"Accueil très professionnel, quartier calme "

"I had booked a double room for two nights, paying a higher rate than for a twin room. However, upon arrival, I was given a twin room and informed that no double rooms were available. One staff member was helpful and tried to assist (he also acted as a translator), but the manager was in a bad mood/frustrated and unwilling to refund the price difference. Based on this poor customer experience, I would not recommend the hotel and go in one that cares more about their customers. "