Capitolio

No washcloths and told with attitude that hotel is just out and I can get some when available. Never brought any on my 4 day stay just some big ass hand towels. No shuttle Hot water takes forever

Wanted to give a room without any daylight windows, needed to pay more then 500$ extra for an upgrade to have a room with windows. Charged multiple times for Valet parking while not used, after calls still not solved so now escalated to the credit card company, extreme bad service!

My husband and I stayed here for our 15th year anniversary and LOVED IT! All the way from check in till check out. We had a little issue with our room’s A/C but that was resolved quickly, professionally and friendly by the manager. Truly, everyone at the front desk superseded our expectations; extra shout out Diane who gives this place an extra spark of life. The owners are doing a great job remodeling and decorating this place but even more with the staff they have chosen all around. We were truly sad to go and will definitely be back!!!