi.Jim CookGeneral Manager

6/10 – Redelijk

Joseph

Zakenreiziger, Reisde met familie
Location is convenient. AC and heat did not work properly in room. Room service is terrible they just throw food at you when you open the door. No silverware, napkins or tray! On top of that, they charge $5.00 for delivery! Only stayed there because conference was there
3 nachten verbleven in maart 2024
Reactie van General Manager op 26 mrt 2024
Dear Joseph, Thank you for the great comments about our location. However, we are sorry your stay was interrupted by maintenance issues with your room. We have taken this up with our team, and we appreciate you letting us know. We also apologize for not meeting your expectations with our room service. Your feedback will be used to improve our services, and we appreciate your patience. It was a pleasure having you, and we do hope you will revisit soon for a more flawless experience.Jim CookGeneral Manager

10/10 – Uitstekend

Breanna

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff and walking distance to nice shops and restaurants
3 nachten verbleven in maart 2024
Reactie van General Manager op 20 mrt 2024
Dear Breanna, Thank you for choosing the Sheraton New Orleans Hotel and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Jim CookGeneral Manager

10/10 – Uitstekend

Marissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I’ll be back again
1 nacht verbleven in maart 2024
Reactie van General Manager op 20 mrt 2024
Dear Marissa, Thank you for choosing Sheraton New Orleans Hotel and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It is always a joy to see our guests are excited about returning; we look forward to it!Jim CookGeneral Manager

10/10 – Uitstekend

Michael

2 nachten verbleven in maart 2024
Reactie van General Manager op 8 apr 2024
Dear Michael, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Sheraton New Orleans Hotel; we hope to see you again soon.Jim CookGeneral Manager

10/10 – Uitstekend

Laleashia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No issues quick check in and out the minis this time was the wait with valet but it was understandable to leave on a busy Sunday morning
2 nachten verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Dear Laleashia, Thank you for choosing the Sheraton New Orleans Hotel and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Jim CookGeneral Manager

10/10 – Uitstekend

Kenny

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only thing that was missing was the hot water didn’t last long
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Dear Kenny, Thank you for choosing Sheraton New Orleans Hotel and sharing your experience. We are pleased you enjoyed your stay overall; however, we deeply regret not meeting some of your expectations. We have shared your comments with the appropriate individuals. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Jim CookGeneral Manager

10/10 – Uitstekend

Charlita Carter

3 nachten verbleven in maart 2024
Reactie van General Manager op 7 apr 2024
Dear Charlita, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Sheraton New Orleans Hotel; we hope to see you again soon. Jim CookGeneral Manager

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in maart 2024
Reactie van General Manager op 17 mrt 2024
Dear Valerie, Thank you for choosing Sheraton New Orleans Hotel and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Jim CookGeneral Manager

8/10 – Goed

Daniel, Grand Haven

Positief: Netheid
4 nachten verbleven in maart 2024
Reactie van General Manager op 17 mrt 2024
Dear Daniel, Thank you for rating your stay at Sheraton New Orleans Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Jim CookGeneral Manager

10/10 – Uitstekend

Josh

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Located in a perfect area for walking the french quarter, bourbon street and riverfront area
4 nachten verbleven in maart 2024
Reactie van General Manager op 15 mrt 2024
Dear Josh, On behalf of our staff, thank you for the excellent review. We are pleased to know how much you loved our fantastic location, our proximity to the Canal Streetcar Line provides our guests with a great way to see the city. You can jump on and head to the City Park, one of the nation's oldest urban parks, or the New Orleans Museum of Art, which boasts an impressive collection of almost 40,000 objects! All of us at Sheraton New Orleans Hotel look forward to your next visit.Jim CookGeneral Manager

10/10 – Uitstekend

kimberly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van General Manager op 15 mrt 2024
Hey Kimberly, Thank you for choosing the Sheraton New Orleans Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Jim CookGeneral Manager

8/10 – Goed

Richard, seattle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Like the service people in the restaurant and front desk
4 nachten verbleven in maart 2024
Reactie van General Manager op 11 mrt 2024
Dear Richard, Thank you for your review with regard to your stay at the Sheraton New Orleans Hotel. We are glad to know you had a pleasant experience and that you were pleased with our front desk and restaurant staff. We will be sure to share your kind remarks with them for a job well done. We hope to see you again soon and wish you all the best with your travels. Jim Cook,General Manager

10/10 – Uitstekend

John, Calgary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property and great location that is close to shopping, aquarium, Mardi Gras etc.
7 nachten verbleven in februari 2024
Reactie van General Manager op 7 mrt 2024
Dear John, We are pleased you had such a memorable and fulfilling stay at Sheraton New Orleans Hotel during your visit for Mardi Gras. We are glad to have exceeded your expectations and that our convenient location helped to elevate your stay. Thank you very much! Please come and see us again the next time you are in New Orleans!Jim Cook,General Manager

6/10 – Redelijk

Tekeshia

Reisde met een groep
Positief: Netheid, personeel en service
The property was ok! I just would have liked the convenience of a refrigerator in my room. There was a microwave area on another floor.
3 nachten verbleven in februari 2024
Reactie van General Manager op 5 mrt 2024
Dear Tekeshia, Thank you for being our guest and for taking the time to share your comments and concerns with us. We regret that you were disappointed with regard to the lack of in-room amenities. We can provide our guests with a refrigerator based on availability, and we also have microwaves located on certain floors. We are grateful for your feedback as we are always looking for ways to improve our guest experience. We hope you will revisit as we would welcome another opportunity to make your next stay exceptional.Jim Cook,General Manager

10/10 – Uitstekend

Love

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was done in excellence ✨️
2 nachten verbleven in maart 2024
Reactie van General Manager op 4 mrt 2024
Dear Love, Thank you for the outstanding review. We are delighted that from check-in through check-out, we were able to provide you with a great stay at the Sheraton New Orleans Hotel. We look forward to your return and wish you all the best with your future travels.Jim Cook,General Manager