Paleizen in Kelmis

'Prima verblijf en locatie, net en duidelijk berichtgeving met eigenaar, makkelijk inchecken'

'Heating system not working while being at -3 degree and the house isolation system is not efficient for winter, from the doors and windows you can feel the cold wind coming in. PLUS we had a plague of mosquitoes so we had terrible nights, mosquitoes in all the house.. We had to pay extra for towels and bed sheets.. Towels in poor conditions, only one towel per person and a very small one for all of us for the hands.. Only one toilet paper for 3 people for 3 nights.. In the kitchen the washing...

'Een moderne, mooi ingerichte suite met balkon. Heerlijk ontbijt, veel keuze met o.a zelf geperst sinaasappelsap, Het hotel ligt op loopafstand van Malmedy Centrum. Tip: Graag (mail)correspondentie in de taal van de gast of in het Engels.'

'The building itself is amazing, and the spa facilities are absolutely top-tier. However, the restaurant service falls short of a 5-star standard, despite the 5-star pricing. Service was incredibly slow, and we faced a language barrier as not all staff spoke English. For example, our pre-lunch cocktails were served with absolutely nothing on the side; when we asked for nuts, we were told they had none. We also had to explicitly ask for basic items like napkins. To top it off, the wine pours by...

'The staff was phenomenal. When our room wasn’t ready (we were early) the staff allowed us to drink our own wine in their lobby while we waited. They even opened it for us and brought us glasses. The hotel is luxury mixed with a phenomenal location. Their hotel parking is very reasonable and the access to the spa is very accommodating to those staying in their hotel.'