Blokhutten in Llangollen

'Seriously unimpressed by the lack of help and assistance from the host to cancel, with nearly a weeks notice prior to our intended stay. We also found that some of the information provided on the property listing at the time of booking to be somewhat questionable, suggesting a cabin size of 215 sq ft and containing a bathroom, which we now understand relates to facilities in a separate building on the property. We will not be booking again.'

'We love Herons Retreat, we have been many, many times! Well over 15 times, so that shows how much we love it.'

'The cabin is situated in the most beautiful and peaceful area. Unfortunately, the cleanliness of the cabin really let it down. We bought a full shop on the way to check in, but we couldn’t use the oven as all the numbers had worn off around the dials. A lot of food and money wasted, which is frustrating as we booked this cabin over an alternative due to the kitchen. The crockery/cutlery/cookware were dirty. The dining chairs were filthy, so much so we didn’t want to sit on them. The tablecloth...