Standaard kamer | Luxe beddengoed, donsdekens, een kluis op de kamer

Beoordelingen van Lexen Hotel North Hollywood

3.5 out of 5
Lexen Hotel North Hollywood
5268 North Tujunga Ave, North Hollywood, CA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 621 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 242 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 70 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 36 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 31 van 1000 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Zeer goede accommodatie gelegen in een rustige wijk, niet ver van de snelweg. Kamers zijn voldoende groot en modern ingericht.
3 nachten verbleven in februari 2020
Reactie van Customer Care Team op 5 mrt 2020
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team

10/10 – Uitstekend

Kevin

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was great and the place was clean.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 28 mei 2024
We glad you enjoyed your stay in our hotel. We are pleased to hear that our staff showed a great customer service. We look forward to your future visits.

10/10 – Uitstekend

Aimee

Zakenreiziger
Positief: Netheid, personeel en service
Great front desk staff, comfortable bed, clean
1 nacht verbleven in mei 2024
Reactie van Customer Care Team op 24 mei 2024
Dear Aimee, we're thrilled to hear that you had a positive experience with our front desk staff and that you found the bed comfortable and the room clean. Providing exceptional service and comfortable accommodations are our top priorities, and we're delighted that we met your expectations. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best Regards, Customer Care TeamLexen Hotel North Hollywood

2/10 – Ontzettend slecht

Mahesh

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in mei 2024
Reactie van Lexen team op 22 mei 2024
Thank you for your feedback.

8/10 – Goed

Sarah

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cool place. Ive stayed a few times now.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 21 mei 2024
Thank you for choosing our hotel for your visits. We glad you enjoyed it the first time that you decided to coming back.

10/10 – Uitstekend

Jarred

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean hotel. Stayed here twice already, and it’s been repeatable, friendly staff, large clean rooms. Easy parking. Would definitely stay here again. Also only 12 mins to Universal Studios.
1 nacht verbleven in februari 2024
Reactie van Customer Service op 20 mei 2024
We appreciate your feedback. It nice to hear that you enjoyed your first stay that it made you to come back. Means your were satisfied with your stay. Thank you again for choosing us and we can't wait to welcome you on your next visit.

8/10 – Goed

Berge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Customer Care Team op 16 mei 2024
Dear Berge, thank you for rating us with a perfect review. We're thrilled to see that you enjoyed your stay at our hotel. Your support and feedback inspire us to provide the best service to our guests. We look forward to welcoming you back on your next visit!Best Regards, Customer Care TeamLexen Hotel North Hollywood

10/10 – Uitstekend

Jarred

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Customer Care Team op 15 mei 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Gyooho

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good!
3 nachten verbleven in mei 2024
Reactie van Customer Service op 20 mei 2024
We appreciate your feedback.

10/10 – Uitstekend

Bryena

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s was located close to universal, which is what we needed
1 nacht verbleven in maart 2024
Reactie van Customer Service op 14 mei 2024
Thank you for choosing us for your trip. We glad our location was convenient to you. We hope to welocme you again on your next trip to Universal Studios.

6/10 – Redelijk

Jonathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is modern , stark decor. There is massive park directly across Tujunga. Quiet area. but a few miles away is coffee ,food Universal Studios etc. Was offended by the 250.00 charge in advances for incidentals, considering there is no food, or movies , or other amenities. That plus the room is alot. I stay in similarly priced hotels often. They all have positives and negative. 10$ parking was fair. Access to great food was a plus. But ALL hotels should have great coffee and snacks complimentary. Touch of class goes along way..
1 nacht verbleven in mei 2024
Reactie van Customer Service op 14 mei 2024
Thank you for your feedback. All hotek managed differently and everyone has their own policies. We are sorry our policy was not to your liking. We appreciate you taking the time and giving us your comments. We take all comments seriously. We do hope to welcome you again on your next trip to the area.

10/10 – Uitstekend

Hiedi Dyan, SAINT LOUIS

1 nacht verbleven in mei 2024
Reactie van Customer Service op 28 mei 2024
Thank you for your excellent feedback. We hope to see you again.

10/10 – Uitstekend

Shimon

1 nacht verbleven in april 2024
Reactie van Lexen team op 26 mei 2024
We appreciate your feedback.

6/10 – Redelijk

greg

Zakenreiziger, Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not much to like on this property. Not in a great location. Homeless guy living on the sidewalk next to the entrance and the staff didn’t care. Had to pay the total cost plus 250 deposit upon check in and charged, up front, $10 per day for parking! Never in my 65 years have I experienced this. Front desk staff are not friendly. Room was clean, beds are ok.
2 nachten verbleven in mei 2024
Reactie van Lexen team op 6 mei 2024
Thank you for staying with us. We apologize for the inconvenience you had during your stay. We hope to welcome you again in the future.

10/10 – Uitstekend

Joey

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
From check in to check out the stay was great! The rooms were very clean and the staff made it very easy. It was only 10 minutes to Universal Studios. I would definitely stay here again and recommend to anyone going to the area.
2 nachten verbleven in mei 2024
Reactie van Customer Service op 5 mei 2024
Thank you for your comments. We are happy you had a pleasant experience with our hotel from the beginning. We look forward to your future visits.

10/10 – Uitstekend

Patryk

2 nachten verbleven in mei 2024
Reactie van Customer Care Team op 24 mei 2024
Dear Patryk, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit. Best Regards, Customer Care TeamLexen Hotel North Hollywood

10/10 – Uitstekend

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place, everything smelled super clean. Loved the decor and all. But the king bed was horrible, needs to be replaced. But everything else was great
1 nacht verbleven in mei 2024
Reactie van Customer Service op 5 mei 2024
We appreciate your feedback. Thank you for staying with us.

10/10 – Uitstekend

Benjamin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Kind staff
2 nachten verbleven in april 2024
Reactie van Customer Service op 3 mei 2024
We appreciate your feedback.

8/10 – Goed

DJ

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
So at this property, there was a homeless guy right by the garage blocking the garage entrance and he was there all day and the second homeless guy sleeping on the sidewalk right there. I love homeless people I really do doesn’t look good around especially when I’m doing business.
1 nacht verbleven in april 2024
Reactie van Customer Service op 3 mei 2024
We appreciate your feedback. Your comment will be forwarded to the management. Unfortunately, homeless are in all area of LA and we can't do much but ask them to move. They are just there and won't do anything. Thank you for staying with us.

10/10 – Uitstekend

Lathosha

Positief: Personeel en service, staat van de accommodatie en faciliteiten
It was good for a quick stay
2 nachten verbleven in februari 2024
Reactie van Customer Service op 1 mei 2024
We appreciate your feedback.

10/10 – Uitstekend

Gregory

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Customer Service op 2 mei 2024
Thank you for staying with us.

6/10 – Redelijk

Muhammad

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staffs are terrible
1 nacht verbleven in april 2024
Reactie van Lexen team op 28 apr 2024
We are sorry to hear that. We hope to welcome you again.

8/10 – Goed

Magy, Brooklyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Lexen team op 28 apr 2024
Thank you for staying with us.

10/10 – Uitstekend

Hiedi, SAINT LOUIS

1 nacht verbleven in april 2024
Reactie van Customer Service op 17 mei 2024
Thank you for your feedback.

10/10 – Uitstekend

Micolette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Lexen team op 28 apr 2024
Thank you for your feedback.

10/10 – Uitstekend

Hiedi, SAINT LOUIS

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Customer Service op 27 apr 2024
Thank you for your feedback.

10/10 – Uitstekend

Stefan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place I will definitely be back when I’m next time in LA
1 nacht verbleven in april 2024
Reactie van Customer Service op 26 apr 2024
Thank you for choosing us for your trip to the area. We glad we met your expectations that you will be staying with us again. Thank you

10/10 – Uitstekend

Evonne

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First time staying at this property and we stayed two nights. The check in process was quick and easy. The staff is friendly. Our room and gym was clean. Parking was limited but safe. Very close to NOHO, lots of restaurants, coffee shops and close to freeway access. Would definitely stay here again.
2 nachten verbleven in april 2024
Reactie van Customer Care Team op 23 apr 2024
Dear Evonne, we're thrilled to hear that you enjoyed your stay with us! Providing a quick and easy check-in process, clean rooms, and friendly staff are all top priorities for us. We're glad you found our location convenient and appreciated the nearby amenities. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to the area! If there's anything else we can assist you with, please don't hesitate to let us know.Best Regards, Customer Care TeamLexen Hotel North Hollywood

10/10 – Uitstekend

Nancy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 23 apr 2024
Dear Nancy, thank you for your positive review. We're thrilled to see that you enjoyed your stay at our hotel. Your support and feedback inspire us to provide the best service to our guests. We look forward to welcoming you back on your next visit!Best Regards, Customer Care TeamLexen Hotel North Hollywood

6/10 – Redelijk

Hope N Dez

Negatief: Personeel en service
1 nacht verbleven in februari 2024
Reactie van Customer Care Team op 23 apr 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

4/10 – Matig

Rosenda

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen
Charge you parking lot
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 22 apr 2024
Dear Rosenda, we apologize for the inconvenience and disappointment you experienced during your stay regarding our parking charges, staff, service, and amenities. Providing excellent service and a positive experience for our guests is our priority, and we regret falling short of your expectations in these areas. We value your feedback and will share these concerns with our team to ensure improvements are made. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. If there's anything specific you'd like us to handle or discuss further, please don't hesitate to reach out to our guest relations team.Best Regards, Customer Care TeamLexen Hotel North Hollywood

10/10 – Uitstekend

Jiani

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a very pleasant staying here!
2 nachten verbleven in maart 2024
Reactie van Customer Service op 20 apr 2024
We appreciate your kind feedback. We hope to see you again.

10/10 – Uitstekend

Rynelle, South San Francisco

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the two bathrooms! If you get the larger suite with the living room. There are two bathrooms. Great for sleeping two people in separate rooms - one in the bedroom proper and one in the living room. The leather couch was comfortable.
6 nachten verbleven in december 2023
Reactie van Customer Service op 19 apr 2024
We glad you enjoyed our Magnolia Suite. It is one of the suites if you want more space. Thank you for choosing us for your trip and we hope to see you again.

10/10 – Uitstekend

Caroline

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property if you need to be in North Hollywood. Clean, nice coffee/juice room, gym adequate, lovely outdoor area.
2 nachten verbleven in april 2024
Reactie van Customer Service op 19 apr 2024
Thank you for your feedback. We are happy to know you enjoyed your trip to the area. We would love to welcome you again in the future.

10/10 – Uitstekend

JING

1 nacht verbleven in april 2024
Reactie van Customer Service op 8 mei 2024
Thank you for your feedback.

10/10 – Uitstekend

Rachel

4 nachten verbleven in maart 2024
Reactie van Lexen team op 6 mei 2024
Thank you for staying with us.

6/10 – Redelijk

Leonel

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The area was a little weird. Seemed a little run down, but the building itself was good and safe. The biggest complaint I have is the water wouldn’t get passed Lukewarm when I was taking a shower.
1 nacht verbleven in april 2024
Reactie van Customer Service op 16 apr 2024
Thank you for your feedback. We are glad you felt safe in our hotel as it is one of our main priorities. Thank you and we hope to welcome you again.

10/10 – Uitstekend

Lynn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. Very welcoming and helpful. Everyone who worked there was friendly and accommodating. Convenient location. Easy to Uber anywhere in the area. It is on the corner of a main road so not very scenic, but overall, I would stay there again.
1 nacht verbleven in april 2024
Reactie van Customer Service op 16 apr 2024
Thank you for choosing us for your trip to the area. We are happy to know you had a pleasant experience during your stay. We hope to welcome you in the future.

10/10 – Uitstekend

Rueliza

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our hotel room and its facility are clean and staff is friendly.
2 nachten verbleven in april 2024
Reactie van Customer Service op 16 apr 2024
We glad you enjoyed our hotel. Thank you for staying with us.

8/10 – Goed

C.J.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Customer Service op 16 apr 2024
We appreciate your feedback.

8/10 – Goed

Rachele

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed for 3 nights. The room was very clean and spacious. A bit noisy because close to the elevator but we got used to it. The area is close to the Universals and offers many nice choices for breakfast and dinner. We loved the artsy vibe. Very convenient the small refreshments area with juices and hot drinks available all day long. The patio is lovely!
3 nachten verbleven in april 2024
Reactie van Customer Service op 14 apr 2024
We are so happy you have enjoyed our hotel. There are so many great restaurant options all around hotel and they all in walkable distance. Thank you for choosing us for your Universal Studios trip and we hope to welcome you again.

6/10 – Redelijk

Kevin

3 nachten verbleven in april 2024
Reactie van Customer Service op 5 mei 2024
Thank you for your feedback.

10/10 – Uitstekend

Ramona, San Francisco

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo estuvo muy bien
1 nacht verbleven in april 2024
Reactie van Customer Service op 13 apr 2024
Thank you for your feedback.

8/10 – Goed

Artur

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was good no microwave in the rooms, but there is one in the kitchen. The location is close to Universal Studios, but the area is empty.
6 nachten verbleven in april 2024
Reactie van Customer Service op 13 apr 2024
Thank you for staying with us. We glad you enjoyed our hotel.

10/10 – Uitstekend

Tracy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved it! Safe, clean, parking, room was huge. Would stay here again and again.
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 11 apr 2024
Dear Tracy, thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our safe, clean, and spacious accommodations met your expectations. We strive to provide our guests with a comfortable and memorable experience, and we're delighted that you would choose to stay with us again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Best Regards, Customer Care TeamLexen Hotel North Hollywood

10/10 – Uitstekend

Erik

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 12 apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Mihran

1 nacht verbleven in april 2024
Reactie van Lexen team op 28 apr 2024
We appreciate your feedback.

10/10 – Uitstekend

Hiedi, SAINT LOUIS

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Lexen team op 9 apr 2024
We appreciate your feedback. Thank you for staying with us.

10/10 – Uitstekend

Siva Sankar

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were clean and property well maintained. Close proximity to Universal studios. Only drawback is that there is no restaurant within the hotel. Free beverages (coffee & juice) all time.
2 nachten verbleven in april 2024
Reactie van Customer Care Team op 9 apr 2024
Dear Siva, thank you for your review! We're thrilled to hear that you found our rooms clean and our property well-maintained during your stay with us. Our proximity to Universal Studios is indeed a convenient feature for our guests, and we're glad you were able to take advantage of it. While we don't have a restaurant within the hotel, we do strive to provide complimentary beverages like coffee and juice to ensure our guests have a comfortable and enjoyable stay. We appreciate your feedback and hope to welcome you back again soon! If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.Best Regards, Customer Care TeamLexen Hotel North Hollywood

8/10 – Goed

Alicia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was very clean. Bathroom is spacious and the shower is very large. Great hotel
2 nachten verbleven in maart 2024
Reactie van Customer Care Team op 5 apr 2024
Dear Alicia, thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and found our room clean, spacious bathroom, and large shower to your satisfaction. Providing a comfortable and clean environment for our guests is our top priority, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back for another great stay in the future! If you need any assistance or have any questions, please feel free to reach out.Best Regards, Customer Care TeamLexen Hotel North Hollywood