Chalets in Great Lakes Seaway

'Lovely cabin and area! '

'The cabin stunk like stale air. The deck is old and sagging with a huge drop to the ground. So it felt unsafe. The screens were all ripped. The water had a terrible taste when we used it to make coffee. We texted to ask a question to front desk at 8 o’clock at night and didn’t get the answer till 8:30 the next morning. '

'Property is well maintained and clean. Beautiful views from the deck of the saint lawrence river. I would deffinatley book there again. The location is only 20 mins or so out of Clayton and about 40 mins from keewaydin park and about 40 mins from Henderson harbor launch.'

'If you want something right on the riverfront, this one couldn't be any closer. Property was impeccably clean and comfortable. It was pricey, but in keeping with other properties in the area.'

'Room are good but little bigger will help for adults'

'I was disappointed that the bathroom wasn’t as clean as I expected it to be, and the shelves holding the towels were both broken and coming away from the wall.'

'Waarschijnlijk het beste hotel in de omgeving. Buiten het centrum van Rochester, maar het is maar de vraag of je daar zou willen verblijven omwille van de veiligheid.'

'They don’t clean your room every day (unless you tell them) so that is a BIG deal for me. So I can’t say anything else.'

'It was inconvenient to bring luggage to the second floor without elevator. The lodge rooms were in a separate building with an access key needed every time entering the main door. We have been charged very high rates for the least amount of amenities. On top of it they charged extra for the water bottles. The lodge location was 40 min away from my destination the letchworth state park.'

'The Front Desk staff were immensely helpful! Chuck and Robin exceeded my expectations by helping a family member who needed extra on-site support. They displayed patience, professionalism, promptness, and courtesy each time we interacted with them. My family greatly appreciated all of their efforts. All other staff we encountered were professional and informative. The hotel underwent a substantial upgrade since we last used it. It is modern and easy to navigate. The breakfasts (included) were...

'I don't normally do reviews because I travel often but this was probably the most disappointing experience at a Hampton. Our room was not ready at check-in. The coffee bar was not stocked on one occasion. When we asked for an item, it was tossed on the counter to us. The attendant didn't even restock the counter, just got us 2 packets. The breakfast toaster was not working on both days. When I asked about it, I was told they were waiting on a new one. I get it, but why have it out for people to...