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Beoordelingen van Jekyll Island Club Resort

3.5 out of 5
Jekyll Island Club Resort
371 Riverview Dr, Jekyll Island, GA

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 668 van 969 beoordelingen" "
Gastenscore: 8 - Goed. 211 van 969 beoordelingen" "
Gastenscore: 6 - Redelijk. 55 van 969 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 969 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 969 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Cindy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay. Lovely property full of history.
3 nachten verbleven in mei 2024
Reactie van Megan op 28 mei 2024
We are delighted to hear that you enjoyed your stay. Thank you for your feedback.

10/10 – Uitstekend

Craig

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Historic hotel with plenty to see and do on the island. Dining options were good but expensive. Room was nice. Staff was very helpful and friendly. We took the history tour and sea turtle center tour and kayaked the marsh area. Driftwood beach was a fun exploration area.
3 nachten verbleven in maart 2024
Reactie van JJ op 26 mei 2024
Thank you so much for the feedback! We hope to see you again soon.

8/10 – Goed

Roger, Hanford

Reisde met partner
Positief: Personeel en service
The hotel was quiet and peaceful with plenty of deck seating available. The grounds were well maintained and provided plenty walking and bike riding paths. We were only able to visit one cottage. It would have been great to be able to tour other onsite cottages. Our room's bathroom was dirty. There were yellow stains along the wall base grout and yellow stains around the toilet base. Also the hallways and elevator floors were dirty. They looked like they had not been vacuumed in a week or more. The staff was friendly and accommodating.
2 nachten verbleven in mei 2024
Reactie van JJ op 22 mei 2024
Thank you for the feedback. We are glad you enjoyed the peaceful grounds. We hope to see you again soon.

10/10 – Uitstekend

Michael

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Jekyll Island Club is our perfect weekend getaway!
2 nachten verbleven in april 2024
Reactie van Jekyll Island Club Resort op 15 apr 2024
Thank you, Michael! We hope to welcome you back soon.

6/10 – Redelijk

Erin

1 nacht verbleven in april 2024
Reactie van JJ op 4 mei 2024
Thank you for the feedback.

10/10 – Uitstekend

Robert J.

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property itself is unique, historical and classic. Eighty Ocean restaurant is first class. The Wharf restaurant is to be avoided. Terrible service and cold food.
2 nachten verbleven in april 2024
Reactie van JJ op 12 apr 2024
We are delighted you enjoyed the property and Our Eighty Ocean Restaurant. Thank you for your feedback.

10/10 – Uitstekend

Alex, Atlanta

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. The buildings are very historically well kept but also modern enough amenities inside the room. Good balance between keeping the amazing history while not feeling outdated. The Property and staff, as well as surrounding area was all top notch. Tons of activities for kids and adults. Plus 20 miles of beautiful biking and walking paths around the entire island.
4 nachten verbleven in april 2024
Reactie van JJ op 8 apr 2024
Thank you for the feedback! We are delighted to hear that you had a wonderful experience and look forward to having you stay with us again.

10/10 – Uitstekend

Tom

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van JJ op 4 apr 2024
Thank you for your feedback. We look forward to seeing you again soon.

10/10 – Uitstekend

Hadley

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Everything!
3 nachten verbleven in maart 2024
Reactie van Jekyll Island Club Resort op 1 apr 2024
Hey Hadley,We are so happy to hear this, and can't wait for your next visit with us!

10/10 – Uitstekend

Kevin, Johns Island

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful buildings and grounds. Like going back in time to the Gilded Age. Biking paradise with extensive, well maintained bike trails around the whole island that are accessible right from the resort. It would have been nice to have the main dining room open for dinners.
2 nachten verbleven in maart 2024
Reactie van JJ op 27 mrt 2024
Thank you for the valuable feedback. We are delighted you had such an enjoyable time with us and look forward to seeing you again soon.

10/10 – Uitstekend

William Charles

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect place to stay when visiting Jekyll Island.
2 nachten verbleven in maart 2024
Reactie van Jekyll Island Club Resort op 21 mrt 2024
Thank you, William!

6/10 – Redelijk

Jennifer

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
There was not daily housekeeping. I stayed 5 nights and had to find a member of housekeeping to get more bottled water and coffee. My sheets and towels were never changed.
5 nachten verbleven in maart 2024
Reactie van Jekyll Island Club Resort op 21 mrt 2024
We sincerely apologize for the inconvenience you experienced during your recent stay. Your feedback regarding housekeeping services not meeting expectations is concerning to us and will be addressed with our team immediately. We strive to provide exceptional service, and we regret that we fell short in this instance. We hope to have the opportunity to welcome you back and exceed your expectations in the future.

10/10 – Uitstekend

Maria

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay. The grounds are beautiful and the staff was very friendly.
2 nachten verbleven in februari 2024
Reactie van Jekyll Island Club Resort op 21 mrt 2024
Thank you, Maria!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
1 nacht verbleven in februari 2024
Reactie van Jekyll Island Club Resort op 21 mrt 2024
Hello,We are so sorry you did not enjoy your stay with us. We would appreciate any further feedback to ensure a more enjoyable experience next time.

10/10 – Uitstekend

Cecil

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful property and excellent staff
2 nachten verbleven in februari 2024
Reactie van Jekyll Island Club Resort op 21 mrt 2024
Thank you, Cecil! We are thrilled to hear this.

10/10 – Uitstekend

Sharon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful in Every Way
Lovely Hotel. Everything was perfect. Wonderful staff. Great room... great everything ... Restaurant service very slow but that did not take away from the hotel which still deserves the highest rating. Great location for shopping, dining, sightseeing, walking... loved our stay.
3 nachten verbleven in februari 2024
Reactie van Jekyll Island Club Resort op 21 mrt 2024
Thank you, Sharon! We are so glad you have a great experience with us, and sincerely apologize for any inconveniences as far as dining. We hope to see you again soon.

10/10 – Uitstekend

Richard, Atlanta

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Incredible property that makes you feel like you are stepping back in time. Beautiful sunsets, incredible history, relaxing environment well-heated pool also makes it easy to swim even when it’s in the mid 60s and sunny.
2 nachten verbleven in februari 2024
Reactie van Jekyll Island Club Resort op 21 mrt 2024
Thank you for your kind words, Richard!

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was incredible...the Club takes you back in time and you can just relax and enjoy the surroundings. We will be back.
1 nacht verbleven in februari 2024
Reactie van Jekyll Island Club Resort op 21 mrt 2024
Thank you so much John! We hope to see you back at the resort shortly.

10/10 – Uitstekend

Linda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Historic and Comfortable
This is an amazing Historic Hotel. The grounds are huge and very interesting with lots of history. The rooms were very cozy and comfortable - the AC worked great. Bathroom was large and very clean. Unfortunately we were only able to stay for about 24 hours and it was raining for most of the first day but it didn't stop us from having smores at the fire pit by the pool and playing card games and checkers in the lobby area. The fireplace was going, lots of large comfortable chairs and tables where couples or families could relax and enjoy the ambiance day or night. My 6 and 7 year old granddaughters loved the hotel too. They enjoyed the sitting areas available throughout the hotel and "the pantry". The only thing that could have been better were food options. We had to leave the resort on Sunday night as nothing was open for dinner except The Pantry for sandwiches etc. The breakfast was expensive and was a buffet which equated to a breakfast at a Fairfield or Hampton but with less options. Coffee was not even included. Dinner is available six nights a week but a "Resort" should always have breakfast, lunch and dinner available that meet the expectations one would have of a full service "resort". That said, I will return again during the week to this lovely, historic hotel.
1 nacht verbleven in februari 2024
Reactie van Jekyll Island Club Resort op 21 mrt 2024
Thank you so much for your kind feedback! We are so glad you enjoyed your stay and can't wait to see you again soon for an even better experience.

8/10 – Goed

floella

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Jekyll Island Club Resort op 21 mrt 2024
Thank you for the positive review!

10/10 – Uitstekend

Donald

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great resort with with a lot of history, well kept & very good staff and service. Will stay again !
1 nacht verbleven in februari 2024
Reactie van Jekyll Island Club Resort op 21 mrt 2024
Thank you for your positive feedback, Donald. We hope to see you again at Jekyll Island Club Resort!

6/10 – Redelijk

Oscar

Reisde met een groep
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in februari 2024
Reactie van Jekyll Island Club Resort op 21 mrt 2024
Thank you for your review, Oscar. We hope you enjoyed your stay with us.

10/10 – Uitstekend

Janice

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We got there early and they checked us in.
1 nacht verbleven in februari 2024
Reactie van Jekyll Island Club Resort op 13 feb 2024
We are glad to hear you had a good check in experience! Please visit again soon.

10/10 – Uitstekend

Mitchell

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Stay!
Wonderful stay for our anniversary and my wife's birthday! Nicely renovated while retaining vintage charm.
2 nachten verbleven in februari 2024
Reactie van Jekyll Island Club Resort op 21 mrt 2024
Thank you, Mitchell! We are so thrilled you enjoyed your stay with us, and hope to welcome you back soon.

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful hotel. Very historical resort. Really enjoying our stay here .
1 nacht verbleven in januari 2024
Reactie van Jekyll Island Club Resort op 5 feb 2024
Thank you, Luis! We are happy to hear you enjoyed your stay with us.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 stars!
We had a wonderful stay. The staff was lovely and accommodating to our last-minute early check-in request.
1 nacht verbleven in januari 2024
Reactie van Jekyll Island Club Resort op 5 feb 2024
We are thrilled to hear this feedback! Thank you.

10/10 – Uitstekend

Patrick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is my favorite place to visit for 30 years and still counting
2 nachten verbleven in januari 2024
Reactie van Jekyll Island Club Resort op 5 feb 2024
Patrick, thank you for your loyalty to Jekyll Island Club Resort. We hope to see you soon!

10/10 – Uitstekend

Virginia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Always Peaceful at Jekyll
We try to come to Jekyll Island Club twice a year for a much needed recharge! It is peaceful and delightful. Highly recommend.
2 nachten verbleven in januari 2024
Reactie van Jekyll Island Club Resort op 5 feb 2024
Hi Virginia,We are glad that our resort is your ideal getaway. We can't wait to see you again soon!

10/10 – Uitstekend

gary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Jekyll Island Club is like stepping back into the Gilded Age with wi-fi and gas fireplaces. A wonderful preservation of the past while embracing the new.
1 nacht verbleven in januari 2024
Reactie van Jekyll Island Club Resort op 5 feb 2024
Hi Gary,Thank you for your feedback, we appreciate it greatly.

10/10 – Uitstekend

Connie

Positief: Personeel en service, staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Jekyll Island Club Resort op 5 feb 2024
Thank you, Connie!

8/10 – Goed

Amy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved everything, but the room had only one chair so it was difficult for both of us to enjoy the gorgeous sunset from our room.
1 nacht verbleven in januari 2024
Reactie van Jekyll Island Club Resort op 5 feb 2024
Hi Amy,Thank you for your feedback. We're delighted to hear you loved your stay overall. We appreciate your observation about the room's seating arrangement and will certainly consider this for future improvements. We hope to welcome you back for another opportunity to provide an even more enjoyable experience.

10/10 – Uitstekend

gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Jekyll Island Club Resort op 5 feb 2024
Thank you, Gary!

6/10 – Redelijk

Jenniffer

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in november 2023
Reactie van Jekyll Island Club Resort op 5 feb 2024
Thank you, Jennifer.

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Jekyll Island Club Resort op 5 feb 2024
Thank you, Robert!

10/10 – Uitstekend

Patricia, Spartanburg

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is stunning 19th century resort property and is filled with all the amenities of the age. Staff are highly trained and try to meet every guest's needs. The grounds are lovely and well manicured. It is a truly a special property not to be missed on a trip to Jekyll.
1 nacht verbleven in december 2023
Reactie van Jekyll Island Club Resort op 5 feb 2024
Patricia,Thank you so much for the kind review. We strive to make our resort top quality for our guests, and are thrilled you enjoyed your experience. Visit soon!

10/10 – Uitstekend

Windy

4 nachten verbleven in december 2023
Reactie van Megan op 4 jan 2024
We are delighted that you enjoyed your stay, and we appreciate your feedback.

4/10 – Matig

Steve

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The property was beautiful. However, the dining was subpar and the service was terrible. Certainly not as expected of a 4 star hotel. In addition, equipment failure made for an unsafe and diminished experience. In addition, beware of unexpected "hotel" charges FAR exceeded the anticipated price by over $100!
2 nachten verbleven in december 2023

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We got a very warm & informative greeting before our room was ready...we did get here super early! They have bikes to rent right here at the resort and we rode them around almost the entire island...stunning! What a gorgeous place to come and visit. The Jekyll Island Club Resort is such a special place to come visit, especially at Christmas time. The lights around the property were delightful. We played games in the parlor. The holiday decor is so romantic. Our double queen room was lovely and well equipped. Loved having tea and coffee in the room. The staff is helpful and nice. Can't wait to come back one day.
1 nacht verbleven in december 2023
Reactie van Megan op 4 jan 2024
We are delighted that you enjoyed your stay, and we appreciate your feedback.

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Megan op 4 jan 2024
We are delighted that you enjoyed your stay, and we appreciate your feedback.

6/10 – Redelijk

Renee, Jacksonville

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The resort is always lovely during the holidays. However, as an overnight guest, I expect to be given preference over walkins for breakfast seating. We arrived at 10am and were told they could not take us for breakfast, although breakfast was to be served until 10:30 and there were open tables available. Apparently they had a noon lunch event for the public and prioritized that seating over their paying lodging guests. Even after speaking to the front desk manager & the food & beverage director, we still were not seated. Not good customer service in my opinion for someone who is an annual patron to the hotel and also hosted a large wedding at this property. Disappointed to say the least.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Holiday getaway
Beautiful historic hotel which is decorated so beautifully with Christmas trees everywhere. We arrived and there was people playing croquet on the front lawn.
2 nachten verbleven in december 2023
Reactie van Megan op 4 jan 2024
We are delighted that you enjoyed your stay, and we appreciate your feedback.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Megan op 4 jan 2024
We are delighted that you enjoyed your stay, and we appreciate your feedback.

10/10 – Uitstekend

Carey

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is absolutely beautiful! The grounds are just breath taking and the resort is self is lovely & very comfortable. The staff is friendly & helpful and really went out of their way to make us feel comfortable. We will be repeat guests!
1 nacht verbleven in december 2023
Reactie van Megan op 4 jan 2024
We are delighted that you enjoyed your stay, and we appreciate your feedback.

10/10 – Uitstekend

Donna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Peaceful and serene. Great food and accommodations Enjoyed the nature walks and biking
2 nachten verbleven in december 2023
Reactie van Megan op 4 jan 2024
We are delighted that you enjoyed your stay, and we appreciate your feedback.

10/10 – Uitstekend

TED

1 nacht verbleven in december 2023
Reactie van Megan op 4 jan 2024
We are delighted that you enjoyed your stay, and we appreciate your feedback.

2/10 – Ontzettend slecht

gilbert

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
Need a. Manager.
Just got back from my stay. Couldn’t sleep because of AC making a loud sound. Never saw a manager. Breakfast order was delivered without collard greens as indicated in menu.server said they haven’t had them in months. No concierge. Went home sick. As I use a Cane, it is the most user unfriendly hotel that I have ever stayed.no men,s room except in basement. Pretty property but managed poorly.
1 nacht verbleven in december 2023

10/10 – Uitstekend

christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Old world charm and excellent service
1 nacht verbleven in november 2023

6/10 – Redelijk

courtney

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid
1 nacht verbleven in november 2023

8/10 – Goed

Rosemarie

1 nacht verbleven in november 2023
Reactie van Megan op 4 jan 2024
We are delighted that you enjoyed your stay, and we appreciate your feedback.

10/10 – Uitstekend

Carol

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Very lovely
2 nachten verbleven in november 2023