Jagiellonische Universiteit

Avoid this property at all costs. We booked Liv Apartments specifically because breakfast was included and delivered to the room. On arrival, we were wrongly told we had to pay extra and had to spend hours arguing before they honoured the booking. After one correct breakfast, they ignored our meal choices and repeatedly delivered the same meat breakfasts despite my partner being vegan. They then stopped responding to calls and messages altogether. To make matters worse, the apartment itself was in poor condition: broken windows, a broken hairdryer, a broken shower head, and towels that smelled terrible. Customer service was non-existent, communication was ignored, and the services advertised were simply not provided. This was one of the worst accommodation experiences I've had, and I cannot recommend this property to anyone. Also avoid as there is active tram line outside the property that won't let you sleep.

Anbefales! Generelt sett meget bra. Renhold var ok. Beliggenheten og standard på leilighetene var prima! Veldig bra opplegg med kodelås osv på hoveddør. Kort vei til gamlebyen, og nabolaget rundt var veldig hyggelig med dagligvarebutikker, kafé, apotek, park osv. Vær obs på at kommunikasjon med utleiere kun fungerer over telefon. Fikk ikke svar på henvendelser over epost og chat/innsjekk skjema.

Absolutely lovely stay! The room and the staff were fantastic. They went out of their way to make you feel as special as the beautiful suite. The only things I wasn't thrilled about was that you need to enter and exit through the Michelin star restaurant. Slightly uncomfortable if you want to go outside for a smoke in the evening, but the staff didn't make us feel uncomfortable about it. Also, maybe some rugs would help. The 3rd floor room every evening sounded like people were dragging heavy furniture across the bedroom and it echoed throughout the 2nd floor. That being said, we would happily stay here again.