We stayed at the Presidential Apartment, and it was one of the best hotel experiences we've ever had — even compared to top 5-star properties like St. Regis Dubai, Wynn Las Vegas, and the Ritz-Carlton that we stayed at.
Everything was seamless from the start. Check-in via access code was smooth, and communication was excellent.
The apartment itself is stunning — over 1,000 sq ft, with high ceilings, colorful decor, a fully equipped kitchen (including washer/dryer), and balconies front and back with views over Rossio Square. It felt like a royal stay.
Comfort and cleanliness were top-notch — beds and linens were incredibly cozy, and everything was spotless. I usually wipe things down due to OCD, but here, I barely had to.
And the location couldn’t be better — right across from Rossio Square, steps from the metro, with tons of shops, restaurants, and the waterfront just minutes away.
We were so sad to leave and wished we had booked more nights. I’d come back to Lisbon just to stay here again. Truly exceptional in every way!