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Beoordelingen van Green Valley Ranch Resort and Spa

5 out of 5
Green Valley Ranch Resort and Spa
2300 Paseo Verde Pkwy, Henderson, NV

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 888 van 1341 beoordelingen" "
Gastenscore: 8 - Goed. 228 van 1341 beoordelingen" "
Gastenscore: 6 - Redelijk. 105 van 1341 beoordelingen" "
Gastenscore: 4 - Matig. 61 van 1341 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 59 van 1341 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Gilberto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We always enjoy staying at Green Valley resort. Staff is super friendly and the place has lots of amenities. The rooms need a little refresh.
1 nacht verbleven in mei 2024
Reactie van Green Valley Ranch Hotel Management. op 12 mei 2024
Thank you for taking the time to provide us this feedback, we have passed it on to the proper people. We look forward to your next stay.

8/10 – Goed

Makenzie

Positief: Netheid
Negatief: Personeel en service
2 nachten verbleven in mei 2024
Reactie van Green Valley Ranch Hotel Management. op 12 mei 2024
Thank you for your feedback, we look forward to your next stay.

10/10 – Uitstekend

Merlin, Signal Hill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Green Valley Ranch Hotel Management. op 12 mei 2024
Thank you for your feedback, we look forward to your next stay.

10/10 – Uitstekend

carlos

Positief: Voorzieningen
I have stayed many Times in a Local !
1 nacht verbleven in mei 2024
Reactie van Green Valley Ranch Hotel Management. op 11 mei 2024
Thank you for your continued patronage. We look forward to your next stay-cation with us!

10/10 – Uitstekend

John

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
GVR is a very nice place and reasonably priced
2 nachten verbleven in mei 2024
Reactie van Green Valley Ranch Hotel Management. op 11 mei 2024
Thank you for your feedback! We look forward to your next stay.

10/10 – Uitstekend

Ellen, Manhattan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Green Valley Ranch Hotel Management. op 12 mei 2024
Thank you for your feedback, we look forward to your next stay!

10/10 – Uitstekend

Douglas, New Hope

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful, clean, modern, and well-cared for property. Some rooms in the East Wing are quite far from the lobby and require a good bit of walking to get to and from. Free valet parking was a big plus.
3 nachten verbleven in mei 2024
Reactie van Green Valley Ranch Hotel Management. op 11 mei 2024
Thank you for taking the time to provide this feedback, we love knowing where our shortcomings are and fix them when able. We look forward to your next stay.

10/10 – Uitstekend

M

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoy the valet service, the pool and the location
1 nacht verbleven in mei 2024
Reactie van Green Valley Ranch Hotel Management. op 11 mei 2024
Thank you for your feedback! We look forward to your next stay.

10/10 – Uitstekend

Mike

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional staff, Clean and Comfortable room WONDERFUL POOL, Not overcrowded, a WELCOME REFUGE from “the strip”. Can’t wait to get back!!
3 nachten verbleven in mei 2024
Reactie van Alex op 9 mei 2024
Thank you for your feedback, we look forward to your next stay!

10/10 – Uitstekend

Margaret

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property has been refreshed inside and out. New carpeting, lighting, furniture, ceilings. Everything was perfect! Numerous food options. All excellent! Our room was clean, spacious and comfortable. Great place!
1 nacht verbleven in mei 2024
Reactie van Alex op 9 mei 2024
Thank you for your feedback, we look forward to your next stay!

10/10 – Uitstekend

Tara

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
GVR is a gorgeous property and it exceeded my expectations especially on service. We spent the day at the pool in a cabana which I highly recommend. Every staff member I encountered was excellent from check in to casino to dining. If you are looking for a stay off the strip that has it all. Look no further!
1 nacht verbleven in mei 2024
Reactie van Alex op 9 mei 2024
Thank you for your feedback, we look forward to your next stay!

10/10 – Uitstekend

Ricky

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were large and comfortable. They were clean with a refrigerator and safe, which were very convenient. The bathroom were spacious and having the toilet in a separate was very convenient. The casino ceilings were high where I couldn't really suffer from cigarette/cigar smoke. Plus, there was a spacious non-smoking area with sufficient slot machines. The restaurants served delicious food and it was nice to have a 24-hour restaurant.
4 nachten verbleven in mei 2024
Reactie van Green Valley Ranch Hotel Management. op 7 mei 2024
Thank you for taking the time to provide us with these kind words, we are so glad to hear you enjoyed your stay with us here at Green Valley Ranch, we look forward to your next stay!

2/10 – Ontzettend slecht

Stacy

1 nacht verbleven in mei 2024
Reactie van Green Valley Ranch Hotel Management. op 8 mei 2024
We're sorry to hear you were dissatisfied with your stay, please reach out to us directly if you would like to discuss the issues you experienced further. We take these matters seriously and would like to know how we can improve to better serve our guests. Thank you.

10/10 – Uitstekend

Tajma

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My kids had such a great time at the pool
2 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 7 mei 2024
Thank you for your response! We look forward to your next stay at Green Valley Ranch, Resort, Spa, and Casino!

10/10 – Uitstekend

Giedre

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and safe place.
2 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 6 mei 2024
Thank you for your feedback, we look forward to your next stay!

10/10 – Uitstekend

MICHAEL

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An amazing place to stay and relax. Quick drive to the Strip but lots of activities all around the resort. Would highly recommend.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Daniel Grant

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Sandra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in at property is great so far! Quite disappointed that the family drove all the way there from OC, checked in around 6 o’clock unpacked and got dressed to go down to the pool only to find out that it closes at 7 PM!? The whole reason to get away for a little Vacation choosing this location was the pool and the beautiful property but everything closes so early? In Vegas? In summer? Pretty disappointed in that. It’s also $50 for a day pass to the spa. They have a lap pool and a Jacuzzi but wouldn’t allow us to use it even for one hour would’ve been a great service considering the pool was closing!? This is strike 2 now for me at Green Valley :(
1 nacht verbleven in mei 2024
Reactie van Green Valley Ranch Hotel Management. op 3 mei 2024
Thank you so much for taking the time to provide us with this feedback, we can pass this onto our pool and spa teams so we may better serve you and our guests in the future. Thank you.

2/10 – Ontzettend slecht

gary, Westminster

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Horrible customer service. I will not be staying here again.
1 nacht verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 3 mei 2024
Thank you for your feedback, we appreciate that you've taken the time to provide us this insight, we will use it to better serve our guests in the future.

10/10 – Uitstekend

Valarie K

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice property.
3 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 30 apr 2024
Thank you for your kind words, we look forward to your next stay with us!

10/10 – Uitstekend

Gilberto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property. Some areas of the property need to be updated. Starting to look a little outdated.
1 nacht verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 29 apr 2024
Thank you for taking the time to provide us this feedback regarding your stay at our resort. We will use this information to better serve you and our other guests in the future.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had my wedding at Green Valley. The property is beautiful and the staff did an excellent job with the coordination to make the outdoor ceremony and indoor reception go smoothly. Friendly staff and very nice suites.
1 nacht verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 5 mei 2024
Thank you for your feedback! We are elated to hear your wedding went smoothly and are proud to be part of such a magical day for you and your partner. We look forward to hosting many more weddings for our guests and look forward to your next stay with us! Thank you again, and Congratulations!!!!

10/10 – Uitstekend

Brenda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Catrina at check in! Restaurant food
1 nacht verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 29 apr 2024
Thank you for your kind words and feedback, we look forward to your next stay!

6/10 – Redelijk

Yuri

Reisde met partner
Positief: Personeel en service, voorzieningen
Room was old and needs renovation. Leaky and weird faucets. Carpet has seen its days.
3 nachten verbleven in april 2024
Reactie van Alex op 28 apr 2024
Thank you for your feedback! We will relay this to our management team. We look forward to your next stay with us here at Green Valley Ranch.

6/10 – Redelijk

Joshua

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Staff was excellent, very willing to help however our bathroom sink was dirty, the entire facility needs updating inside, the pool was freezing even though it was supposed to be heated. We were not offered a free upgrade as we should have been, room was small, took forever for housekeeping to bring a sharps container. It was a good location and the restaurants in site were delicious but not sure I’d stay here again.
3 nachten verbleven in april 2024
Reactie van Alex op 28 apr 2024
Thank you for your feedback! I'm sorry that your experience was not what you were hoping for. We will relay the feedback to our management team. We hope to serve you again in the future.

10/10 – Uitstekend

Latanya, MORENO VALLEY

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved this property so much. I am looking to come back next month. I loved that the valet parking is free. I loved how the door monitors greeted you as you walked in. I loved the VIP check in and the free cookies and tea and hot coffee that was offered, I loved how it’s close to the district to go walking around and shopping and I loved the pool area. I very much enjoyed my stay thank you for your hospitality Tanya.
2 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 27 apr 2024
Thank you very much for taking the time to provide us with this amazing feedback! We are elated to hear you enjoyed your time with us. We will make sure the appropriate teams are notified of this great feedback, and we look forward to your upcoming stay with us!

10/10 – Uitstekend

Lanys, Las Vegas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ideal para familias y te atienden muy bien sobre todo en el área de la piscina súper buena atención y variedad de comidas
2 nachten verbleven in april 2024
Reactie van El equipo de gestión de Green Valley Ranch op 26 apr 2024
Muchas gracias por sus amables palabras, nos alegra saber que su familia disfrutó su estadía con nosotros aquí en Green Valley Ranch y esperamos su próxima visita.

8/10 – Goed

Adam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy place to relax
3 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 26 apr 2024
Thank you for your feedback! We look forward to your next stay with us here at Green Valley Ranch.

10/10 – Uitstekend

krystal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this property,staff were nice, easy everything you could want right on the property.
2 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 26 apr 2024
Thank you for your kind words! We look forward to your next stay with us here at Green Valley Ranch.

10/10 – Uitstekend

Danielle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 26 apr 2024
Thank you for your feedback, we look forward to your next stay.

8/10 – Goed

Paul

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking is confusing
2 nachten verbleven in april 2024
Reactie van Alex op 25 apr 2024
Thank you for staying with us and for the positive rating. I'm sorry that the parking situation was not straightforward for you. Our team can always assist with the best way to to navigate our property. We look forward to welcoming you back on your next stay. Kind Regards.

8/10 – Goed

virginia sue

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were suppose to get a room close to the casino cause i cant walk that far. They gave the close room away even though i called 4 times to verify my room was close Very dissappointed with staff and supervisor for their non caring attitude.
5 nachten verbleven in april 2024
Reactie van Alex op 25 apr 2024
Thank you for staying with us. I apologize that we were not able to guarantee that your room would be close to the casino. We do our best to accommodate based on what we have available at the time of check in. We will relay this to our management team. We look forward to welcoming you back on your next stay. Kind Regards.

2/10 – Ontzettend slecht

Edgar

2 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 13 mei 2024
We're sorry that your stay was not up to your expectations, know that we do take this feedback seriously. if you would like to further discuss the problems you had with your stay, please reach out to the hotel directly.

10/10 – Uitstekend

Olha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet, clean and beautiful hotel, with many good dining options inside the hotel. The location is very good. The staff is very helpful and friendly. Enjoyed our stay there.
1 nacht verbleven in april 2024
Reactie van Alex op 22 apr 2024
Thank you for staying with us and for the positive rating. We look forward to welcoming you back on your next stay. Kind Regards.

10/10 – Uitstekend

Stacy, Keizer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van James Compton op 22 apr 2024
Thank you for staying with us and for the positive rating. We look forward to welcoming you back on your next stay. Kind Regards.

8/10 – Goed

Kaelin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here for a quick getaway trip. Loved the amenities and the pool area. Everything felt clean and convenient. I enjoyed the dining option as well. Wish we could’ve stayed longer
2 nachten verbleven in april 2024
Reactie van James Compton op 20 apr 2024
Thank you for choosing to stay with us, and thank you for you rating and feedback. We look forward to welcoming you back in the future. Kind Regards.

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First off the customer service Was exceptional. The architectural design of this hotel resort casino make you feel like you’re in a Mediterranean palace. The landscaping with the Grapevine vineyard and Rose bushes everywhere was stunning. You were never disappointed with any of the food served you from any of the restaurants. We absolutely love this place and will return again and again.
2 nachten verbleven in april 2024
Reactie van James Compton op 20 apr 2024
Thank you for choosing to stay with us, and thank you for you rating and feedback. Happy to hear that you enjoyed the property, décor and amenities and look forward to welcoming you back in the future. Kind Regards.

10/10 – Uitstekend

Diana

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always an amazing stay. Staff is friendly and helpful. One of my preferred hotels
1 nacht verbleven in april 2024
Reactie van James Compton op 20 apr 2024
Thank you for choosing to stay with us, and thank you for you rating and feedback. Happy to hear that you enjoyed your stay and that our teams delivered great service. We look forward to welcoming you back in the future. Kind Regards.

10/10 – Uitstekend

Merlin, Signal Hill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very relaxing
3 nachten verbleven in april 2024
Reactie van James Compton op 20 apr 2024
Thank you for choosing to stay with us, and thank you for you rating and feedback. We look forward to welcoming you back in the future. Kind Regards.

10/10 – Uitstekend

Sabrina K.

1 nacht verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 8 mei 2024
Thank you for your feedback! We look forward to your next stay.

10/10 – Uitstekend

Jesus Anthony

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the peace and quiet of this hotel with beautiful scenery and great food! Will be coming back!
5 nachten verbleven in april 2024
Reactie van Alex op 17 apr 2024
Thank you for your kind words! We look forward to your next stay!

10/10 – Uitstekend

Randy L

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location with or without a car lots close by to walk to and nice bike and walking areas.
2 nachten verbleven in april 2024
Reactie van Alex op 17 apr 2024
Thank you for your kind words! We look forward to your next stay!

10/10 – Uitstekend

James

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoy that it is away from the Vegas Strip. Staff are excellent!
5 nachten verbleven in april 2024
Reactie van Alex op 17 apr 2024
Thank you for your kind words! We look forward to your next stay!

10/10 – Uitstekend

Trevor, Normandy Park

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay. The pool is awesome!
2 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 17 apr 2024
Thank you for your kind words! We look forward to your next stay!

10/10 – Uitstekend

Annabel

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional service, clean & beautiful room, splendid view, amazing swimming pool, vineyard and the VIP Lounge staffs were accommodating. I would love to go back again.
1 nacht verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 17 apr 2024
Thank you for your feedback, we have passed on your kind words to our VIP team, we look forward to your next stay.

8/10 – Goed

David

2 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 6 mei 2024
Thank you for your feedback, we look forward to your next stay.

10/10 – Uitstekend

Melvyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This PROPERTY has it all without the normal Vegas scenes beautiful grounds, amazing restaurants great gambling and the pool is awesome and much better pricing than the strip
1 nacht verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 16 apr 2024
Thank you for your feedback! We look forward to your next stay.

10/10 – Uitstekend

Lisa, los angeles

1 nacht verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 6 mei 2024
Thank you for your feedback, we look forward to your next stay.

4/10 – Matig

gary

Neighboring room dog BARKED ALL NIGHT While watching the sunset at the pool got kicked out.
3 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 15 apr 2024
Thank you for providing this feedback, we will use this to better serve our guests in the future.

8/10 – Goed

Cindy

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, personeel en service
Our stay started out "below average" as we were checked into a room that was dirty, smelled, and had worn carpet and furniture. My husband complained to the front desk and they did not seem to care, but DID move us to a new room. At least it did not smell, but still had worn carpets and furniture. We did love all the restaurants, ease of parking, and quietness of the property. If the property updates the furnishings and carpets throughout, it could be an AMAZING property!
1 nacht verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 13 apr 2024
Thank you for taking the time to give us the feedback, we will pass this on to the relevant departments. We look forward to your next stay.