Exterieur

Beoordelingen van Green Valley Ranch Resort and Spa

5 out of 5
Green Valley Ranch Resort and Spa
2300 Paseo Verde Pkwy, Henderson, NV

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 873 van 1326 beoordelingen" "
Gastenscore: 8 - Goed. 230 van 1326 beoordelingen" "
Gastenscore: 6 - Redelijk. 105 van 1326 beoordelingen" "
Gastenscore: 4 - Matig. 62 van 1326 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 56 van 1326 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Joshua

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Staff was excellent, very willing to help however our bathroom sink was dirty, the entire facility needs updating inside, the pool was freezing even though it was supposed to be heated. We were not offered a free upgrade as we should have been, room was small, took forever for housekeeping to bring a sharps container. It was a good location and the restaurants in site were delicious but not sure I’d stay here again.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Latanya, MORENO VALLEY

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved this property so much. I am looking to come back next month. I loved that the valet parking is free. I loved how the door monitors greeted you as you walked in. I loved the VIP check in and the free cookies and tea and hot coffee that was offered, I loved how it’s close to the district to go walking around and shopping and I loved the pool area. I very much enjoyed my stay thank you for your hospitality Tanya.
2 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 27 apr 2024
Thank you very much for taking the time to provide us with this amazing feedback! We are elated to hear you enjoyed your time with us. We will make sure the appropriate teams are notified of this great feedback, and we look forward to your upcoming stay with us!

10/10 – Uitstekend

Lanys, Las Vegas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ideal para familias y te atienden muy bien sobre todo en el área de la piscina súper buena atención y variedad de comidas
2 nachten verbleven in april 2024
Reactie van El equipo de gestión de Green Valley Ranch op 26 apr 2024
Muchas gracias por sus amables palabras, nos alegra saber que su familia disfrutó su estadía con nosotros aquí en Green Valley Ranch y esperamos su próxima visita.

8/10 – Goed

Adam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy place to relax
3 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 26 apr 2024
Thank you for your feedback! We look forward to your next stay with us here at Green Valley Ranch.

10/10 – Uitstekend

krystal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this property,staff were nice, easy everything you could want right on the property.
2 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 26 apr 2024
Thank you for your kind words! We look forward to your next stay with us here at Green Valley Ranch.

10/10 – Uitstekend

Danielle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 26 apr 2024
Thank you for your feedback, we look forward to your next stay.

8/10 – Goed

Paul

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking is confusing
2 nachten verbleven in april 2024
Reactie van Alex op 25 apr 2024
Thank you for staying with us and for the positive rating. I'm sorry that the parking situation was not straightforward for you. Our team can always assist with the best way to to navigate our property. We look forward to welcoming you back on your next stay. Kind Regards.

8/10 – Goed

virginia sue

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were suppose to get a room close to the casino cause i cant walk that far. They gave the close room away even though i called 4 times to verify my room was close Very dissappointed with staff and supervisor for their non caring attitude.
5 nachten verbleven in april 2024
Reactie van Alex op 25 apr 2024
Thank you for staying with us. I apologize that we were not able to guarantee that your room would be close to the casino. We do our best to accommodate based on what we have available at the time of check in. We will relay this to our management team. We look forward to welcoming you back on your next stay. Kind Regards.

10/10 – Uitstekend

Olha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet, clean and beautiful hotel, with many good dining options inside the hotel. The location is very good. The staff is very helpful and friendly. Enjoyed our stay there.
1 nacht verbleven in april 2024
Reactie van Alex op 22 apr 2024
Thank you for staying with us and for the positive rating. We look forward to welcoming you back on your next stay. Kind Regards.

10/10 – Uitstekend

Stacy, Keizer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van James Compton op 22 apr 2024
Thank you for staying with us and for the positive rating. We look forward to welcoming you back on your next stay. Kind Regards.

8/10 – Goed

Kaelin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here for a quick getaway trip. Loved the amenities and the pool area. Everything felt clean and convenient. I enjoyed the dining option as well. Wish we could’ve stayed longer
2 nachten verbleven in april 2024
Reactie van James Compton op 20 apr 2024
Thank you for choosing to stay with us, and thank you for you rating and feedback. We look forward to welcoming you back in the future. Kind Regards.

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First off the customer service Was exceptional. The architectural design of this hotel resort casino make you feel like you’re in a Mediterranean palace. The landscaping with the Grapevine vineyard and Rose bushes everywhere was stunning. You were never disappointed with any of the food served you from any of the restaurants. We absolutely love this place and will return again and again.
2 nachten verbleven in april 2024
Reactie van James Compton op 20 apr 2024
Thank you for choosing to stay with us, and thank you for you rating and feedback. Happy to hear that you enjoyed the property, décor and amenities and look forward to welcoming you back in the future. Kind Regards.

10/10 – Uitstekend

Diana

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always an amazing stay. Staff is friendly and helpful. One of my preferred hotels
1 nacht verbleven in april 2024
Reactie van James Compton op 20 apr 2024
Thank you for choosing to stay with us, and thank you for you rating and feedback. Happy to hear that you enjoyed your stay and that our teams delivered great service. We look forward to welcoming you back in the future. Kind Regards.

10/10 – Uitstekend

Merlin, Signal Hill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very relaxing
3 nachten verbleven in april 2024
Reactie van James Compton op 20 apr 2024
Thank you for choosing to stay with us, and thank you for you rating and feedback. We look forward to welcoming you back in the future. Kind Regards.

10/10 – Uitstekend

Jesus Anthony

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the peace and quiet of this hotel with beautiful scenery and great food! Will be coming back!
5 nachten verbleven in april 2024
Reactie van Alex op 17 apr 2024
Thank you for your kind words! We look forward to your next stay!

10/10 – Uitstekend

Randy L

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location with or without a car lots close by to walk to and nice bike and walking areas.
2 nachten verbleven in april 2024
Reactie van Alex op 17 apr 2024
Thank you for your kind words! We look forward to your next stay!

10/10 – Uitstekend

James

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoy that it is away from the Vegas Strip. Staff are excellent!
5 nachten verbleven in april 2024
Reactie van Alex op 17 apr 2024
Thank you for your kind words! We look forward to your next stay!

10/10 – Uitstekend

Trevor, Normandy Park

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay. The pool is awesome!
2 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 17 apr 2024
Thank you for your kind words! We look forward to your next stay!

10/10 – Uitstekend

Annabel

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional service, clean & beautiful room, splendid view, amazing swimming pool, vineyard and the VIP Lounge staffs were accommodating. I would love to go back again.
1 nacht verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 17 apr 2024
Thank you for your feedback, we have passed on your kind words to our VIP team, we look forward to your next stay.

10/10 – Uitstekend

Melvyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This PROPERTY has it all without the normal Vegas scenes beautiful grounds, amazing restaurants great gambling and the pool is awesome and much better pricing than the strip
1 nacht verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 16 apr 2024
Thank you for your feedback! We look forward to your next stay.

4/10 – Matig

gary

Neighboring room dog BARKED ALL NIGHT While watching the sunset at the pool got kicked out.
3 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 15 apr 2024
Thank you for providing this feedback, we will use this to better serve our guests in the future.

8/10 – Goed

Cindy

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, personeel en service
Our stay started out "below average" as we were checked into a room that was dirty, smelled, and had worn carpet and furniture. My husband complained to the front desk and they did not seem to care, but DID move us to a new room. At least it did not smell, but still had worn carpets and furniture. We did love all the restaurants, ease of parking, and quietness of the property. If the property updates the furnishings and carpets throughout, it could be an AMAZING property!
1 nacht verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 13 apr 2024
Thank you for taking the time to give us the feedback, we will pass this on to the relevant departments. We look forward to your next stay.

4/10 – Matig

Dale

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
The valet staff broke my key fob for my car and didn't say anything about it. The valet out the keys in the cup holder without saying part of it was missing. I didit noticed it until I was half way home and made a stop.
1 nacht verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 13 apr 2024
I do apologize regarding the experience you had here at Green Valley Ranch, please know this is not the standard we aim to achieve and take matters like this very seriously. Someone from management will be reaching out to you shortly.

2/10 – Ontzettend slecht

Ross

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gave me the wrong room at check in. I reserved a Tuscany suite and got a basic room.
1 nacht verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 10 apr 2024
Thank you for the feedback. Upon reviewing the notes of this reservation, it appears the additional guest at check in had requested the first available clean room. We do attempt to accommodate any and all guest requests. We will reach out to proper parties to ensure that miscommunications like this do not happen in the future. Thank you again for your feedback.

10/10 – Uitstekend

CELESTINO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
muy tranquilo
3 nachten verbleven in april 2024
Reactie van El equipo de gestión de Green Valley Ranch op 9 apr 2024
Gracias por sus comentarios, esperamos su próxima estadía.

8/10 – Goed

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were truly impressed by the staff at Green Valley Ranch Resort and Spa. Their courteous professional and dedication was obvious at every encounter. This means a great deal. Our room had multiple issues but as we were there for a wedding spa weekend, we did not care to make a big fuss. However, we can see other visitors staying in that room where the makeup mirror didn't work (I ended up putting on 'my face' using our rental car mirror), the bathroom sink stopper was broken (we had to take turns prying it open with a nail filer to drain the used water every single time) and the bathtub couldn't be used because scalding hot water came out of both faucets (I singed one hand...ouch!) Also, the shower drain dripped no matter what we did. There was a ton of noise...sounded like construction at times. Overall, it was the thoughtful staff and the fact we were there for a wedding weekend that kept us from switching hotels. So...this is more of a good review than a bad one. It truly is a beautiful resort and being older is most likely part of the reason for some issues.
3 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 9 apr 2024
Thank you for your feedback, we do appreciate you taking the time to let us know where we fell short, we will use this to better serve our guests in the future. Hopefully we can show you the standard that Green Valley Ranch strives for upon your next stay.

10/10 – Uitstekend

Hannah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was amazing from the time we arrived to the time we departed.
3 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 8 apr 2024
Thank you for your feedback! We are ecstatic that you enjoyed your stay with us, we look forward to seeing you again!

10/10 – Uitstekend

Arev

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Absolutely wonderful place. Me and my boyfriend had so much fun during our stay. Everything was very organized and clean
Reactie van Alex op 7 apr 2024
Thank you for your kind words regarding our property! We look forward to your next stay with us.

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 27 apr 2024
Thank you for your feedback! We look forward to your next stay.

4/10 – Matig

Arlyne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No fridge, nor hot water availability Resort fee shouldn’t be charged…
3 nachten verbleven in april 2024
Reactie van Alex op 8 apr 2024
Thank you for your feedback Arlyne, we appreciate you taking the time and effort to provide this information to us. In regards to the resort fee, that is standard practice for all properties in the Las Vegas/Henderson area. We hope that we will see you again in the future.

10/10 – Uitstekend

Winona Michele

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful property! We had a blast w/family. Only concern is smell of Cigarette smoke due to casino.
4 nachten verbleven in maart 2024
Reactie van Green Valley Ranch Hotel Management. op 5 apr 2024
Thank you for your feedback! We will inform the appropriate departments to see what we can do to help minimize the cigarette smell.

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property. Very clean and comfortable. Great pool area and lounging areas.
3 nachten verbleven in maart 2024
Reactie van Green Valley Ranch Hotel Management. op 5 apr 2024
Thank you for your kind words! We look forward to your next stay.

8/10 – Goed

Stephanie, henderson

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super easy property.
3 nachten verbleven in maart 2024
Reactie van Alex op 7 apr 2024
Thank you for your kind words regarding our property! We look forward to your next stay with us.

10/10 – Uitstekend

Rich

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice property
1 nacht verbleven in april 2024
Reactie van Green Valley Ranch Hotel Management. op 4 apr 2024
Thank you for your kind words! We look forward to your next stay.

6/10 – Redelijk

Julian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice resort, room had a few issues including two burned out lightbulbs which goes to attention to detail. Loved the vineyard by the pool. Biggest put off is the large resort fee places like Green Valley ding you with on arrival. If it’s mandatory, add it to the room rate to begin with.
3 nachten verbleven in maart 2024
Reactie van Green Valley Ranch Hotel Management. op 4 apr 2024
Thank you for your feedback Julian, we appreciate you taking the time and effort to provide this information to us. In regards to the resort fee, that is standard practice for all properties in the Las Vegas/Henderson area. We hope that we will see you again in the future.

10/10 – Uitstekend

Michelle

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The grounds were beautiful for a las vegas hotel. Come here for beautiful nature while still being able to enjoy some casino gaming as well
2 nachten verbleven in januari 2024
Reactie van Green Valley Ranch Hotel Management. op 3 apr 2024
Thank you for your kind words regarding our property! We look forward to your next stay!

10/10 – Uitstekend

George

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best “bang for the buck” in Las Vegas.
3 nachten verbleven in maart 2024
Reactie van Green Valley Ranch Hotel Management. op 3 apr 2024
Thank you for your feedback, we look forward to your next visit.

10/10 – Uitstekend

Michelle

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The valet attendants were absolutely superb
2 nachten verbleven in maart 2024
Reactie van Green Valley Ranch Hotel Management. op 2 apr 2024
Thank you for your kind words, I will pass this onto our Valet team! We look forward to your next stay.

10/10 – Uitstekend

Devin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Green Valley Ranch Hotel Management. op 30 mrt 2024
Thank you for your feedback! We look forward to your next stay.

6/10 – Redelijk

Timur

Reisde met familie
Positief: Netheid
For the price that they are charging, they need to make some serious upgrades
3 nachten verbleven in maart 2024
Reactie van Green Valley Ranch Hotel Management. op 29 mrt 2024
I do apologize for the experience you had here at Green Valley Ranch, please know that we take this feedback seriously, a member of management will be reaching out to you shortly. Thank you.

10/10 – Uitstekend

Julie, Salem

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I always love staying here because it has everything I want!! Large wide hallways, tons of food options and beautiful grounds !!!
1 nacht verbleven in maart 2024
Reactie van Green Valley Ranch Hotel Management. op 29 mrt 2024
Thank you for your kind words! We look forward to your next stay.

10/10 – Uitstekend

Colin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice property. Wish we had time to enjoy the pool.
1 nacht verbleven in maart 2024
Reactie van Green Valley Ranch Hotel Management. op 27 mrt 2024
Thank you for your feedback, we are ecstatic that you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Uitstekend

James

Reisde met familie
Positief: Voorzieningen
We enjoyed our stay. Great rooms and friendly, professional staff!
2 nachten verbleven in maart 2024
Reactie van Green Valley Ranch Hotel Management. op 27 mrt 2024
Thank you for your feedback! We are elated to hear you enjoyed your stay, we look forward to seeing you again in the future!

4/10 – Matig

Shelly

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Front desk was terrible to deal with at check in. Then our TV didn’t work. Asked to switch rooms. Said they couldn’t do that but would send maintenance up later. Room needed a face lift. Looked aged.
3 nachten verbleven in februari 2024
Reactie van Green Valley Ranch Hotel Management. op 21 mrt 2024
We apologize that we didn't meet your expectations, a member of management will be reaching out to you shortly.

10/10 – Uitstekend

stacia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lots to within walking distance and on the properties. Room were clean snd nice.
1 nacht verbleven in maart 2024
Reactie van Green Valley Ranch Hotel Management. op 21 mrt 2024
There's so much from the District to Dollar Loan Center arena, it's hard to find something not to do. Thank you for your feedback and we look forward to your next stay.

8/10 – Goed

Douglas

Reisde met partner
Property is older, service excellent, but could need a little refresh. I did really enjoy my time here.
1 nacht verbleven in maart 2024
Reactie van Green Valley Ranch Hotel Management. op 21 mrt 2024
Thank you Douglas for your review, we appreciate your feedback. We look forward to your next stay.

10/10 – Uitstekend

Cesar

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extra clean hotel, very nice casino setting easy to walk around
2 nachten verbleven in maart 2024
Reactie van Green Valley Ranch Hotel Management. op 21 mrt 2024
Thank you for your feedback, we appreciate you taking the time to write a review. We look forward to your next stay,

2/10 – Ontzettend slecht

Amy

Reisde met familie
Negatief: Voorzieningen
Very disappointing!
1 nacht verbleven in maart 2024
Reactie van Green Valley Ranch Hotel Management. op 18 mrt 2024
Amy, first and foremost I want to apologize for the negative experience you had at our resort, a member of management will be reaching out to hopefully get more information regarding how we can improve your next stay with us.

10/10 – Uitstekend

leidy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome experience.
3 nachten verbleven in februari 2024
Reactie van Green Valley Ranch Hotel Management. op 18 mrt 2024
Thank you for your kind feedback, we look forward to your next stay.

6/10 – Redelijk

Steve

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Room floor was dirty around bed, you could tell what portions are vacuumed regularly and which pieces never saw a vacuum. No hot water in sink, and while shower had hot water, the pipes in the wall vibrated and rattled when showering. Advised front desk and they just said thanks for advising us.
1 nacht verbleven in maart 2024
Reactie van Green Valley Ranch Hotel Management. op 18 mrt 2024
Steve, thank you for taking the time to provide us this feed back. First I want to apologize on behalf of the hotel in regards to your room not being up to expectations. I want you to know we take this feedback seriously and are communicating with the proper departments to ensure this doesn't affect you, or any other guests moving forward. We hope you'll give us another chance to wow you with what Green Valley Ranch truly has to offer.