Flats in Île Sainte-Hélène

'Our stay started off poorly, as the host had us checking in a day late, when clearly the reservation was correct. Then, he would not respond to my messages or to VRBO when they called him repeatedly. We had to wait at the airport for an hour while VRBO attempted to contact him. Finally, they were able to reach him and we received our check in information. Upon arrival, the unit was not very clean as there was long brown hair in both showers. In addition, there was a strong sewage smell...

'There are a lot of things to list. I’m not a person who likes to write reviews, but this place was pretty bad. Extremely basic. Photos didn’t look like the actual living area. No little things like pillowsor extra blankets they only supplied two crunchy towels, no face towels or anything. No coffee or filters things that most hotels have as a convenience. Although it says they have parking, we had a lot of trouble with the app and then once that was sorted out, there were not a lot of spots...

'The condo was clean, nice bedding and excellent location. Very disappointed in communication with host. We could not find the hair dryer and one of the tvs had issues. Communication was quite delayed (20hrs) and never rectified….sent several follow-up messages, again no resolution….disappointing. There were also no hand towels and one facecloth in bathroom, annd no dish towels or sponges. Also, could hear other tenants, not well soundproofed. This rental could be a 5 with a few touches and...

'Great little spot in a lovely neighborhood. Quick walk to cafes, restaurants and a grocery store, situated close to downtown and the water.'

'I had reserved this place for my parents for its practicality, thinking it would just be a comfortable place for them to sleep and shower while they spent most of their time out and about during the day. However, I found this apartment to be lacking in several key areas. It's small and at the top of several flights of stairs. This wouldn't normally be an issue in and of itself, but it would have been good to know. Inside, the bed is also quite small and the temperature is difficult to control....

'Perfect location to get to the subway with one stop to Jean-Drapeau. Clean and comfortable.'

'The host was great - responded very quickly to questions both before and during our stay! It was below zero outside the whole weekend, and the heat worked well, no issues! Very cozy condo. Also, great wireless and hot water/water pressure. Both bathrooms were especially nice. I recommend backpacks or shoulder bags for carrying luggage up the back spiral stairs from your car (nice to have a parking spot). Also, note the back stairs are to the right of the parking spot when facing the building....

'Truly this PLACE made my Montreal stay! It was exceptional in every way, easy to walk to great restaurants and downtown, and the HOST was fantastic. As a VRBO host as well, I was super grateful and impressed.'