Residences à Gwent

« Lovely location and our king room was superb. Our host Lisa was there to welcome us, such a helpful and friendly lady. We were shown to our room where she had prepared comprehensive details of useful information about places to go, eating places etc. Lovely en-suite shower and extremely comfortable bed. Would definitely visit again. »

« Booked the house to stay, 5 months in advance. Had no contact from the owner, so emailed with 1 month until stay date. Was assured everything was fine. They contacted a week and half before stay date to cancel due to routine maintenance. Three hours on the phone to book somewhere else, to be told I had to wait 72 hours before we could rebook. Asked to have my money back and was told 14 days for a refund. Shocking service! »