Herenhuizen in Gibson Island

'The elevator was broken, and the hot tub was broken. I had to call down to ask where the ice machines were since nobody mentioned it, and they were located in the lobby. It would’ve been helpful to know some of these things as we checked in Also, there was no free coffee in the morning, etc. I preferred to pay cash for the coffee that I bought in the little kitchenette through a machine. But their cash system was down as well. The water wouldn’t drain in the sink very easily and the toilet...

'Property is dated and needs a facelift. Hallways smell a little dank and musty. Rooms were ok, but definitely could use updating .'

'Staff professional and helpful, room and common areas well maintained. Hot breakfast provided. Parking easy and accessible.'

'The rooms are rather old and in need of a refurb: blinds on window (in two separate rooms) did not work, and in both rooms the safe was broken. I had to ask on three separate occasions to have house keeping clean the room and replace towels etc. House keeping eventually cleaned my room on the 4th day, despite the first request on day 2. This is not a low cost hotel, and I expected better. I would not stay here again'

'The staff was very helpful & accommodating when we expressed our concerns. We had booked this stay as an in between stop on our long vacation & mainly booked it because it had an indoor pool the kids could use for the few days in the middle. We also were unaware there is a parking fee of 8 dollars every night you stay. We did leave a night early simply because the pool was closed for the weekend. When we arrived it was closed & we were told it would be closed all weekend but was open around 9 at...

'Not sure why they rent out a room with a view of a moldy roof and HVAC units, but they gave us one. There was only one waste basket (in bathroom), usually rooms have another one by the desk. There was also no fan/vent in the bathroom, so we had to prop the bathroom door open to air out after a shower. The location was good and the staff was fine. I would recommend looking elsewhere for your stay as there are dozens of competitors in the area.'

'Kindly welcomed at the front desk & informed of all the amenities. Bed was comfortable and breakfast very tasty. View of the Bay out back is spectacular.'

'The staff was very friendly and helpful. We will be back.'